User's Manual

TROUBLE-SHOOTING

7-12 User's Manual

If you are not able to correct a problem using this chapter, contact

your dealer for assistance. Be prepared to provide the following

information:

 Your printer model number, serial number, and date of

manufacture. Look for this information on the rating label at the

back of the printer.

 Description of the problem

 Type of interface you are using

 Names of your software packages

 List of the printer default settings. To print the default settings,

see the section Printing a List of Selected Options in Chapter

GETTING HELP