Mobile Printer FTP-628WSL220 Series User's Guide FUJITSU COMPONENT LIMITED
Introduction Thank you for purchasing the FTP-628WSL220 Series Mobile Printer (hereafter referred to as “this product”). This User's Guide (hereafter referred to as “this guide”) contains precautions to use it safely and correctly. Before using this product, please read the complete this guide. In addition, please keep this guide handy for future reference. If you have any suggestions or comments about this guide, please do not hesitate to contact us. Bluetooth® is registered trademark of Bluetooth SIG.
Cautions ■ Change of content The contents of this guide and this product are subject to change without prior notice. ■ Use in high safety applications This product is designed, developed and manufactured for general use, such as standard industrial, general, personal and household use.
■ Regulatory Compliance For Customers in USA (FCC) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
For Customers in CANADA (Industry Canada) This equipment complies with Industry Canada RSS210 rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) This device must accept any interference received, including interference that may cause undesired operation.
Sa f e t y C a u t i o n s ■ Explanation of Symbols The following symbols are used in this guide. Please read and understand the meaning of each symbol in this guide. If this product should malfunction, immediately stop using it, and contact your sales representative. Danger Indicates an imminent risk of causing severe personal injury or death if not used properly. This level is not described in this document. Warning Indicates possibility of causing severe personal injury or death if not used properly.
■ General Cautions Warning Breakdown Modify Fire - Do not modify or disassemble. Failure to observe this may cause fire, explosion or breakdown. - Do not burn or heat. Failure to observe this may cause smoke, fire or breakdown. Fire - Do not pour water. This equipment is not waterproof. Failure to observe this may cause fire, explosion or breakdown. Fire - Do not use or store the equipment in a hot environment. Failure to observe this may cause smoke, fire or breakdown. Fire - Do not throw or drop.
Caution Injury - Do not use while driving a vehicle or walking. Failure to observe this may cause traffic accidents and injuries. Breakdown - Do not use the printer near the equipment that generates large radiation noise, such as a high voltage device and a large motor. Failure to observe this may cause malfunction or breakdown. Fire - Do not use under direct sunlight or dusty environment that contains the oil and iron. Failure to observe this may cause heat, fire or failure.
■ Printer Warning Accident - Do not use the printer in a location where radio wave generation is prohibited. Might cause accidentally a malfunction of the instrument. Burn - During or immediately after operation, do not touch the print head, the support plate and the motor. Heat is not immediately discharged. Failure to observe this may cause burn injury. Fire - Do not put metal objects or flammable objects into the gaps of the case. Failure to observe this may cause fire or electric shock.
■ Battery Warning Breakdown Modify - Do not use the battery for other device or purpose. Failure to observe this may cause destruction. - Do not disassemble the battery. Failure to observe this may cause heat, fire or destruction. Fire - Only use the specified battery. Failure to observe this may cause fire or electric shock. Fire - Only charge the battery with the charger specified. Failure to observe this may cause fire or destruction. Fire - Do not short-circuit the electrode of the battery.
■ AC Adapter Warning Breakdown - Do not use the AC adapter for any other devices or purposes. Failure to observe this may cause damage to the printer and/or battery. Fire - Only connect the AC adapter to the specified voltage and/or frequency. Failure to observe this may cause fire or electric shock due to cable disconnection. Fire - Only use the specified AC adapter. Failure to observe this may cause heat, fire or destruction.
■ Warning Label of Product This product comes with the following warning label. This label must not be peeled off or erased from the display. Moreover, please contact the distributor when the label is difficult to see due to dirt, scratching etc. Warning display Content HEAD ヘッド Do not touch the printer head and its support plate directly, because it becomes hot during printing. GEAR & HOOK ギア・フック CAUTION 注意 Pay attention that fingers and hair do not get caught in moving parts such as a gear or hook.
Ta b l e o f C o n t e n t s 1 Types of Product .............................................................13 2 Preparation to Print .........................................................14 2.1 Packaging .............................................................14 2.2 Optional Accessories ...............................................15 2.3 Getting to Know the Printer .....................................16 2.4 Inserting the Battery ..............................................19 2.
