Manual

Problem Solution
The camera does not focus.
The subject is close to the camera: Select macro mode.
The subject is far away from the camera: Cancel macro
mode.
The subject is not suited to autofocus: Use focus lock.
No face is detected.
The subject’s face is obscured by sunglasses, a hat, long
hair, or other objects: Remove the obstructions.
The subject’s face occupies only a small area of the frame:
Change the composition so that the subject’s face occupies
a larger area of the frame.
The subject’s head is tilted or horizontal: Ask the subject to
hold their head straight.
The camera is tilted: Keep the camera level.
The subject’s face is poorly lit: Shoot in bright light.
Wrong subject is selected.
The selected subject is closer to the center of the frame than
the main subject. Recompose the picture or turn face
detection off and frame the picture using focus lock.
The flash does not fire.
The flash is charging: Wait for the flash to charge before
pressing the shutter button.
The flash is off: Choose a different flash mode.
The battery is exhausted: Charge the battery or insert a
fully-charged spare battery.
The camera is in bracketing or continuous mode: Select
single frame mode.
The camera is in silent mode: Turn silent mode off.
Some flash modes are not
available.
The camera is in silent mode: Turn silent mode off.
The flash does not fully light
the subject.
The subject is not in range of the flash: Position the
subject in range of the flash.
The flash window is obstructed: Hold the camera correctly.
Shutter speed is faster than 1/2000 s: Choose a slower
shutter speed.
Troubleshooting/FAQ
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