User Manual

12
Troubleshooting
Please check the following items before considering a problem to
be a malfunction. If the problem persists even after taking action,
please contact the FUJIFILM service center for repair in your
country or visit the website below.
FUJIFILM website: http://www.fujifilm.com/
If the following problem occurs���
Problem Possible causes and solutions
I cannot turn on
the printer.
• The battery may not be charged. Please
charge the printer.
• You did not press the Power button for
long enough. Press and hold the Power
button for approximately 1 second.
The battery
loses its charge
quickly.
If you use the printer in a very cold
environment, the battery will drain quickly.
Please keep the printer warm before
printing.
The power cut
off during use.
The battery level may be low. Please charge
the printer.
Charging does
not start.
Make sure that the USB power adapter plug
is properly connected to the power outlet.
It takes too long
to charge.
At low temperatures, charging may take
some time.
Charging stops
during charging.
Charge the battery in a temperature range of
5 °C to 40 °C (41 ºF to 104 ºF). If you cannot
charge the printer in this range, contact your
FUJIFILM dealer or support center.
The printer does
not work
properly.
• There may be a temporary malfunction.
Please press the reset button. If it still does
not work properly, please contact our
repair service center for repair.
• The battery may not be charged. Please
charge the printer.
The film pack
does not load or
does not load
smoothly.
• Please use FUJIFILM INSTAX Mini Instant
Film (other films cannot be used).
• Align the yellow mark on the film pack
with the printer alignment mark (yellow)
and load it.
The film does
not unload.
• The film may be misaligned due to shock
such as vibration or dropping. Please load
a new film pack.
• If the film is jammed, turn the printer off
and turn it on again. If the problem
persists, remove the jammed film and
then load a new film pack.
Some or all of
the finished
prints are white.
Do not open the film door until the film is
used up. If the film door is opened with film
remaining, the film is exposed and the
exposed area becomes white.
The print is
uneven.
• Do not shake, bend, fold or hold the print
immediately after it is printed.
• Do not obstruct the film ejection slot.
Problem Possible causes and solutions
I cannot reprint
images.
The stored image is deleted when the printer
is turned off.
I cannot change
the App mode
even when
operating the
INSTAX Mini Link
App.
Setting [Camera operation settings] on the
mini Link App to [ON] enables the
Smartphone App linked function to work.
Check the direction the printer is facing.
The function
that is used by
tilting the
printer does not
work.
Confirm that [Camera operation settings] on
the INSTAX Mini Link App is set to [ON].