User Manual

94
Appendix
8
Troubleshooting/FAQ
Problem
Problem
Solution
Solution
The master  ash
 res when o .
Even when E (o ) is selected for NMASTER, the master  ash
still  res at low intensity to control the remote  ash units
(
P
55).
Pictures are too
bright.
• Check camera exposure settings, including whether the lim-
its of the camera exposure system have been exceeded. See
the camera manual for details.
• Reduce  ash compensation (TTL mode;
P
61) or  ash
output (manual mode;
P
69). Note that in TTL mode,
some subjects may appear bright due to their re ectivity
or color. If reducing  ash compensation does not have the
desired e ect, try moving away from the subject, reducing
ISO sensitivity, or reducing aperture by choosing a higher
f-number. See the camera manual for details.
Pictures are too
dark.
• Check camera exposure settings, including whether the lim-
its of the camera exposure system have been exceeded. See
the camera manual for details.
• Increase  ash compensation (TTL mode;
P
61) or  ash
output (manual mode;
P
69). Note that in TTL mode,
some subjects may appear dark due to their re ectivity or
color. If increasing  ash compensation does not have the
desired e ect, try moving closer to the subject or increasing
ISO sensitivity. See the camera manual for details.
• Pictures taken with the  ash at shutter speeds faster than
the camera  ash sync speed may be underexposed. Choose
a slower shutter speed as described in the camera manual.
Battery Packs
Problem
Problem
Solution
Solution
The  ash does not
turn on.
• If the battery-pack ready lamp does not light, check that
the batteries are fresh and correctly inserted.
• Con rm that there are batteries in the  ash unit and that
they are fresh and correctly inserted (
P
13).