Installation & Maintenance Manual Team PoS 3000 XL and XL 2
TeamPoS 3000® Installation and Maintenance Manual
TeamPoS 3000 XL and XL2 Preface Fujitsu Transaction Solutions Inc. endeavors to ensure that the information in this document is correct and fairly stated but does not accept liability for any error or omission. The development of Fujitsu products and services is continuous and published information may not be up to date. It is important to check the current position with Fujitsu Transaction Solutions Inc. This document is not part of a contract or license save insofar as may be expressly agreed.
TeamPoS 3000 XL and XL2 Preface Regulatory Information EMC Radio Frequency Interference Requirements – U.S.A. This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
TeamPoS 3000 XL and XL2 Preface Recycling WARNING: The LCD’s used with this product may contain a backlight that contains mercury. Please dispose of according to local, state, or federal laws. Hg D90000145 LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE, OR FEDERAL LAWS.
TeamPoS 3000 XL and XL2 Preface Preface Regulatory Chapter 1 1.1. 1.2 1.3 1.4 Table of Contents ................................................................................................................... v ................................................................................................................. vii Overview ................................................................................................. 1-1 TeamPoS 3000 XL Control Unit Flow Diagram ........................
TeamPoS 3000 XL and XL2 4.4 4.5 4.6 4.7 4.8 4.9 4.10 Preface Using Anti-static Protection ..................................................................... 4-2 Preparing for Installation .......................................................................... 4-3 Determining Power Requirements ............................................................ 4-3 General Requirements .............................................................................. 4-4 Installation with Other Equipment ......
TeamPoS 3000 XL and XL2 Preface 6.1.1 6.1.2 6.1.3 6.1.4 General Care and Maintenance ..................................................... 6-1 Power ON and OFF Sequence ...................................................... 6-2 Powering ON ................................................................................ 6-3 Powering OFF .............................................................................. 6-4 Chapter 7 – Maintenance ................................................................
TeamPoS 3000 XL and XL2 Preface Chapter 8 Troubleshooting ....................................................................................... 8-1 8.1 Power cannot be turned on or the unit powers off after a few minutes. .... 8-1 8.2 System will not boot up............................................................................ 8-2 8.3 Display/LCD shows correctly during Power On Self Test (POST) but fails when the operating system starts .............................................................
TeamPoS 3000 XL and XL2 Preface 10.1.6 10.1.7 10.1.8 10.1.9 10.1.10 10.1.11 10.1.12 10.1.13 10.1.14 10.1.15 10.1.16 10.1.17 10.1.18 10.1.19 10.1.20 10.1.21 Chapter 11 xiii SATA Port 2 Setup – XL2 Motherboard ................................... 10-6 SATA Port 3 Setup – XL2 Motherboard ................................... 10-7 Advanced Main Menu – XL2 Motherboard .............................. 10-8 CPU Feature Setup – XL2 Motherboard ...................................
TeamPoS 3000 XL and XL2 Chapter 1. Overview Overview This manual is provided to illustrate how to install and maintain the TeamPoS 3000 XL and XL2 and describes in detail the procedures required for field installation and maintenance, including site preparation, equipment inspection, BIOS setting, and trouble shooting the controller. The following sections provide a brief overview of the TeamPoS 3000 XL and XL2 control units (standard and compact) and peripherals: TeamPoS 3000 w/12.
TeamPoS 3000 XL and XL2 1.1.
TeamPoS 3000 XL and XL2 Overview 1.2. TeamPoS 3000 XL2 Control Unit Flow Diagram (XL2 Motherboard only) XL Motherboard CPU: USB (STD) operator panel Celeron M Pentium M Memory: 256 MB to 2GB DDR Lithium Battery: USB (STD) CD/CDRW/DVD soldered on the board 2.5" SATA HDD Mini-PCI Slot 2.
TeamPoS 3000 XL and XL2 1.3. Overview Front Panel LED's and Switches The following graphic and table show the TeamPoS 3000 unit LED's and switches: SD Power LED Green Dump Switch Button (Do not use) Reset Switch Button Port On/Off Switch Port Power LED Hard Disk Drive LED Green Battery Backup LED Blinking Yellow Power Switch On/Off button located behind drop down window. USB 2 * Shown here-Drop down window in up position.
TeamPoS 3000 XL and XL2 1.3.1. Overview TeamPoS 3000 Front Panel Switch and LCD Matrix Symbols Name Switch/LED Power Switch N/A Mounting Position Under drop down window in front panel LED Color -- Remark Depending on the BIOS setup, the power switch can be instant off or delayed off. Indicates AC power is supplied to the power supply and all DC voltages are available to the motherboard and other devices. Indicates +24 and +5 V power is on the printer and RS232 ports.
TeamPoS 3000 XL and XL2 1.4.
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TeamPoS 3000 XL and XL2 Environmental Specifications Chapter 2 Environmental Specifications The figure below shows a typical integrated configuration for the TeamPoS 3000 XL2 (black without cash drawer). Depending on the store environment, the configuration and components may differ. The tables in the remainder of this section list the environmental specifications.
TeamPoS 3000 XL and XL2 Environmental Specifications 2.1 Environmental Specifications for both XL and XL2 Unit TP3000 XL & XL2 With Covers Specifications Front Rear Right Left Voltage Compact 348 (13 6/8”) 450 (17 7/8”) 112 (4 ½”) 12 (26.5) 1000 1000 1000 1000 AC100-240 Standard 450 (17 ¾”) 490 (19”) 110 (4 1/2) 13 (28.
TeamPoS 3000 XL and XL2 Environmental Specifications Environmental Specifications (cont.) Unit Specifications External dimensions in mm (inches) Width Depth Height Weight kg (lbs) Power requirements Voltage Dissipation power (W) Max LCD display D22 – w/o stand 300 (11 7/8”) 57 (2 ¼”) 285 (9 15/16”) 2.3 (5.2) Supplied from the main unit 10W LCD display D25 – w/o stand 360 (14 ¼”) 60 (2 3/8”) 295 (11 ½”) 3.6 (8.
