User Manual

103Troubleshooting
Problems and Solutions
Problem Solution
Pictures are blurred.
• The protective glass covering the lens is dirty: Clean the glass (P 99).
• The protective glass covering the lens is blocked: Keep objects away from the lens (P 21).
• s is displayed during shooting and the focus frame is displayed in red: Check focus
before shooting (P 107).
• k is displayed during shooting: Use the flash or a tripod (P 43).
Pictures are mottled.
• A slow shutter speed is selected at high temperatures: This is normal and does not
indicated a malfunction.
• The camera has been used continuously at high temperatures or a temperature
warning is displayed: Turn the camera off and wait for it to cool down.
Vertical lines appear in
pictures.
The camera has been used continuously at high temperatures. Turn the camera off and wait for
it to cool down.
“Smear” in the form of
vertical purple or white
lines appears in the
display.
Vertical purple or white lines may appear after the camera has been used continuously at high
temperatures or when a very bright object is in the frame; this phenomenon is common to all CCD
image sensors and does not indicate a malfunction. These lines are recorded in movies but do not
appear in photographs. Avoid framing bright objects when filming movies.
Location data Location data are incorrect. The camera has been moved since location data were last updated.
Sounds made by the
camera are recorded with
movies.
• u CONTINUOUS is selected for F MOVIE AF MODE: Select a different AF mode
(P 77).
• Zoom was adjusted during shooting: Do not adjust zoom during shooting.
• Intelligent Face Detection is on: Turn Intelligent Face Detection off (P 37).