User's Manual
Table Of Contents
- QUICK REFERENCE
- CHAPTER 1 INTRODUCTION
- CHAPTER 2 SETTING UP
- CHAPTER 3 PAPER HANDLING
- CHAPTER 4 PRINTING
- CHAPTER 5 USING SETUP MODE
- HOW TO USE THIS CHAPTER
- ENTERING SETUP MODE
- OVERVIEW OF SETUP MODE
- PRINTING A LIST OF SELECTED OPTIONS
- DECIDING WHICH OPTIONS TO CHANGE
- CHANGING MENU1 AND MENU2 OPTIONS
- CHANGING HARDWARE OPTIONS
- CHANGING PRINT POSITION ADJUSTMENT OPTIONS
- CHANGING CONFIGURATION OPTIONS
- EXITING AND SAVING
- RESETTING DEFAULTS
- USING THE DIAGNOSTIC FUNCTIONS
- SETUP MODE REFERENCE
- ONLINE SETUP MODE
- CHAPTER 6 MAINTENANCE
- CHAPTER 7 TROUBLE-SHOOTING
- APPENDIX A SUPPLIES AND OPTIONS
- APPENDIX B PRINTER AND PAPER SPECIFICATIONS
- CHAPTER C COMMAND SETS
- APPENDIX D INTERFACE INFORMATION
- APPENDIX E CHARACTER SETS
- CHARACTER SETS 1 AND 2 (DPL24C PLUS AND IBM XL24E EMULATION)
- ITALIC AND GRAPHICS CHARACTER SETS (ESC/P2 EMULATION)
- NATIONAL CHARACTER SETS (ALL EMULATIONS)
- NATIONAL CHARACTER SETS (DPL24C PLUS AND IBM XL24E EMULATION)
- NATIONAL CHARACTER SETS (ESC/P2 EMULATION)
- NATIONAL CHARACTER SETS AND SUPPORTED RESIDENT FONTS (ALL EMULATIONS)
- APPENDIX F RESIDENT FONTS
- GLOSSARY OF TERMS
TROUBLE-SHOOTING
7-10 User's Manual
The printer diagnostic functions are SELF-TST, HEX-DUMP, and
V-ALMNT.
• SELF-TST tells you whether the printer hardware is functioning
correctly. If the printer hardware is functional, any problems you are
having are probably caused by incorrect printer settings, incorrect
software settings, the interface, or the computer.
• HEX-DUMP allows you to determine whether the computer is
sending the correct commands to the printer, and whether the printer
is executing the commands correctly. This function is useful to
programmers or others who understand how to interpret hex dumps.
• V-ALMNT allows you to check and, if necessary, correct the printer’s
vertical print alignment.
For details on using these functions, all of which are available in the printer
setup mode, see the section Using the Diagnostic Functions in Chapter 5.
If you are not able to correct a problem using this chapter, contact your dealer
for assistance. Be prepared to provide the following information:
• Your printer model number, serial number, and date of manufacture.
Look for this information on the rating label on the left side of the
printer.
• Description of the problem
• Type of interface you are using
• Names of your software packages
• List of the printer default settings. To print the default settings, see
the section Printing a List of Selected Options in Chapter 5.
DIAGNOSTIC
FUNCTIONS
GETTING HELP