1 Types of Product 1 Types of Product The following product types are available. Please note that the printer may not support the function of the printer model, even if there is a description in this guide. MODEL NAME FTP-628WSL220#20-R a : Supply item (Refer to Table 1-1) b : Interface (Refer to Table 1-2) Table 1-1. Supply items Content Printer Battery AC Adapter AC Cable 20 Available Available Available Not available 21 Available Available Available Available a Table 1-2.
2 Preparation to Print 2 Preparation to Print 2.1 Packaging The following items are included. There may be attachment of optional parts depending on a product type. If anything is missing, please contact the distributor.
2 Preparation to Print 2.2 Optional Accessories The following optional parts are available. Purchasing information for these accessories can be obtained from the place where you bought this printer.
2 Preparation to Print 2.3 Getting to Know the Printer ■ Front Side (Cover Closed) 1 2 6 3 16 4 7 5 8 1 Paper Cover : Cover to open and load paper. 2 Paper Cutter : To cut paper. 3 Status LED : Displays status of the printer. 4 POWER Switch : To turn the power supply ON or OFF. 5 FEED Switch : To feed paper. 6 Cover Open Lever : To open the cover. 7 USB Connector : To connect to PC etc. 8 Battery Cover : Cover to open and insert the battery.
2 Preparation to Print ■ Front Side (Cover Open) 9 10 9 Platen Roller 10 Warning Label : To feed paper. : This shows warning when using printer. 11 12 11 Thermal Head : This applies heat to paper. 12 Paper Sensor : This sensor detects the status of paper.
2 Preparation to Print ■ Rear Side 14 13 15 13 Screw for Belt Clip : This attaches the Belt Clip. 14 AC Adapter Jack : Open and connect AC adapter. 15 Product Label : Displays printer type and other product information.
2 Preparation to Print 2.4 Inserting the Battery Caution Life of the battery is about 500 charges. (At the normal temperature) If an old battery is used, not only the equipment malfunctions and this might cause destruction. 1. Please push cover lock and lift the battery cover to open. Battery cover Cover lock 2. Please place the label surface of battery downward, insert the battery form its terminal side. Battery (2) 3.
2 Preparation to Print 2.5 Connecting AC Adapter (Charging) The battery is charged by the printer's built-in charger. Caution Please stop charging immediately if an abnormal charge is generated. 1. Please connect the AC cable with the AC adapter, and connect the AC plug to an outlet. 2. Please hook up the jack cover to open. Insert DC output terminal of AC adapter into the AC adapter jack. AC cable AC adapter AC adapter Jack Jack Cover
2 Preparation to Print 2.6 Connecting AC Adapter (Operating) This product can also be operated with the AC adapter. 1. Please connect the AC cable with the AC adapter, and connect the AC plug with the outlet. 2. Please open the Jack Cover, and connect the DC output terminal of the AC adapter to the AC adapter Jack. AC cable AC adapter AC adapter Jack Jack Cover 3. Please turn on the power supply of the printer. Please refer to chapter 3.1 for how to turn on the power supply.
2 Preparation to Print 2.7 Inserting the Paper 1. Please push up the cover open lever to open the paper cover. Cover Open Lever Thermal Paper (Thermosensitive Side) 2. Please insert the paper in the printer. 3. Please put out the edge of the paper and close the paper cover. Push center of the paper cover firmly when closing.
2 Preparation to Print 2.8 Attaching the Belt Clip The printer can be attached to the waist belt with a Belt Clip. Below are recommendations how to attach the Belt Clip: How to attach it 1. Please remove the screw for the Belt Clip on the back of the printer. 2. Please tighten the screw of the Belt Clip after setting it in the desired direction. Important - If the Belt Clip is misaligned, it cannot be installed correctly. - There are two tapped holes in the Belt Clip.
3 Operating Procedures 3 Operating Procedures 3.1 Power On 1. Please push the POWER Switch until the LED light turns green. 2. It is possible to turn the power off by pushing the POWER Switch until the LED turns off.
3 Operating Procedures 3.2 Test Print This product has a test print function. The setting of the printer can be confirmed by this test print. 1. Please turn the power off and push the FEED switch. 2. Please turn the power on while holding with the FEED switch down. Then, the test print starts. 3. When the test print ends, the printer automatically turns off the power supply. 4. Please turn the power off when you want to stop the test print. 5.
