Operation Manual
Troubleshooting and tips
DVD film playback stops
DVD film does not continue to pl
ay
Cause Troubleshooting Windows XP
Accelerated hardware decryption activated.
If the picture freezes when playing certain DVD
films, deactivate the accelerated hardware
decryption ( it is activated by default; which
is indicated by the tick in the co rre sponding
checkbox).
► Open the drive tray.
► Place the D VD in the drive tray with the
printed side facing upwards.
► Push in the drive tray until you feel it lock
into place.
► Carry out the following steps for PowerDVD,
WinDVD or Nero Essentials.
If PowerDVD or WinDVD is installed on your
notebook:
► Wait for the program to start.
► Press the right mouse button or touchpad
key.
A context menu appears.
► Click on Configuratio n and then on Video.
► Click on the checkmark in the Hardware
Acceleration checkbox
The c heckma rk disappears.
► Click on OK.
The function is now deactivated.
If NeroEssentials is installed on your notebook:
► Wait f or NeroEssentials to start.
► Press the right mouse button or touchpad
key.
A context menu appears.
► Click on Configuration.
The Settings window appears.
► Click on the Video no de.
► Click on the checkmark in the Ac tiva te
checkbox in the Hardware Acceleration area.
The c heckma rk disappears.
► Click on OK.
The function is now deactivated.
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