User's Manual Part 1

Saja Operation Manual 4-7
10/12/00
Chapter4.fm Troubleshooting
4.3 Error Messages
The table below lists status codes, error messages, and any action you
need to take.
Status
Code
Error Message Possible Cause and
Action
E0
E1, E2-1
E2-2,
E3, E4
E7, E8
E0: PAPER JAM INSIDE HCF
E1: PAPER JAM TRAY TO REGI.
E2-1: PAPER JAM MISFEED
E2-2: PAPER JAM MISFEED DUPLEX
E3: PAPER JAM REGI. TO FUSER.
E4: PAPER JAM EXIT
E7: JAM DUPLEX PLEASE CLEAR JAM
E8: PAPER JAM HCS
A paper jam has occurred
inside the printer. Remove
the jammed paper.
See “4.4 Paper Jams”
E5 TOP CVR OPEN PLEASE CLOSE CVR
HCS CVR OPEN PLEASE CLOSE CVR
HCF CVR OPEN PLEASE CLOSE CVR
P HAND UNIT NOT IN POSITION
The top/rear/HCS/HCF
cover is open. Close the
cover.
Front paper tray is not in
position.
J3 EP CARTRIDGE NOT IN POSITION
INSTALL/RESEAT PRINT CARTRIDGE
The EP cartridge is not
installed, or a wrong car-
tridge is installed. Install
the correct EP cartridge
according to the specifica-
tions.
See “2.2 Installing the
EP Cartridge”.
C3 TRAY OUT INSTALL TRAY
TRAY OUT INSTALL TRAY1
TRAY OUT INSTALL TRAY2
TRAY OUT INSTALL TRAY3
HCF CARRIAGE NOT IN POSITION
The selected cassette is
not installed. Install the
cassette.
C5 ADD PAPER TO FRONT TRAY
ADD PAPER TO CASSETTE
ADD PAPER TO TRAY1
ADD PAPER TO TRAY2
ADD PAPER TO TRAY3
There is no paper in the
front paper tray or in the
selected cassette.
Replenish paper.
See “3.1 Replenishing
Paper”.
WRONG SIZE FOR DUPLEX
WRONG SIZE FOR UPPER TRAY
Paper of a non-supported
size was inserted while
the optional duplex print-
ing unit or HCF unit is
installed. Choose a sup-
ported paper size.
See “3.1 Replenishing
Paper” and “Appendix A
Print Media”.