User Manual
92
Appendix
8
Troubleshooting/FAQ
Problem
Problem
Solution
Solution
Pictures are too
bright.
• Check camera exposure settings, including whether the
limits of the camera exposure system have been exceeded.
See the camera manual for details.
• Reduce ash compensation (TTL mode;
P
29) or ash
output (manual mode;
P
32). Note that in TTL mode,
some subjects may appear bright due to their re ectivity
or color. If reducing ash compensation does not have the
desired e ect, try moving away from the subject, reducing
ISO sensitivity, or reducing aperture by choosing a higher
f-number. See the camera manual for details.
Pictures are too
dark.
• Check camera exposure settings, including whether the
limits of the camera exposure system have been exceeded.
See the camera manual for details.
• Increase ash compensation (TTL mode;
P
29) or
ash output (manual mode;
P
32). Note that in TTL
mode, some subjects may appear dark due to their re ec-
tivity or color. If increasing ash compensation does not
have the desired e ect, try moving closer to the subject
or increasing ISO sensitivity. See the camera manual for
details.
• Pictures taken with the ash at shutter speeds faster than
the camera ash sync speed may be underexposed. Choose
a slower shutter speed as described in the camera manual.
Some areas of the
frame are dark.
• When using the ash at shutter speeds faster than the
camera ash sync speed, set the ash sync mode to FP auto
as described in the camera manual.
• Check whether shadows are being cast by the lens or lens
hood.
• Increase coverage (
P
39).
• For nearby subjects, tilt the ash head down 10°
(
P
23).