User's Manual
Table Of Contents
- QUICK REFERENCE
- CHAPTER 1 INTRODUCTION
- CHAPTER 2 SETTING UP
- CHAPTER 3 PAPER HANDLING
- CHAPTER 4 PRINTING
- CHAPTER 5 USING SETUP MODE
- HOW TO USE THIS CHAPTER
- ENTERING SETUP MODE
- OVERVIEW OF SETUP MODE
- PRINTING A LIST OF SELECTED OPTIONS
- DECIDING WHICH OPTIONS TO CHANGE
- CHANGING MENU1 AND MENU2 OPTIONS
- CHANGING HARDWARE OPTIONS
- CHANGING PRINT POSITION ADJUSTMENT OPTIONS
- CHANGING CONFIGURATION OPTIONS
- EXITING AND SAVING
- RESETTING DEFAULTS
- USING THE DIAGNOSTIC FUNCTIONS
- SETUP MODE REFERENCE
- ONLINE SETUP MODE
- CHAPTER 6 MAINTENANCE
- CHAPTER 7 TROUBLE-SHOOTING
- APPENDIX A SUPPLIES AND OPTIONS
- APPENDIX B PRINTER AND PAPER SPECIFICATIONS
- CHAPTER C COMMAND SETS
- APPENDIX D INTERFACE INFORMATION
- APPENDIX E CHARACTER SETS
- CHARACTER SETS 1 AND 2 (DPL24C PLUS AND IBM XL24E EMULATION)
- ITALIC AND GRAPHICS CHARACTER SETS (ESC/P2 EMULATION)
- NATIONAL CHARACTER SETS (ALL EMULATIONS)
- NATIONAL CHARACTER SETS (DPL24C PLUS AND IBM XL24E EMULATION)
- NATIONAL CHARACTER SETS (ESC/P2 EMULATION)
- NATIONAL CHARACTER SETS AND SUPPORTED RESIDENT FONTS (ALL EMULATIONS)
- APPENDIX F RESIDENT FONTS
- GLOSSARY OF TERMS
User's Manual
7-9
Trouble-
shooting
TROUBLE-SHOOTING
Printer Failures
A user cannot generally resolve a problem involving defective printer
hardware. On detecting a fatal error, the printer will:
• Stop printing
• Beep four times
• Turn the ONLINE indicator off
• Blink the PAPER OUT indicator (see Table 7.4 for the error type).
Table 7.4 Printer Failures
Error LED states
<Lit> <Blinking>
+34 V undervoltage error ONLINE PAPER OUT
Left end sensor error MENU1 PAPER OUT
Overload printing error MENU2 PAPER OUT
RAM error AREA OVER PAPER OUT
The following errors cause the printer to turn off the power:
• Print head error
• Space motor error
• Line feed motor error
• +34 V overvoltage error
No error condition is displayed if any of these errors occurs.
Turn the printer off and back on, then rerun the same job to check if the error
was transient. If the error recurs, contact your dealer.