User's Manual

3 Operating Procedures
29
3.5 Printer Error
The error occurs when the printer cannot print/work
normally. The type of error is shown by the LED when the
error is occurring.
Please reset the status when the error occurs.
The following example explains reasons and solutions for
problems.
Error Cause Solution
Paper End - There is no paper
in the paper cover.
- It is not correctly set
though there is paper
- Particles have
collected on the paper
sensor.
- Please correctly set
the paper,
refer to chapter 2.7.
- Please clean the paper
sensor,
refer to chapter 5.3.
Paper Cover
Open
- The paper cover is
open.
- Please correctly
close the paper
cover,
refer to chapter 2.7.
Thermal Head
Temperature
Error
- The thermal head is
too hot.
- Please do not print
for a while.
Once the thermal
head cools down, the
error disappears.
Important
- It is normal that the temperature goes up because this printer
prints by heating the thermal head.
- The Thermal Head Temperature Error is generated easily by the
high ambient temperature.