user manual
82 Troubleshooting
Problems and Solutions
Connections/Miscellaneous
Problem
Problem
Solution
Solution
No picture or sound.
No picture or sound.
• 
• 
The camera is not properly connected
The camera is not properly connected
: Connect the camera properly (
: Connect the camera properly (
P
P
 43).
 43).
• 
• 
An A/V cable was connected during movie playback
An A/V cable was connected during movie playback
: Connect the camera once movie play-
: Connect the camera once movie play-
back has ended.
back has ended.
• 
• 
Input on the television is set to “TV”
Input on the television is set to “TV”
: Set input to “VIDEO”.
: Set input to “VIDEO”.
• 
• 
The camera is not set to the correct video standard
The camera is not set to the correct video standard
: Match the camera 
: Match the camera 
Q
Q
VIDEO SYS-
VIDEO SYS-
TEM
TEM
 setting to the TV (
 setting to the TV (
P
P
 72).
 72).
• 
• 
The volume on the TV is too low
The volume on the TV is too low
: Adjust the volume.
: Adjust the volume.
No color
No color
Match the camera 
Match the camera 
Q
Q
VIDEO SYSTEM
VIDEO SYSTEM
 setting to the TV (
 setting to the TV (
P
P
 72).
 72).
The computer does not 
The computer does not 
recognize the camera.
recognize the camera.
Be sure the camera and computer are correctly connected (
Be sure the camera and computer are correctly connected (
P
P
 52).
 52).
Pictures can not be 
Pictures can not be 
printed.
printed.
• 
• 
The camera is not properly connected
The camera is not properly connected
: Connect the camera correctly (
: Connect the camera correctly (
P
P
 44).
 44).
• 
• 
The printer is off
The printer is off
: Turn the printer on.
: Turn the printer on.
Only one copy is printed/
Only one copy is printed/
the date is not printed.
the date is not printed.
The printer is not PictBridge compatible.
The printer is not PictBridge compatible.
The camera is unre-
The camera is unre-
sponsive.
sponsive.
• 
• 
Temporary camera malfunction
Temporary camera malfunction
: Remove and reinsert the batteries (
: Remove and reinsert the batteries (
P
P
 6).
 6).
• 
• 
The batteries are exhausted
The batteries are exhausted
: Insert fresh or fully-charged spare batteries (
: Insert fresh or fully-charged spare batteries (
P
P
 6).
 6).
The camera does not 
The camera does not 
function as expected.
function as expected.
Remove and reinsert the batteries (
Remove and reinsert the batteries (
P
P
 6). If the problem persists, contact your FUJIFILM dealer.
 6). If the problem persists, contact your FUJIFILM dealer.
No sound.
No sound.
Turn silent mode off (
Turn silent mode off (
P
P
 66).
 66).
FinePixViewer can not be 
FinePixViewer can not be 
installed or run.
installed or run.
FinePixViewer does not support Mac OS X 10.7 or later. Use the application supplied with Mac OS X 
FinePixViewer does not support Mac OS X 10.7 or later. Use the application supplied with Mac OS X 
or third-party software (
or third-party software (
P
P
 50).
 50).