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TeamPoS 3000 XL and XL2 Dimensions Chapter 3 - DIMENSIONS This section shows the dimensions of the TeamPoS 3000 XL and XL2 control units and peripherals. For 3rd party peripherals not shown, refer to the appropriate 3rd party manufacture documentation. Note: All dimensions are expressed as mm and inches. The TeamPoS 3000 XL and XL2 control unit is available in two sizes, compact and standard, and in two colors, black and white. Comparable black and white units are the identical size.
TeamPoS 3000 XL and XL2 Dimensions 3.1.1 Model D22 & D25 LCD in Dual Stacked Configuration 685 27” maximum depth with monitors fully tilted out. 450 17 3/4” height 490 19” footprint 450 17 ¾” 578 to 681 22 ¾” to 27” to the end of LCD overhang 503 19 ¾” to end of printer Note: Dimensions shown with D25 monitor facing straight forward. The 15” LCD overhangs the right edge of the controller by 5”. In this position the widest point is 22 3/4”.
TeamPoS 3000 XL and XL2 Dimensions Dimensions shown above indicate the smallest space requirement to accommodate the printer overhang, the LCD overhang and the keyboard overhang.. The largest space required to accommodate the widest spread of the monitor arms and the greatest tilt of the LCD is 681 (27”) wide x 762 (30”) deep x 450 (17 3/4”) high. 3.2 Control Units 112 4 1/2” incl. feet 450 17 7/8” 348 13 6/8” Compact TeamPoS 3000 XL and XL2 Control Unit (without brackets installed) 110 4 1/2” incl.
TeamPoS 3000 XL and XL2 3.3 Dimensions Keyboards 3.3.1 Model 133 UQ Keyboard Dimensions (PIN #s 90000829 white, 900001519 black) 43 (1 6/8”) height at rear 202 7 7/8” 450 (17 ¾”) 3.3.
TeamPoS 3000 XL and XL2 Dimensions 3.3.3 Model 92U Keyboard Dimension (PIN # 90000630) 140 5 3/8 “ 140 5 ½” 50 2” 397 15 7/8” 3.4 Cash Drawers 3.4.1 Model TP15 Cash Drawer - Standard (11001467 white w/o lock, 11000153 white w/lock, 11001468 black w/o lock, 11000154 black w/lock) 122 4 ¾” incl.
TeamPoS 3000 XL and XL2 Dimensions 122 4 ¾” incl.
TeamPoS 3000 XL and XL2 Dimensions 3.4.2 Model TP5C Cash Drawer - Compact (11000147 white w/o lock, 11000149 white w/lock, 11000148 black w/o lock, 11000150 black w/lock) 121 4 ¾” incl. ¾” for feet 450 17 ¾” 343 13 ¾” Closed Cash Drawer 343 (13 3/4”) 121 4 ¾” incl.
TeamPoS 3000 XL and XL2 3.5 Dimensions Displays 3.5.1 Model D22 LCD and Model D25 LCD Displays Two LCD’s are offered for use with the TeamPoS 3000 XL and XL2 controller. The D22 LCD is a 12.1” LCD and the Model D25 LCD is a 15” LCD. Both LCD’s support both analog and digital interfaces in the same unit. To use either of the LCD’s as an analog device, simply connect with a VGA cable. To switch from analog to digital use a DVI cable. Download video drivers from the following website: http://us.fujitsu.
TeamPoS 3000 XL and XL2 Dimensions (11000742-1000744 white, 11000745-11000746 black) 60 2 3/8” 295 11 ½” 360 14 ¼” Model D25 LCD Display 3.5.2 LCD VESA Bracket Mounting Although usually mounted on Fujitsu stands, the D22 and D25 LCD’s can both use a standard 100mm (4”) VESA mount. The cosmetic back panel has predrilled holes for the screws to pass through and attach to the back of the monitor.
TeamPoS 3000 XL and XL2 Dimensions 3.5.3 Model D22 & D25 LCD’s on Stacked Stand. (PIN #’s 11000064-white 11000073- black) 340 13 3/8” 300 12” 300 11 7/8” 360 14 ¼” 280 11” 280 11” D22 D25 3.5.
TeamPoS 3000 XL and XL2 Dimensions 3.5.
TeamPoS 3000 XL and XL2 Dimensions 3.5.
TeamPoS 3000 XL and XL2 Dimensions 3.5.7 Model D25 & D25 on Dual Stacked Stand (PIN #’s 11000742-744 white, 11000745-747 black) 360 14 3/16 370 14 ½” 460 18” 3.5.
TeamPoS 3000 XL and XL2 Dimensions 3.5.9 Model D22 & D25 LCD on Dispersed Stands (PIN #’s 11000074 white, 11000075 black) 300 11 7/8” 360 14 ¼” 247 11 5/8” 300 13” 210 8 ¼” 210 8 ¼” D22 D25 3.5.10 VF60 Customer Display (stacked) The customer display is mounted on a stacked adjustable pole which reaches up to 16.3” from the pole base to the top of the display.
TeamPoS 3000 XL and XL2 Dimensions 3.5.
TeamPoS 3000 XL and XL2 Dimensions 3.6 Printers Two printers are available for the TeamPoS 3000 XL and XL2: the DT50III and the CT10. Their dimensions are show in the figures that follow. 3.6.1 Model DT50III Printer (PIN #’s 11000187-white, 11000197-black) 184 7 ¼” 298 11 ¾” 190 7 3/8” 3.6.
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TeamPoS 3000 XL and XL2 Site Preparation Chapter 4 SITE PREPARATION This chapter defines the following pre-installation details for the TeamPoS 3000: • • • • • • 4.1 Shipment inspection and return Anti-static protection Electrical supply requirements Mains power cables Warning labels The procedures assume that in-store wiring for the terminals, its peripherals, and terminal-to-terminal communications have been installed.
TeamPoS 3000 XL and XL2 4.2 Site Preparation Reporting Shipment Damage If any damage is detected, it is both the recipient's and the carrier's responsibility to note the damage. Follow all applicable policies and procedures for notifying the carrier, management, and Fujitsu Transaction Solutions of the damage, and for filing damage claims. Please note that all components are packaged separately. Keep the packaging in case it is necessary to return any of the components. 4.
