Owner's Manual

82
Troubleshooting
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Intelligent
Face
Detection
Face detection
not available.
The camera is in G, H, J, P, Q , or A
mode.
Choose a di erent shooting mode. 28
No face is de-
tected.
The subject’s face is obscured by sunglasses,
a hat, long hair, or other objects.
Remove the obstructions.
18The subject’s face occupies only a small area
of the frame.
Change the composition so that the subject’s
face occupies a larger area of the frame.
The subject’s head is tilted or horizontal. Ask the subject to hold their head straight.
The camera is tilted. Hold the camera straight. 14
The subject’s face is poorly lit. Shoot in bright light. —
Wrong subject
selected.
The selected subject is closer to the center of
the frame than the main subject.
Recompose the picture or turn face detection
o and frame the picture using focus lock.
21
Flash
The  ash does
not  re.
The  ash is charging. Wait for the  ash to charge. 16
B, G, D, J, P, N, or A mode is se-
lected.
Choose a di erent shooting mode. 28
The battery is exhausted.
Charge the battery or insert a fully-charged
spare battery.
4, 6
The camera is in continuous mode. Select OFF for G CONTINUOUS.60
The  ash is o (X). Choose a di erent  ash mode. 24
Some  ash
modes are not
available.
The camera is in AUTO, B, C, G, H, I,
D, M, L, J
, K, P, O, N, Q, or A
mode.
Choose a di erent shooting mode. 28
The  ash does
not fully light the
subject.
The subject is not in range of the  ash. Position the subject in range of the  ash. 94
The  ash window is obstructed. Hold the camera correctly. 14
Movies
Recording ends
unexpectedly.
Files have been repeatedly recorded to and
deleted from a type M xD-Picture Card.
After copying important  les to another
device, format the card or delete all  les.
—