Operation Manual

Troubleshooting and tips

TroubleshootingTipsFaultTroubleshooting

Refer to the safety information in the "Safety" manual when

connecting or disconnecting cables.

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:

► Make a note of the steps and the circumstances that led t o the fault. Also

make a note of any error messages displayed.

► Switch the notebook off.

► Contact the Hotline/Help Desk.

You can ﬁnd the telephone numbers in the help desk list. Please have

the following information ready when you call:

• The model name and serial number

of th e notebook. The serial number is

located on a sticker on the under

side of the notebook.

• Notes of any messages that appear on th e screen and inform ation on acoustic signals.

• Any changes you have made to the ha

rdware or so ftware since

receiving the notebook.

• Any chang es you ha ve made to the BIOS Setup settings since receiving the notebook.

•Yoursystemconﬁguration and all p

eripheral devices connected to your system.

• Your sales contract.

Our notebooks h ave bee n designed primarily with mobile applications in mind.

This means that considera ble effort has been made to optimise componen ts and

equipment in terms of weight, space and energy requirements. Depending on the

particular conﬁguration you have purchased, it is possible that functionality may be

slightly reduced compared to a desktop PC if you are running processor-intensive

gaming software, e. g. games with intensive 3D graphics. Updating your hardware

with drivers which have not been approved by F ujitsu Siemens C omputers may

result in performance losses, data losses or malfunction of the equipment. A

list of approved drivers and current BIOS versions can be downloaded from:

http://www.fujitsu-siemens.de/support/downloads .html"

Restoring installed software

Please create backup copies of your ﬁles on a regular basis. If data is lost, you can

restore your applications using the data carriers. However, if you do not have ba ckup

copies of your own data ﬁles, it is no longer possible to re store them.

If your operating system will not start, or if there are errors on the hard disk, the

pre-installed software may have to be re-installed.

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