User's Manual

6 Troubleshooting
40
■ Print
Problem Cause Solution
Is not the power turned
off?
Please turn on the
power. (C. 3.1)
Is the paper correctly
set?
Please set the paper
correctly. (C. 2.7)
Is the paper cover
closed?
Please close the paper
cover firmly. (C. 2.7)
Does not the printer error
occur? (C. 4)
Please recover the
printer error. (C. 3.5)
Printer does not
paper feed
or
Paper jam
occurrs
Isn't the platen roller
dirty?
Please clean the platen
roller. (C. 5.2)
Is not the power turned
off?
Please turn on the
power. (C. 3.1)
Is the paper correctly
set?
Please set the paper
correctly. (C. 2.7)
Is the paper cover
closed?
Please close the paper
cover firmly. (C. 2.7)
Does not the printer error
occur? (C. 4)
Please recover the
printer error. (C. 3.5)
Printer does not
print
Isn't the platen roller
dirty?
Please clean the platen
roller. (C. 5.1)
Is the paper correctly
set?
Please set the paper
correctly. (C. 3.1)
Is the paper cover
closed?
Please close the paper
cover firmly. (C. 2.7)
Isn't the platen roller
dirty?
Please clean the platen
roller. (C. 5.1)
Is a correct paper used? Please use a correct
paper. (C. 7.2)
Print is so light
or
Print is
smudging
Is the battery old? Please exchange it to
new battery.