TeamPoS 3000 XL and XL2 4.5 Preparing for Installation: Before installing equipment, perform the following steps: • • • • 4.6 Site Preparation Move all terminal components, accessories, and cables to the locations specified in your local site plan. Position the cables according to the site plan. Make sure you have the correct data cable at each terminal location. Place the optional equipment next to the terminal to which it will be connected.
TeamPoS 3000 XL and XL2 4.7 Site Preparation General Requirements 1. The safety standards for Information Technology Equipment are only valid if the building installation conforms to the National Electrical Code for the country where the equipment is being installed. 2. For equipment that has a pluggable connection to its power source, the power source outlet socket must be located near the equipment and must be easily accessible. 3.
TeamPoS 3000 XL and XL2 Site Preparation system. The terminals must not be directly connected to a power system with impedance earthed neutral, i.e., an IT power system. f. For pluggable equipment, the supply plug shall be connected as follows: Black or Brown White or Blue Green or Yellow Live (Hot) Neutral Ground/Earth To the User: D900000145 • DO read the operating instructions carefully before you attempt to use this equipment.
TeamPoS 3000 XL and XL2 4.8 Site Preparation Installation with Other Equipment In most cases, dedicated AC mains circuits are not required for the TeamPoS 3000XL and XL2 terminals. In rare instances, other electrical equipment sharing power with the terminal may cause adverse effects on the terminal. When this occurs, electrical isolation may be required and is the responsibility of the customer or installing contractor.
TeamPoS 3000 XL and XL2 4.9 Site Preparation Mains Power Cables The mains power cables for the TeamPoS 3000XL and XL2 terminals are terminated with a plug suitable for the ordering country. Caution: The power supply cord is used as the main disconnect device. Ensure that the socket-outlet is located/ installed near the equipment and is easily accessible. 4.10 Warning Labels The equipment contains warning labels shown below. Do not remove any warning label.
TeamPoS 3000 XL and XL2 Site Preparation Back View of control unit Bottom of the TeamPoS Controller D900000145 Issue 3 4-8
TeamPoS 3000 XL and XL2 Installation CHAPTER 5 INSTALLATION Caution: Confirm that the external power source is 100-240 VAC before starting the operation. To prevent electric shock, confirm that the AC cable is removed from the AC outlet anytime the panels are removed. Be sure to observe all ESD precautions and power OFF procedures. 5.1 Panel Removal/Installation Process In many cases, TeamPoS 3000 control units will be fully configured from the factory or at configuration centers.
TeamPoS 3000 XL and XL2 Installation 2. Loosen thumbscrew. 3. The metal locking tab (behind the thumbscrew) will likely drop down and unlock of its own accord. If not, gently pull down on the locking tab. Thumbscrew Locking Tab 4. Rock front panel out at the top and remove.
TeamPoS 3000 XL and XL2 Installation 5. To reinstall, insert the tabs of the front panel into notches in the chassis. 6. Rock the front panel up and back until it snaps into the chassis. 7. Make sure the front panel is properly seated all the way around. 8. Lift up on the metal tab located behind the thumbscrew and hold up while tightening the screw. 9. Close the front door. 10. Use the keys to then lock the front door. 5.1.
TeamPoS 3000 XL and XL2 3. 5.2 Installation To reinstall the rear panel, insert the metal tabs into the sides of the chassis and slide the locking tabs down. Removing the motherboard assembly Caution: Be sure to observe all ESD precautions and power off procedures. 1. Remove the back panel (See Section 5.1.2). 2. Disconnect the AC power cord from the controller. 3. Remove the front panel (See Section 5.1.1). The Yellow LED should be off. (See Section 1.2). 4.
TeamPoS 3000 XL and XL2 Installation 5. Pull white release lever below the motherboard assembly out and to the left. 6. Pull the entire assembly out of the controller. 7. To reinstall, make sure that the assembly rails line up with the rails in the chassis. 8. Slide the motherboard assembly in with the release lever at 45° angle. 9. Push in slowly until motherboard assembly engages the lever. 10. Use the lever to fully seat the motherboard assembly. 11.
TeamPoS 3000 XL and XL2 5.3 Installation Installing CPU and Heat Sink Caution: Be sure to observe all ESD precautions and power off procedures. The heat sink and CPU are installed on the motherboard (towards the front of the motherboard) just to the right of the memory. Both parts come in the same kit. 1. Remove the rear panel from the controller (see Section 5.1.2). 2. Disconnect the AC power cord from the controller. 3. Remove the front panel (See Section 5.1.
TeamPoS 3000 XL and XL2 Installation 6. Open the CPU lock by turning approximately ¼ turn counterclockwise. Lock icons are imprinted in the CPU mount as a reminder. Unlocked and Align arrows here White arrow on socket CPU Lock Unlock –~1/4 turn counter clockwise Lock –~1/4 turn clockwise 7. Place the CPU on the CPU socket with the arrows aligned. 8. Using a small flathead screwdriver, rotate the lock 1/4 turn clockwise to the lock position. 9.
TeamPoS 3000 XL and XL2 Installation 10. Reinstall the motherboard (See Section 5.2). 11. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 12. Reinstall the back panel (see Section 5.1.2). 5.4 Installing the Hard Disk Drives Caution: Be sure to observe all ESD precautions and power off procedures. 1. Remove the front panel. (See Section 5.1.1) 2. Remove hard disk drive shield.
TeamPoS 3000 XL and XL2 Installation 3. If hard disk is not already assembled attach hard disk drive to hard drive bracket and secure with four M3 x 6 screws, but do not over tighten the screws. 4. Slide the new hard disk drive into the bay making sure that the runners align with the guides. 5. Press firmly to make the connection and reinstall hard disk drive shield. 6. Reinstall the front panel (See Section 5.1.1).
TeamPoS 3000 XL and XL2 5.5 Installation Installing Memory (XL Motherboard only) Caution: Be sure to observe all ESD precautions and power off procedures. The TeamPoS 3000XL motherboard has two memory sockets or slots and can use 256MB, 512MB or 1GB DDR memory in combination. 1. Remove the rear panel (See Section 5.2). 2. Disconnect the AC power cord from the controller. 3. Remove the front panel (See Section 5.1.1). The yellow LED should be off (See Section 1.2). 4.
