User Manual
93
Appendix
8
Problem
Problem
Solution
Solution
A loud noise is heard
when the ash res.
Ensure that the left side of the ash head does not touch
metal objects, as otherwise a loud report may be heard
when the ash is red (
P
48). This does not indicate
a malfunction.
Wireless Flash Photography
Problem
Problem
Solution
Solution
The camera does
not display the
ash setup menu.
• Con rm that the camera supports the EF-X500 (
P
96).
• Con rm that the master ash is correctly mounted and
latched (
P
15).
• If the ash or hot shoe contacts are dirty, clean them with a
soft, dry cloth (
P
15).
• Check that the master ash power switch is rotated to MAS-
TER (
P
17).
The ash displays
r and settings
can not be
adjusted.
Use a camera that supports master mode.
Remote units do
not re.
• Con rm that the remote units are positioned where they can
receive signals from the master ash (
P
48) and that
their receivers are facing the master ash (
P
49).
• Check battery levels and replace or recharge batteries as nec-
essary (
P
13).
• Check that the power switches on the remote units are rotat-
ed to REMOTE (
P
17).
• Check group settings (
P
50).
• The units may be in standby mode (
P
18). Press the
test button on the master ash.
• Con rm that the master and remote units are set to the same
channel (
P
52, 56).
The master ash
does not re.
Select F (group A), G (group B), or H (group C) for
NMASTER (
P
55).