User's Manual Part 1

Saja Operation Manual 4-5
10/12/00
Chapter4.fm Troubleshooting
Description Possible Cause Action
Blank page The sealing tape of the EP
cartridge is not pulled out.
Pull out the sealing tape.
See “3.2 Replacing the EP
Cartridge”.
The printer feeds two or
more sheets at a time.
Avoid adding paper to a
nearly full stack.
See “3.1 Replenishing
Paper”.
The EP cartridge is old or
damaged.
Replace the EP cartridge.
See “3.2 Replacing the EP
Cartridge”.
The toner in the EP car-
tridge is low. Replace the EP cartridge.
See “3.2 Replacing the EP
Cartridge”.
The high-voltage power
supply may be defective.
Contact your dealer or an
authorized service station.
Partial blanks The print media is moist. Remove the moist media
and load new, dry media.
See “3.1 Replenishing
Paper”.
The print media is outside
the recommended specifi-
cations.
Use the recommended
print media.
See “3.1 Replenishing
Paper” and “Appendix A
Print Media”.
The sealing tape of the EP
cartridge is not fully pulled
out.
Replace the EP cartridge.
See “3.2 Replacing the EP
Cartridge”.
Creased paper The print media is outside
the recommended specifi-
cations.
Use the recommended
print media.
See “3.1 Replenishing
Paper” and “Appendix A
Print Media”.
The print media is moist. Remove the moist media
and load new, dry media.
See “3.1 Replenishing
Paper”.