TeamPoS 3000 XL and XL2 Installation 6. Check to make sure that both levers for the socket are locked into place. 7. Reinstall the motherboard (See Section 5.2). 8. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 9. Reinstall the back panel (See Section 5.1.2). 10. If this is a memory upgrade, install the upgrade label that comes with the upgrade kit on the side of the unit near the serial number.
TeamPoS 3000 XL and XL2 5.6 Installation Installing Memory (XL2 Memory) Caution: Be sure to observe all ESD precautions and power off procedures. The TeamPoS 3000XL2 motherboard has two memory sockets or slots and can use 512MB, 1GB or 2GB SO DIMM memory in combinations. Memory on the Yosemite motherboard is mounted horizontally rather than vertically as in previous motherboards. 1. Remove the rear panel (See Section 5.2). 2. Disconnect the AC power cord from the controller. 3. Remove the front panel.
TeamPoS 3000 XL and XL2 Installation 7. If two memory sticks are being installed, insert the 2nd stick in the top slot following the same procedure as for the first. XL2 Motherboard w/o memory sticks XL2 Motherboard w/1 memory ready to install Memory Sockets Memory XL2 Motherboard with 1 stick installed. XL2 Motherboard w/2nd stick ready to install Memory 8. Reinstall the motherboard (See Section 5.2). 9. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 10.
TeamPoS 3000 XL and XL2 Installation 11. If this is an upgrade, install the upgrade label that comes with the upgrade kit on the side of the unit near the serial number.
TeamPoS 3000 XL and XL2 5.7. Installation Installing the CD/DVD Drive Caution: Be sure to observe all ESD precautions and power off procedures. The CD/DVD drive rides on top of the motherboard assembly and requires a narrow Phillipshead screwdriver to install. 1. Remove the rear panel (See Section 5.1.2). 2. Disconnect the AC power cord from the controller. 3. Remove the front panel (See Section 5.1.1). The yellow LED should be off. 4. Remove motherboard assembly. (See Section 5.2). 5.
TeamPoS 3000 XL and XL2 6. Installation The CD/DVD drive comes already mounted onto a bracket. Align the slots in the mounting bracket so that they pass over the hook tabs on the chassis. Slide the CD/DVD drive forward so that it fits into the opening in the chassis and the holes in the bracket are aligned with the holes in the chassis. Attach the bracket to the chassis with the two screws retained in Step 5 above. Hook Tabs 7.
TeamPoS 3000 XL and XL2 8. Installation Attach the gray ribbon cable to the motherboard. The white power cable needs to loop around the ribbon cable as in the attached photo. Ribbon cable is “Z” folded to fit. White power cable loops around ribbon cable 9. Reinstall the motherboard (See Section 5.2). Make sure the cables are clear of any obstruction. 10. Pop out the cosmetic filler in the front panel. Cosmetic Filler 11. Reinstall the front panel and reconnect the power cable (See Section 5.1.1).
TeamPoS 3000 XL and XL2 5.8. Installation Installing the Partial Backup Battery Caution: Be sure to observe all ESD precautions and power off procedures. The partial backup battery is located on the front of the TeamPoS 3000XL and XL2 on the left. 1. Remove the rear panel (See Section 5.1.2). 2. Disconnect the AC power cord from the controller. 3. Remove the front panel (See Section 5.1), and the yellow LED should be off. (See Section 1.2). 4. Remove the protective front metal covering as shown.
TeamPoS 3000 XL and XL2 Installation 5. Gently pull the white power cable for the battery out of the way and insert the battery. 6. Connect the white connector attached to the battery to the white power cable in the controller. Tuck the cables out of the way - on top of the battery. 7. Reinstall the front panel and the power cable (See Section 5.1.1). 8. Reinstall the front panel and reconnect power cable (See Section 5.1.1). 9. Reinstall the rear panel (See Section 5.1.2).
TeamPoS 3000 XL and XL2 5.9. Installation Removing the Backplane Assembly Caution: Be sure to observe all ESD precautions and power off procedures. 1. Remove the rear panel (See Section 5.1.2). 2. Disconnect the AC power cord from the controller. 3. Remove the front panel (See Section 5.1.1). The yellow LED should be off (See Section 1.2). 4. Unseat the motherboard assembly (See Section 5.2). 5. At the rear, remove the locking screw on the right hand side of the backplane assembly.
TeamPoS 3000 XL and XL2 6. Installation Slide the locking bar to the left and lift it out. The entire backplane assembly and power supply will slide out. Lift up and out Locking Screw Pull out with both hands 7. Reinstall backplane assembly and secure into place with slide bar and locking screw before reseating the motherboard. 8. Reinstall the motherboard (See Section 5.2). 9. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 10.
TeamPoS 3000 XL and XL2 Installation 5.10. Installing PCI Add-In Card(s) Caution: Be sure to observe all ESD precautions and power off procedures. 1. Remove the back panel (See section 5.1.2.). 2. Disconnect the AC power cord from the controller. 3. Remove the front panel (See section 5.1.1). The yellow LED should be off (See Section 1.2). 4. Unseat the motherboard by pulling gently on the seating lever (See section 5.2). 5. Remove the backplane assembly (See Section 5.9). 6.
TeamPoS 3000 XL and XL2 8. Installation Insert the PCI card into the slot and seat firmly. PCI Connector 9. Secure PCI card with the screw that was used for the blanking plate. 10. Reinstall the backplane assembly and secure into place using the locking bar before reseating the motherboard. 11. Reinstall the motherboard (See Section 5.2). 12. Reinstall the front plate and reconnect the power cable (See Section 5.1.1). 13. Reinstall the back plate (See Section 5.1.2).
TeamPoS 3000 XL and XL2 Installation 5.11. Installing the I/O Boards Caution: Be sure to observe all ESD precautions and power off procedures. The following I/O board options are available on the TeamPoS 3000XL and XL2: 1. No I/O board. 2. Single Powered USB (one board with 3 powered USB ports). 3. Combo Board (The XL Combo Board has 6 powered USB ports, and 2 RS232 ports. On the XL2 there are only 5 active USB ports and 2 RS232 ports). 4.
