FUJITSU Component Thermal Printer Mobile Printer FTP-62HWSL001 Series User's Guide FUJITSU COMPONENT LIMITED
Introduction Thank you for purchasing the FTP-62HWSL001 Series Mobile Printer (hereafter referred to as “this product”). This User's Guide (hereafter referred to as “this guide”) contains precautions to use it safely and correctly. Before using this product, please read the complete this guide. In addition, please keep this guide handy for future reference. If you have any suggestions or comments about this guide, please do not hesitate to contact us. Bluetooth® is registered trademark of Bluetooth SIG.
Cautions ■ Change of content The contents of this guide and this product are subject to change without prior notice. ■ Use in high safety applications This product is designed, developed and manufactured for general use, such as standard industrial, general, personal and household use.
■ Export This device may contain commodities, technology or software subject to export laws and regulations from the US and other countries. Diversion contrary to the country law is prohibited. ■ Warranty We shall not be responsible for any failure caused by wrong operation or usage in the wrong environment. Moreover, we cannot be responsible for the loss, the passive damages or the claim by a third party, even if it is caused by use or failure of this product.
■ For USA This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
■For CANADA This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
S a f et y C a u t i o n s ■ Explanation of Symbols The following symbols are used in this guide. Please read and understand the meaning of each symbol in this guide. If this product should malfunction, immediately stop using it, and contact your sales representative. Danger Indicates an imminent risk of causing severe personal injury or death if not used properly. This level is not described in this document. Warning Indicates possibility of causing severe personal injury or death if not used properly.
■ General Cautions Warning Breakdown Modify Fire Fire Fire - Do not use in the environment with corrosive gas or salt wind is present. Failure to observe this may cause failure. - Do not modify or disassemble. Failure to observe this may cause fire, explosion or breakdown. - Do not burn or heat. Failure to observe this may cause smoke, fire or breakdown. - Do not pour water. This equipment is not waterproof. Failure to observe this may cause fire, explosion or breakdown.
Caution Injury - Do not use while driving a vehicle or walking. Failure to observe this may cause traffic accidents and injuries. Breakdown - Do not use the printer near the equipment that generates large radiation noise, such as a high voltage device and a large motor. Failure to observe this may cause malfunction or breakdown. Fire - Do not use under direct sunlight or dusty environment that contains the oil and iron. Failure to observe this may cause heat, fire or failure.
■ Printer Warning Accident - Do not use the printer in a location where radio wave generation is prohibited. Might cause accidentally a malfunction of the instrument. Burn - During or immediately after operation, do not touch the print head, the support plate and the motor. Heat is not immediately discharged. Failure to observe this may cause burn injury. Fire - Do not put metal objects or flammable objects into the gaps of the case. Failure to observe this may cause fire or electric shock.
■ Battery Warning Breakdown Modify - Do not use the battery for other device or purpose. Failure to observe this may cause destruction. - Do not disassemble the battery. Failure to observe this may cause heat, fire or destruction. Fire - Only use the specified battery. Failure to observe this may cause fire or electric shock. Fire - Only charge the battery with the charger specified. Failure to observe this may cause fire or destruction. Fire - Do not short-circuit the electrode of the battery.
■ AC Adapter Warning Breakdown Fire Fire - Do not use the AC adapter for any other devices or purposes. Failure to observe this may cause damage to the printer and/or battery. - Only connect the AC adapter to the specified voltage and/or frequency. Failure to observe this may cause fire or electric shock due to cable disconnection. - Only use the specified AC adapter. Failure to observe this may cause heat, fire or destruction.
■ Warning Label of Product This product comes with the following warning label. This label must not be peeled off or erased from the display. Moreover, please contact the distributor when the label is difficult to see due to dirt, scratching etc. Warning display Content HEAD ヘッド Do not touch the printer head and its support plate directly, because it becomes hot during printing. GEAR & HOOK 12 ギア・フック Pay attention that fingers and hair do not get caught in moving parts such as a gear or hook.
Ta b l e o f C o n t e n t s 1 Preparation to Print .................................................................................14 1.1 Packaging ....................................................................................14 1.2 Getting to Know the Printer ..........................................................15 1.3 Inserting the Battery ....................................................................19 1.4 Connecting AC Adapter (Charging) ...............................................
1 Preparation to Print 1 Preparation to Print 1.1 Packaging The following items are included. There may be attachment of optional parts depending on a product type. If anything is missing, please contact the distributor.
1 Preparation to Print 1.2 Getting to Know the Printer ■ Front Side (Cover Closed) 1 4 2 5 3 6 1 Paper Cover : Cover to open and load paper. 2 Paper Cutter : To cut paper. 3 Operation Panel : Operates and Displays status of the printer. 4 Cover Open Lever : To open the cover. 5 AC Adapter Jack, USB Connector 6 Battery cover : Open and connect AC adapter and USB Cable : Cover to open and insert the battery.