3 Operating Procedures Check pattern The thermal head open circuit etc. can be confirmed. Version The firmware version can be confirmed. ---------------628AF Ver 1.00 ---------------- INTERFACE : Bluetooth/USB HAND SHAKE : Non process Setting information etc The setting information etc can be confirmed. This print example shows the following content.
3 Operating Procedures 3.3 USB Communication Explanation of how to communicate and print with a USB cable from a terminal such as a personal computer: 1. Please use the USB cable. The plug on the printer side (device side) is the mini B type. 2. Please open the USB connecter cover and insert the USB connector. 3. Please connect the plug of host with the host terminal connecter. 4. Please start the application in the host terminal (The communication port is opened).
3 Operating Procedures 3.4 Bluetooth Communication Explanation of how to communicate and print with a Bluetooth device from a terminal such as a personal computer: 1. Please turn the printer on. 2. Please find the Bluetooth device in the host terminal. 3. The device name of the connected printer is displayed. Then, please select the device and connect it. 4. Please input "9999" when the PIN code is requested. (This status is standard and set by the factory) 5.
3 Operating Procedures 3.5 Printer Error The error occurs when the printer cannot print/work normally. The type of error is shown by the LED when the error is occurring. Please reset the status when the error occurs. The following example explains reasons and solutions for problems. Error Paper End Paper Cover Open Thermal Head Temperature Error Cause Solution - There is no paper in the paper cover. - It is not correctly set though there is paper - Particles have collected on the paper sensor.
3 Operating Procedures Error Supply Voltage Error Mark Undetection Hardware Error MCU Operation Error RAM Error Bluetooth Error Charge Error Cause - The battery charge is low. - The AC adapter is out of order. (At the AC adapter operation) - The mark of paper is not correctly printed. - Particles have collected on the paper sensor. - The printer is broken. ・ The battery is broken. ・ The AC adapter used for the charge is broken. ・ The printer control board is broken.
4 Indicator Lights 4 Indicator Lights The LED displays printer error and the low battery status. Important It may be difficult to see the LED display in a bright place such as in direct sunshine etc. 4.
4 Indicator Lights 4.
4 Indicator Lights 4.3 Charging Printer Status LED Indications (LED Symbol ○:Lighting, ●:Blinking) Gree n Ora nge Re d Blink Cycle (Unit [msec]) ○ Chargeing ON Char ging O FF ON Full Charge O FF Charge Error (Over charge, Over discharge, Over time) ● Cha rging Full charge 950 ON 950 O FF 4.
5 Maintenance 5 Maintenance Please service this printer regularly. Caution - Do not service the printer while the battery is inserted or the AC adapter connected. - Do not completely service, disassemble and repair any parts that are not explained in this chapter. 5.1 Thermal Head Please service the thermal head once a month. 1. Please open the paper cover. (Refer to chapter 2.7) 2. Soak a cotton ball with some alcohol and wipe the thermal head gently until it is clean. Please use isopropyl alcohol. 3.
5 Maintenance 5.2 Platen Roller Please service the platen roller once a month. 1. Please open the paper cover. (Refer to chapter 2.7) 2. Soak a cotton ball with some alcohol and wipe the platen roller gently until it is clean. Please use isopropyl alcohol. 3. With a soft cloth completely wipe off the platen roller and only close the cover when it is completely dry. 5.3 Paper Sensor Please service the paper sensor once a month. 1. Please open the paper cover. (Refer to chapter 2.7) 2.
5 Maintenance 5.4 Paper Cover If the paper cover comes off, please repair it according to the following instructions. 1. Please push the opening and closing fulcrum of the paper cover to the printer with the paper cover opened, and it connects the printer. Opening and closing fulcrum of paper cover 2. Please confirm the correct connection by opening and closing the paper cover 2-3 times.
5 Maintenance 5.5 POWER/FEED Switch If the Power switch or the FEED switch falls off, please repair according to the following instructions. 1. Please push the power switch back into its round hole. Please push the FEED switch back into its oval hole. Switch 2. Please confirm that the repaired switch works correctly.