TeamPoS 3000 XL and XL2 Installation 5. I/O boards are connected to the backplane assembly. Refer to the instructions that follow to identify which connectors support which I/O board. PCI Connector Power Supply Connectors J12 5.11.1 J10 J11 J13 No I/O Board Backplane assembly will have two filler plates, a long one and a short one.
TeamPoS 3000 XL and XL2 5.11.2 Installation Powered USB I/O Board Caution: Ports designated as Port C on the backplane (24V PUSB) and Port 3 on the Combo board (24V RS232) do not meet UL limited power source (LPS) requirements. These ports are limited to only allowing 24V Retail POS RS232 or powered USB peripherals that do not exceed a rated current of 4 Amps and are provided with a Fire Enclosure, Rated Min. V-1 or Metal.
TeamPoS 3000 XL and XL2 Installation The Powered USB I/O board has 3, 12V powered USB connections installed in the top slot (the long slot). 1. Remove the rear panel. (See Section 5.1.2). 2. Disconnect the AC power cord from the controller. 3. Remove the front panel (See Section 5.1.1.). 4. Unseat the motherboard (See Section 5.2.). 5. Remove the backplane assembly (See Section 5.9.). 6. Remove top filler plate by first removing the retainer clip at the center of the filler plate.
TeamPoS 3000 XL and XL2 Installation 9. Flip the USB board over, slide it into the slots at the side of the top opening and attach it with the two screws. 10. Replace the retainer clip and secure by pressing in on the black plug. 11. Reinstall the backplane assembly (See Section 5.9). 12. Reinstall the motherboard (See Section 5.2). 13. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 14. Reinstall the back panel (See Section 5.1.2).
TeamPoS 3000 XL and XL2 5.11.3 Installation Combo Board Caution: Be sure to observe all ESD precautions and power off procedures.
TeamPoS 3000 XL and XL2 Installation Caution: Ports designated as Port C on the backplane (24V PUSB) and Port 3 on the Combo board (24V RS232) do not meet UL limited power source (LPS) requirements. These ports are limited to only allowing 24V Retail POS RS232 or powered USB peripherals that do not exceed a rated current of 4 Amps and are provided with a Fire Enclosure, Rated Min. V-1 or Metal. Peripherals intended to be connected via - Jacketed Cable for external use rated 30 V, max 3.
TeamPoS 3000 XL and XL2 8. Installation Connect the narrow ribbon cable to port J12 on the backplane. Cable Ports J10 J11 J13 Narrow Ribbon Cable to J12 9. Flip combo board, slide it into the slots at the side of the top opening and attach it with the two screws.
TeamPoS 3000 XL and XL2 Installation 10. Reattach the retainer clip and secure by pressing in the black plug. 11. Reinstall the backplane assembly (See Section 5.9). 12. Reinstall the motherboard (See Section 5.2). 13. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 14. Reinstall the back panel (See Section 5.1.2).
TeamPoS 3000 XL and XL2 5.11.4 Installation Combo Board with COM Board (XL Motherboard only) (XL2 Motherboard does not support the COM board) Caution: Ports designated as Port C on the backplane (24V PUSB) and Port 3 on the Combo board (24V RS232) do not meet UL limited power source (LPS) requirements. These ports are limited to only allowing 24V Retail POS RS232 or powered USB peripherals that do not exceed a rated current of 4 Amps and are provided with a Fire Enclosure, Rated Min. V-1 or Metal.
TeamPoS 3000 XL and XL2 Installation 6. Remove top filler plate by removing the black pin and retainer clip at the center of the filler plate and unscrewing the filler plate. Retain the screws and clip. 7. Remove the bottom filler plate by removing the two screws. 8. Invert Combo card (ports face away from the backplane).
TeamPoS 3000 XL and XL2 9. Installation Connect the narrow ribbon cable to port J12 on the backplane and to Combo card. Narrow Ribbon Cable J12 Cable Ports J13 J11 J10 10. Attach the COM board to the bottom opening in the backplane assembly by sliding downward into notches on the chassis and secure with the 2 mounting screws.
TeamPoS 3000 XL and XL2 Installation 11. Connect the wide ribbon cable on the COM board to the ribbon socket on the Combo board Ribbon Cable for Com Board Connects to Combo Board 12. Flip combo board and attach it to the top opening of the chassis of the backplane assembly by sliding it down into the notches on the chassis. Secure board with the 2 mounting screws. Mounting Screws 13. Make sure that the cables do not interfere with the motherboard.
TeamPoS 3000 XL and XL2 Installation 14. Reattach the retainer clip and the black pin. 15. Ensure that all connectors are securely installed. 16. Reinstall backplane assembly (See Section 5.9). 17. Reinstall Motherboard (See Section 5.2). 18. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 19. Reinstall the back panel (See Section 5.1.2).
TeamPoS 3000 XL and XL2 Installation 5.12.
TeamPoS 3000 XL and XL2 Installation 5.13. Standard Bracket Locations For stacked configurations, keyboard, printer, filler and operator display brackets are available. The brackets attach to the top of the control unit and restrain the peripherals from sliding. When installing the peripheral brackets, install each bracket using the two screws that have been provided with the bracket. For most stacked installations keyboard, printer, filler and display brackets will be required.
TeamPoS 3000 XL and XL2 Installation Narrow Side Filler Bracket 2 Screws, Flat head, C-sink, Phillips, nickel plated M3x0.5 x 8mm Central Filler Bracket 2 Screws, Flat head, C-sink, Phillips, nickel plated M3x0.5 x 8mm CT10 Series Bracket 2 Screws, Pan head, Phillips, SEMS, nickel plated M3x0.5 x 10mm Front Filler Bracket 2 Screws, Pan head, Phillips, SEMS, nickel plated M3x0.5 x 10mm Stacked LCD Brackets 4 Screws, Pan head phillips, SEMS, nickel plated M3x0.
TeamPoS 3000 XL and XL2 5.14.1. Installation Single Stacked LCD Stand Lower Hinge Cover Hinge Cap Single Stacked LCD Stand Lower Hinge Cover Top Hinge Cover Cable Access Cover Top Hinge Cover 1. Remove only the hinge cap and cable access cover from the stand; leave the top and bottom hinge cover in place.
