Operation Manual

Problem Solution
Macro mode is not
available.
Choose a different shooting mode.
Intelligent Face Detection
is not available.
Intelligent Face Detection is not available in the current shooting
mode: Choose a different shooting mode.
No face is detected.
The subjectʼs face is obscured by sunglasses, a hat, long hair, or
other objects: Remove the obstructions.
The subjectʼs face occupies only a small area of the frame:
Change the composition so that the subjectʼs face occupies a
larger area of the frame.
The subjectʼs head is tilted or horizontal: Ask the subject to hold
their head straight.
The camera is tilted: Keep the camera level.
The subjectʼs face is poorly lit: Shoot in bright light.
Wrong subject is
selected.
The selected subject is closer to the center of the frame than the
main subject. Recompose the picture or turn face detection off and
frame the picture using focus lock.
The flash does not fire.
The flash is not available in the current shooting mode: Choose a
different shooting mode.
The camera is in super macro or continuous shooting mode: Turn
super macro and continuous shooting modes off.
The battery is exhausted: Charge the battery or insert a fully-
charged spare battery.
The camera is in silent mode: Turn silent mode off.
The flash is not raised: Raise the flash.
Some flash modes are
not available.
The desired flash mode is not available in the current shooting
mode: Choose a different shooting mode.
The camera is in silent mode: Turn silent mode off.
The flash does not fully
light the subject.
The subject is not in range of the flash: Position the subject in
range of the flash.
The flash window is obstructed: Hold the camera correctly.
Fast shutter speed selected: Choose a slower shutter speed.
Troubleshooting/FAQ
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