6 Troubleshooting 6 Troubleshooting ■ Power Problem Cause Solution Printer does not turn on Is a battery inserted? or Is it inserted reversed? Is the battery fully charged? Is the POWER Switch correctly pushed? Is the battery old? Battery does not charge or Charging error occurs Is a battery inserted? or Is it inserted reversed? Is the battery old? Please insert the battery correctly. (C. 2.4) Please charge the battery. (C. 2.5) Please push the POWER Switch correctly. (C. 3.
6 Troubleshooting ■ Communication Problem Cause Solution Printer does not communicate Is the power turned off? Please turn on the power. (C. 3.1) Please use the application or the driver for this product. Please connect the cable correctly. (C. 3.3) Please use the cable without the breakdown. Please use the USB cable after disconnecting the Bluetooth. Please install the COM driver correctly. Please connect the link correctly. (C. 3.4) Please connect Bluetooth after disconnecting the USB cable.
6 Troubleshooting ■ Print Problem Cause Solution Printer does not feed the paper or Paper jam occurs Is the power turned off? Printer does not print Is the power turned off? Please turn on the power. (C. 3.1) Please insert the paper correctly. (C. 2.7) Please close the paper cover firmly. (C. 2.7) Please correct the printer error. (C. 3.5) Please clean the platen roller. (C. 5.2) Please turn on the power. (C. 3.1) Please insert the paper correctly. (C. 2.7) Please close the paper cover firmly. (C.
6 Troubleshooting ■ Others Problem Cause Solution Print starting location is incorrect Does the mark detection operate correctly? (C. 4.2) Printing is slow Is the battery charge low? Is the battery old? Please remove the reason for the mark detection error. (C. 3.5) Please charge the battery. (C. 2.5) Please exchange it for a new battery. It is not a breakdown though the print slows when there is too much black printed.
7 Specifications 7 Specifications 7.1 Printer Specifications Items Print Method Resolution Dimensions Weight Max Print Width Print Speed Character Barcode Interface Conformity Standards Operating Temperature Operating Humidity Storage Temperature Storage Humidity 42 Contents Thermal Line-dot Printing 8dot/mm (203dpi) 84×136.5×43.6mm About 220g Including battery, excluding paper About 48mm Max 40mm/sec Battery full charge, print ratio 12.
7 Specifications 7.
8 Recycle 8 Recycle This symbol means: Do not dispose of this product together with your household waste! Please refer to your local community or contact our dealers to properly handle the end-of-life of electric and electronic equipment. Recycling this product will help to conserve natural resources and prevent potential negative impact on the environment and human health caused by inappropriate handling.
9 Appendix 9 Appendix 9.1 Bluetooth Communication (1) Android Terminal 1. Please turn on the power of printer. 2. Please open "Settings" - " WIRELESS & NETWORKS" from the menu of terminal, and turn on Bluetooth. 3. Please open the "Bluetooth”, and tap "FTP-628WSL…". (Please tap "SEARCH FOR DEVICES", if it does not appear) 4 Please input the PIN code, and tap "OK". PIN code is "9999" and it is set by the factory. (The PIN only needs to be entered once) 5.
9 Appendix (2) iOS Terminal 1. Please turn on the power of printer. 2. Please open "Settings" - "General" - "Bluetooth" from the menu of terminal, and turn on Bluetooth. 3. Please tap "FTP-628WS…" from "Devices". 4. Please input the PIN code, and tap "Pair". PIN code is "9999" in the state of the factory shipment. (The PIN code input is unnecessary at the connection of second and subsequent) 5. When the connection with the printer succeeds, "Connected" is displayed to "FTP-628WS…". 6.
10 Product Support 10 Product Support If you have questions about the product, please inquire with the distributor or the following. Moreover, when you request repair, please provide the model name and the product serial number in addition to information on the actual failure etc. Technical Support Section FUJITSU COMPONENT LIMITED (Japan) Global Marketing Dept.2 Tel: +81-3-5449-7014 Fax: +81-3-5449-2628 E-mail: promothq@fcl.fujitsu.com FUJITSU COMPONENTS EUROPE,B.V.
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Mobile Printer User's Guide FTP-628WSL220 Series L0NA02265-L13202RS Published by FUJITSU COMPONENT LIMITED Nov. 2013 Rev.