TeamPoS 3000 XL and XL2 Installation 4. Thread the cables through the stand beginning with the larger cables first. Video cable (either DVI or VGA) and powered USB are required. Audio cable and A-to-B USB cable (for MSR or keypad/MSR) are optional. See cable configurations below.
TeamPoS 3000 XL and XL2 Installation 7. Place the LCD face down on a clean dry surface. Remove the back cover by pressing in where indicated by symbol. Note the screws required to attach the LCD are taped to the inside of this cover. Back of LCD Back Cover Mounting Screws Panhead, Phillips M3x0.5 x 8mm Press Here and Lift 8. Attach the cables to the connectors on the LCD. Connector labels are etched into the plastic casing of the LCD monitor. 9. A to B USB for opt.
TeamPoS 3000 XL and XL2 Installation Typical VGA Cabling VGA (required) pUSB (required) Audio (optional) Mounting Bracket 10. Attach the stand to the back of the LCD with the screws provided. Make sure that the tabs on the bottom hinge cover fit into the notches in the back of the LCD. To assure proper alignment of the LCD, attach screws “lightly” at first. Before tightening the screws make sure that the stand is slid up as far as it will go, then tighten screws.
TeamPoS 3000 XL and XL2 Installation 11. Replace the back of the monitor. The stand needs to be perpendicular to the monitor to do this. The back of the monitor must be replaced before replacing any of the other cosmetic covers. Replace cable access cover, rotating it until it is flush with the stand. 12. With stand facing away from you ease hinge cap into position over the hinge until it snaps in place. Make sure that the tabs on each side ease into the notches.
TeamPoS 3000 XL and XL2 Installation 5.14.2 Single Dispersed LCD Stand Hinge Cap Lower Hinge Cover Top Hinge Cover 1. Remove only the hinge cap from the stand; leave the top and bottom hinge cover in place. Some photos in this section show the bottom hinge cover and top hinge cover removed in order to more clearly show the cable route; however, assembly is easier if the bottom hinge cover and top hinge cover are left in place. 2.
TeamPoS 3000 XL and XL2 Installation 3. Thread the cables through the stand beginning with the larger cables first. Video cable (either DVI or VGA) and powered USB are required. Audio cable and A-to-B USB cable (for MSR or keypad/MSR) are optional. See cable configurations below. DVI Cable Configuration with optional Audio Cables Audio DVI VGA Cable Configuration with optional Audio USB Audio DVI USB 4. Use DVI or VGA, not both.
TeamPoS 3000 XL and XL2 Installation 5. Place the LCD face down on a clean dry surface. Remove the back cover by pressing in where indicated by symbol. Note the screws required to attach the LCD are taped to the inside of this cover. Back of LCD Back Cover Mounting Screws Panhead, Phillips M3x0.
TeamPoS 3000 XL and XL2 Installation 6. Attach the cables to the connectors on the LCD. Connector labels are etched into the plastic casing of the LCD monitor. A to B USB for opt. MSR or Keypad MSR Audio DVI LCD Power for opt.
TeamPoS 3000 XL and XL2 7. Installation Attach the stand to the back of the LCD with the screws provided.
TeamPoS 3000 XL and XL2 Installation 8. Replace the back of the monitor. The stand needs to be perpendicular to the monitor to do this. The back of the monitor must be replaced before replacing any of the other cosmetic covers. Replace circular filler, rotating it until it is flush with the stand. 9. With stand facing away from you ease hinge cap into position over the hinge until it snaps in place. Make sure that the tabs on each side ease into the notches. 10.
TeamPoS 3000 XL and XL2 D900000145 Installation Issue 3 5-52
TeamPoS 3000 XL and XL2 5.14.3 Installation Dual Stacked LCD Stand Operator Facing Display Mount Customer Facing Display Mount Hinge Caps Cable Access Cover Lower Hinge Covers Top Hinge Covers 1. Remove only the hinge caps and cable access cover from the stand; leave the top and bottom hinge covers in place.
TeamPoS 3000 XL and XL2 Installation 3. Thread the cables through the stand beginning with the larger cables first. Two video cables must be used; a DVI and a VGA. Two powered USB cables are required, one for each arm of the stand. Audio cable and A-to-B USB cable (for MSR or keypad/MSR) are optional. See cable configurations below. Thread the cables for the operator facing display first followed by the cables for the customer facing display.
TeamPoS 3000 XL and XL2 Installation 6. Place the first LCD face down on a clean dry surface. Remove the back cover by pressing in where indicated by symbol. Note the screws required to attach the LCD are taped to the inside of this cover. Back of LCD Back Cover Mounting Screws Panhead, Phillips M3x0.5 x 8mm Press Here and Lift A to B USB for opt. MSR or Keypad MSR Audio LCD Power for opt. power brick pUSB DVI Touch Panel 1-2 Switch VGA Notches for lower hinge cover 7.
TeamPoS 3000 XL and XL2 Installation 9. Place the second LCD face down on a clean dry surface. Remove the back cover by pressing in where indicated by the symbols. 10. Attach the cables to the connectors on the LCD. Connector labels are etched into the plastic casing of the LCD monitor. 11. Very loosely attach the top two screws to the back of the LCD. It may be necessary to ease the cables back into the stand 12. Place the dual stacked stand upright on a clean flat surface.
TeamPoS 3000 XL and XL2 5.14.4 Installation DVI15 LCD The DV15 LCD comes in two configurations, touch and non touch. Integrated stand and speakers are standard in both configurations. A VGA cable for video is also included. If mounting the LCD on a VESA mounted check stand, the integrated stand must be removed to access the VESA mounting holes. To utilize the integrated speakers, an optional audio cable is required. The non touch version of the DV15 LCD is powered by a remote power supply.
TeamPoS 3000 XL and XL2 Remote Power Supply Installation VGA Audio Separate A-B cable Touch Configuration with A-B USB and Power Brick Unscrew these four screws for VESA mounting D900000145 Issue 3 5-58
TeamPoS 3000 XL and XL2 Installation DV15 ready for VESA mounting D900000145 Issue 3 5-59
TeamPoS 3000 XL and XL2 Installation Connecting/ Forming the Cables (1) Open the Back Cover - Press the side wall of the stand, and then remove the Back Cover. (2) Plug the audio, VGA, power, and USB(DV15-31 Touch Panel Model only) - Connect the cables to the controller as following image.
