Manual

Problem Solution
Pictures are blurred.
The lens is dirty: Clean the lens.
The lens is blocked: Keep objects away from the lens.
is displayed during shooting and the focus frame is
displayed in red: Check focus before shooting.
Pictures are mottled.
A slow shutter speed is selected at high temperatures: This
is normal and does not indicated a malfunction.
The camera has been used continuously at high
temperatures or a temperature warning is displayed: Turn
the camera off and wait for it to cool down.
The viewfinder display is not
clear.
Diopter adjustment is not adjusted correctly: Slide the
diopter adjustment control up and down until the
viewfinder display is in sharp focus.
Sounds made by the camera
are recorded with movies.
The focus mode selector is set to [C]. Select a different
focus mode.
Intelligent Face Detection is on: Turn Intelligent Face
Detection off.
Problem Solution
Pictures are grainy. The pictures were taken with a different make or model of camera.
Playback zoom
unavailable.
The picture has been saved at , or is from another make or
model of camera.
No sound in movie
playback.
The camera is in silent mode: Turn silent mode off.
Playback volume is too low: Adjust playback volume.
The microphone was obstructed: Hold the camera correctly
during recording.
The speaker is obstructed: Hold the camera correctly during
playback.
Selected pictures are
not deleted.
Some of the pictures selected for deletion are protected. Remove
protection using the device with which it was originally applied.
File numbering is
unexpectedly reset.
The battery-chamber cover was opened while the camera was on.
Turn the camera off before opening the battery-chamber cover.
Troubleshooting/FAQ
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