1 Preparation to Print ■ Operation Panel 8 7 10 9 7 Power Switch : To turn the power supply ON or OFF. 8 Feed switch : To Feed paper. 9 Status LED : Displays printer status. 10 Communication LED 16 : Displays Communication status.
1 Preparation to Print ■ Front Side (Cover Open) 11 12 13 11 Platen Roller : To feed paper. 12 Warning Label : This shows warning when using printer. 13 Paper Sensor : This sensor detects the status of paper. ■ Back view (Cover Open) 18 18 Thermal Head : This applies heat to paper.
1 Preparation to Print ■ Side 19 20 19 Product Label : Displays printer type and other product information.
1 Preparation to Print 1.3 Inserting the Battery Caution Life of the battery is about 500 charges. (At the normal temperature) If an old battery is used, not only the equipment malfunctions and this might cause destruction. 1. Please slide cover lock and lift the battery cover to open. Cover open ③ Battery Cover ② ① Cover Lock 2. Insert the battery and battery locking. 3. Please close battery cover and push inside. Cover lock slide 「LOCK」 direction.
1 Preparation to Print 1.4 Connecting AC Adapter (Charging) The battery is charged by the printer's built-in charger. Caution Please stop charging immediately if an abnormal charge is generated. 1. Please connect the AC cable with the AC adapter, and connect the AC plug to an outlet. AC cable 2. Please open the jack cover. AC adapter Jack Insert DC output terminal of AC adapter into the AC adapter jack. AC adapter
1 Preparation to Print 1.5 Inserting the Paper 1. Please push up the cover open lever to open the paper cover. Cover open lever 2. Please insert the paper in the printer. Thermal Paper (Thermosensitive Side) 2. Please put out the edge of the paper and close the paper cover. Push two point of the paper cover firmly when closing.
2 Operating Procedures 2 Operating Procedures 2.1 Power On 1. Please push the POWER Switch until the LED light turns green. 2. It is possible to turn the power off by pushing the POWER Switch until the LED turns off.
2 Operating Procedures 2.2 Test Print This product has a test print function. The setting of the printer can be confirmed by this test print. 1. Please turn the power off and push the Feed switch. 2. Please turn the power on while holding with the Feed switch down.Then, the test print starts. 3. Please refer to the next page for a detailed description of the test print.
2 Operating Procedures Check pattern The thermal head open circuit etc. can be confirmed. Version The firmware and CG version can be confirmed. Interface Available interface can be confirmed. Bluetooth information The Bluetooth Addres can be confirmed. Setting information etc The setting information etc can be confirmed. This print example shows the following content.
2 Operating Procedures 2.3 Bluetooth Communication Explanation of how to communicate and print with a Bluetooth device from a terminal such as a personal computer: 1. Please turn the printer on. 2. Please find the Bluetooth device in the host terminal. 3. The device name of the connected printer is displayed. Then, please select the device and connect it. 4. The LED display shows the status of the Bluetooth connection. Important - Please refer to chapter 8.1 for the connection with a general tablet PC.
2 Operating Procedures 2.4 Printer Error The error occurs when the printer cannot print/work normally. The type of error is shown by the LED when the error is occurring. Please reset the status when the error occurs. The following example explains reasons and solutions for problems. Error Paper End Paper Cover Open Thermal Head Temperature Error Cause Solution - There is no paper in the paper cover. - It is not correctly set though there is paper - Particles have collected on the paper sensor.
2 Operating Procedures Error Cause Supply Voltage Error Mark Undetection - The battery charge is low. Hardware Error MCU Operation Error RAM Error Bluetooth Error Charge Error - The printer is broken. - The mark of paper is not correctly printed. - Particles have collected on the paper sensor. ・ The battery is broken. ・ The AC adapter used for the charge is broken. ・ The printer control board is broken. Solution - Please charge the battery.
3 Indicator Lights 3 Indicator Lights The LED displays printer error status. Important It may be difficult to see the LED display in a bright place such as in direct sunshine etc. 3.1 Normal Operation Printer Status Power ON Power OFF Standby Communicating Lighting Pattern Status LED Communication LED G (about 5sec) G (about 1sec) G (Lighting) X G (about 1sec) G (Blinking) 3.
3 Indicator Lights 3.3 Printer Error Printer Status Low Battery Supply Voltage Error MCU Operation Error / RAM Error Hardware Error Bluetooth Error Paper Cover Open Paper End Thermal Head Temperature Error Mark Undetection Lighting Pattern Status LED Communication LED O (Lighting) R (Lighting) X X R (Blinking) X R (Blinking) R (Blinking) R (Blinking) R (Blinking) X X X X R (Blinking) X R (Blinking) X 3.
4 Maintenance 4 Maintenance Please service this printer regularly. Caution - Do not service the printer while the battery is inserted or the AC adapter connected. Do not completely service, disassemble and repair any parts that are not explained in this chapter. 4.1 Thermal Head Please service the thermal head once a month. 1. Please open the paper cover. (Refer to chapter 1.5) 2. Soak a cotton ball with some alcohol and wipe the thermal head gently until it is clean. Please use isopropyl alcohol. 3.