TeamPoS 3000 XL and XL2 Installation Configuring the screen by OSD (On Screen Display) Menu (1) Buttons on the Front Panel a. OSD Menu - The following figure is the OSD top menu. b. Auto Adjust works properly when the screen shows color image entirely.
TeamPoS 3000 XL and XL2 c. (2) Installation function doesn’t does not work properly, because it uses the signal at the edges of the screen. In case when adjusted improperly, adjust the Clock, H.Position, V.Position, or Phase from LCD Adjustment Menu in the OSD menu manually. When Configuring the OSD menu, the display has to be powered on and be input valid signal, with showing Green. Usages Basic Usage a. b. c. d.
TeamPoS 3000 XL and XL2 (3) D900000145 Installation OSD Menu Structure - The following table shows the menu structure of the OSD menu.
TeamPoS 3000 XL and XL2 Installation 5.15. Installing the MSR or Keypad/MSR The following instructions show the Keypad/MSR being installed on a D22 LCD, but the process is the same for both the D22 and the D25 LCD. Installation procedures for the Keypad/MSR and MSR are identical. They both use the same connector located in the back of the LCD. Screws to attach the Keypad/MSR or MSR to the LCD are inside the LCD. 1. Place the LCD face down on a clean dry surface with the left side of the LCD facing you.
TeamPoS 3000 XL and XL2 Installation 4. With the Keypad/MSR facing down, remove the back cover by pushing in on the latches at the bottom and long edge then lift off the back cover. (The MSR has one latch.) Mounting Edge Latch Bottom Edge Latches 5. With Keypad/MSR face down, slide it into the side of the LCD so that the guide pins slide into the slots. Make sure that the connector cable is not pinched between the Keypad/MSR and the LCD. Fasten with screws. Guide Pins in Slot Anchoring Screws M3x0.
TeamPoS 3000 XL and XL2 Installation 6. Insert connector cable into the connector in the Keypad/MSR. The cable only fits one way and will snap into place. 7. Reattach rear cover of keypad/MSR. Align the top and outer edges first then ease the tabs at the lower edge inside the shell until they snap into the notches. 8. For keypad/MSR installation only, snap the keycaps onto the keys. Keycaps installed 9. Be sure the A-B USB cable is connected to the back of the LCD to power the keypad/MSR.
TeamPoS 3000 XL and XL2 Installation 5.16. Installing the VF60 in Stacked Stand Parts required for assembly of the VF60 customer display in the stacked stand: • VF60 display (2x20) • LCD stacked stand • Adjustable pole • Cosmetic collar • Tilter unit • Powered USB cable (pUSB) VF 60 Display Tilter Unit LCD Stacked Stand Powered USB Cable Cosmetic Collar Adjustable Pole 1. Place the above parts on a clean dry surface.
TeamPoS 3000 XL and XL2 Installation 4. Remove the cosmetic back panel of the VF60 display. 5. Connect the white USB connector (fits only one way) and attach the ground to the back of the display with the screw provided. 6. Reattach the cosmetic back panel of the VF60 display. Flatten the cable so that the black tape on the cable is inside the VF60.
TeamPoS 3000 XL and XL2 Installation 7. Fit the hooks of the tileter mechanism into the openings in the back of the display. Align so the tilter lock fits into the notch in the back of the display and tighten the screw until it feels snug. Use screw to secure display Tilter Hooks Tilter Unit Tilter Lock fits in notch Tilter Hooks go here 8. Slip the tilter mechanism into the adjustable pole until it snaps.
TeamPoS 3000 XL and XL2 Installation 9. Adjust the pole to the desired height and tighten locking collar in a clockwise direction. To adjust the height of the pole, turn the locking collar in a counter clockwise direction to loosen, adjust the length of the pole and tighten the locking collar again. 10. Pop the circular filler out of the LCD stand and discard. Removal of round cosmetic cover reveals screw holes for VF60 11.
TeamPoS 3000 XL and XL2 Installation 12. Fit the collar into place. 13. Install on TeamPoS 3000 controller (See section 5.13).
TeamPoS 3000 XL and XL2 Installation 5.17. Stacking the LCD Monitor The LCD stacked monitor stand has notches in the bottom that fit over the LCD brackets attached to the top of the controller. There are also latches in the bottom of the stand that provide additional security for the stacked stand. These are held in place with locking screws. Latches Stacking Notches onto Brackets 1. Remove the cosmetic cover on the front of the stand with a small flathead screwdriver.
TeamPoS 3000 XL and XL2 Installation 2. Slide display into place by setting it so that the front edge of the LCD stand extends approximately ½” over the lip in the center of the chassis with the right side aligned with the right edge of the chassis. The brackets should align with the openings in the bottom of the LCD stand. Push the stand back until the front edge of the LCD stand aligns with the edge of the lip. 3.
TeamPoS 3000 XL and XL2 Installation 4. Put cosmetic face plate over the opening in the stand . 5. When removing the stand for maintenance, the screws holding the latches need to be loosened and the latches pulled forward.
TeamPoS 3000 XL and XL2 Installation 5.18. Installing the Central Filler and Keyboard 5.18.1 Installing the Keyboard 1. Insert the keyboard cable into the USB connector on the bottom of the keyboard. Run the cable through the strain relief clip, and then out the back of the keyboard through the groove.
TeamPoS 3000 XL and XL2 Installation 2. Place the 133UQ or 133AU keyboard on the ledge for the keyboard, Stacked LCD Back of 133UQ Keyboard Filler Bracket Keyboard Cable 3. Run keyboard cable under the Central Filler. The keyboard cable should be positioned behind the Central Filler bracket as shown. Do not seat the keyboard on the bracket until the LCD, filler(s) and LCD are installed.
TeamPoS 3000 XL and XL2 Installation 5.18.2 Installing the Central Filler The Central Filler is used to occupy the free space on a standard control unit with a stacked LCD (either D22 or D25) and a model DT50III printer. The cable for the keyboard is threaded through the underside of the central filler and therefore the keyboard is installed at the same time as the Central Filler. 1.