4 Maintenance 4.2 Platen Roller Please service the platen roller once a month. 1. Please open the paper cover. (Refer to chapter 1.5) 2. Soak a cotton ball with some alcohol and wipe the platen roller gently until it is clean. Please use isopropyl alcohol. 3. With a soft cloth completely wipe off the platen roller and only close the cover when it is completely dry. 4.3 Paper Sensor Please service the paper sensor once a month. 1. Please open the paper cover. (Refer to chapter 1.5) 2.
5 Troubleshooting 5 Troubleshooting ■ Power Problem Printer does not turn on Cause Solution Is a battery inserted? or Is it inserted reversed? Is the battery fully charged? Please insert the battery correctly. (C. 1.3) Please charge the battery. (C. 1.4) Please push the POWER Switch correctly. (C. 2.1) Please exchange it for a new battery. Please insert the battery correctly. (C. 1.3) Please exchange it for a new battery. Please connect the AC adapter correctly. (C. 1.4) The charge is unnecessary.
5 Troubleshooting ■ Communication Problem Printer does not communicate Cause Is the power turned off? Is the application or the driver for this product used? Is the link correctly connected? Does the transmitter correspond with the SPP profile? Is equipment too close that it causes radio interference? Is there a shield between the transmitter and the printer that interferes with the radio? Solution Please turn on the power. (C. 2.1) Please use the application or the driver for this product.
5 Troubleshooting ■ Print Problem Printer does not feed the paper or Paper jam occurs Printer does not print Cause Is the power turned off? Is the paper correctly inserted? Is the paper cover closed? Does a printer error occur? (C. 3.2) Is the platen roller dirty? Is the power turned off? Is the paper correctly inserted? Is the paper cover closed? Does a printer error occur? (C. 3.
5 Troubleshooting ■ Others Problem Cause Solution Print starting location is incorrect Does the mark detection operate correctly? (C. 3.2) Printing is slow Is the battery charge low? Please remove the reason for the mark detection error. (C. 2.4) Please charge the battery. (C. 1.4) Please exchange it for a new battery. It is not a breakdown though the print slows when there is too much black printed. It is not a breakdown though the print slows when the ambient temperature is low.
6 Specifications 6 Specifications 6.1 Printer Specifications Items Print Method Resolution Dimensions Weight Max Print Width Print Speed Character Barcode Interface Conformity Standards Operating Temperature Operating Humidity Storage Temperature Storage Humidity 36 Contents Thermal Line-dot Printing 8dot/mm (203dpi) 103.5×86×44mm About 300g (Including battery, excluding paper) About 48mm Max 120mm/sec Battery full charge, Print ratio 12.
6 Specifications 6.2 Paper Specifications Items Type Width Outer Diameter Inner Diameter Thickness Specified Contents Thermal Roll Paper +0 58 -1 mm Up to φ40mm φ 12mm or more 60 to 115μm Type Standard Paper Medium Term Storage Long Term Storage Name Manufacture HW54S PD150R Nippon Paper Group Oji Imaging Media TP50KJ-R Nippon Paper Group Important Thermal paper will discolor due to chemical reaction.
7 Recycle 7 Recycle This symbol means: Do not dispose of this product together with your household waste! Please refer to your local community or contact our dealers to properly handle the end-of-life of electric and electronic equipment. Recycling this product will help to conserve natural resources and prevent potential negative impact on the environment and human health caused by inappropriate handling.
8 Appendix 8 Appendix 8.1 Bluetooth Communication (1) Android Terminal 1. Please turn on the power of printer. 2. Please open "Settings" - " WIRELESS ＆ NETWORKS" from the menu of terminal, and turn on Bluetooth. 3. Please open the "Bluetooth”, and tap "FTP-62HWSL…". (Please tap "SEARCH FOR DEVICES", if it does not appear) 4. When the connection with the printer is successful, it is displayed in "FTP-62HWS…" in "PAIRED DEVICES". 5. Please connect and print by using the application.
8 Appendix (2) iOS Terminal 1. Please turn on the power of printer. 2. Please open "Settings" - "Bluetooth" from the menu of terminal, and turn on Bluetooth. 3. Please tap "FTP-62HWS…" from "Devices". 4. When the connection with the printer succeeds, "Connected" is displayed to "FTP-62HWS…". 5. Please connect and print by using the application.
9 Product Support 9 Product Support If you have questions about the product, please inquire with the distributor or the following. Moreover, when you request repair, please provide the model name and the product serial number in addition to information on the actual failure etc. Technical Support Section FUJITSU COMPONENT LIMITED (Japan) Global Marketing Dept.2 Tel: +81-3-3450-1645 Fax: +81-3-3474-2385 E-mail: fcl-contact@cs.jp.fujitsu.com FUJITSU COMPONENTS EUROPE,B.V.
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Mobile Printer User's Guide FTP-62HWSL001 Series L0NA02301-L011RS Published by FUJITSU COMPONENT LIMITED Jan. 2016 Rev.