TeamPoS 3000 XL and XL2 Installation 5.19. Installing the Printer I/O Board (DT50 Series only). The DT 50 Series printer comes without the I/O board installed. The I/O Board is ordered separately and either installed at the Foothill Ranch facility or in the field. 1. Turn printer upside down on a clean dry surface. 2. Remove blanking plate for I/O port if necessary. 3. Remove cosmetic back panel if it interferes with installation.
TeamPoS 3000 XL and XL2 Installation 4. Insert the I/O board (it only fits one way) and attach with screws. 5.
TeamPoS 3000 XL and XL2 Installation 5.20. Stacking the Printers Both the DT50 Series and the CT-10 printers stack on the TeamPoS 3000 controller and are restrained from shifting by brackets attached to the controller. A filler is used to occupy the free space on a standard control unit with a stacked LCD (either D22 or D25) and a DT50 Series printer.
TeamPoS 3000 XL and XL2 Installation 2. Place the printer approximately ½” in front of the keyboard lip with the left side aligned with the left side of the controller chassis. Push toward the rear to lock. The DT50 Series printer should fit snugly against the Central Filler and align with the outside edge of the controller. 3. When LCD, filler and printer have been stacked, seat keyboard so that bracket resists shifting.
TeamPoS 3000 XL and XL2 5.20.2. Installation Stacking the CT10 Printer Bottom of CT10 Printer CT10 Printer Bracket Note lip & tabs CT10 Printer Bracket Tabs fit in these slots. Front Filler Bracket Central Filler Bracket Side Filler Bracket (Identical to Central Filler Bracket) Rear of CT10 Printer fits against rear lip. 1. Install Central Filler (See Section 5.17.2) 2.
TeamPoS 3000 XL and XL2 Installation 4. Slide Front Filler from back to front until it catches the bracket. If the front filler is installed properly, the front edge will align with the lip of the chassis. If there is an overhang, turn the filler around and install from the other side. 5. Set the CT10 Printer in place.
TeamPoS 3000 XL and XL2 General Operations Chapter 6 - General Operations Note: The procedures in this chapter are intended for store personnel. The procedures in succeeding chapters are for authorized service personnel only. 6.1 System Operations This section contains general and periodic care and maintenance, and power ON and OFF procedures for the TeamPoS terminals. 6.1.1 General Care and Maintenance General cleaning of the terminal, peripherals, and MSR is required on a regular basis.
TeamPoS 3000 XL and XL2 General Operations 5. If the keyboard or LCD has the MSR option installed, pass a magnetic stripe reader cleaner through the magnetic stripe reader to remove dust particles from the reader. The cleaner is a card covered with cloth on one side. Pass the card through the reader with the cloth side facing the MSR head. An embossed arrow on the keyboard shows where the MSR head is located. 6. Never remove covers from the control unit and peripherals while power is connected. 7.
TeamPoS 3000 XL and XL2 General Operations 6.1.3 Powering ON 1. Make sure all peripherals are securely connected to the control unit. 2. Make sure the power cord is plugged into the power source. 3. Lift the plastic switch cover at the front of the control unit. 4. Press the ON switch. 5. Confirm the power/battery status LED is ON and not blinking, indicating the successful completion of power-up diagnostics.
TeamPoS 3000 XL and XL2 General Operations 6.1.4 Powering OFF Note: Some peripherals, such as scanners and scales, may be separately powered on. 1. Lift the plastic switch cover. 2. Press the ON/OFF switch. Note: Depending on BIOS setup, a momentary depression of the switch may signal the application to shut the unit down, which could take a few minutes.
TeamPoS 3000 XL and XL2 Maintenance Chapter 7 - Maintenance Caution: Confirm that the external power source is 100-240 VAC before starting the operation. To prevent electrical shock, confirm that the AC cable is removed from the AC outlet anytime the covers are removed. Be sure to observe all ESD precautions and power OFF procedures. 7.1 Periodic Maintenance Only trained personnel must perform the following: Vacuum all ventilation passageways on the control unit and peripherals.
TeamPoS 3000 XL and XL2 Maintenance 7.1.1.1 Powering On 1. Make sure all peripherals are securely connected to the control unit. 2. Make sure the power cord is plugged into the power source. 3. Lift the plastic switch cover at the front of the control unit. 4. Press the ON switch. 5. Confirm the power/battery status LED is lit solid, indicating the successful completion of power-up diagnostics. Note: Some peripherals, such as scanners and scales, may be separately powered.
TeamPoS 3000 XL and XL2 Maintenance 7.1.1.2 Powering OFF 1. Lift the plastic switch cover. 2. Press the ON/OFF switch. Note: For proper shutdown procedures, see the application software documentation.
TeamPoS 3000 XL and XL2 7.2 Maintenance Replacing the Motherboard Caution: Be sure to observe all ESD precautions and power off procedures. Before installing a new motherboard, ensure that the replacement motherboard jumpers have been set correctly. (See Section 7.3.1 Motherboard Settings and Section 7.3.2, Picture of Motherboard) 1. Remove the back panel (See Section 5.1.2). 2. Disconnect the power cable from the controller. 3. Remove the front panel (See Section 5.1.1).
TeamPoS 3000 XL and XL2 Maintenance 5. Remove hard disk from unit by pressing down on the metal latch (CH1 or CH2) below the hard drive and then pulling on the clear plastic tab attached to it. When the drive is new, the fit may be snug and require pulling firmly. 6. Pull on the white release lever below the motherboard assembly to unseat the board.
TeamPoS 3000 XL and XL2 Maintenance 7. Pull the entire assembly out of the controller. Unscrew motherboard from chassis (2 screws) and disconnect the operating panel cable from the motherboard. 2 screws Disconnect operator cable Note: Depending on your maintenance procedures, it may be necessary to remove the CPU, heat sink, memory, CD drive and/or mini-PCI card from the old motherboard and reinstall on the new motherboard.
TeamPoS 3000 XL and XL2 Maintenance 11. Push in slowly until motherboard assembly engages the lever. 12. Use the lever to fully seat the motherboard assembly. 13. Reinstall hard disk drives. Be sure to keep them in the same bay from which they were removed. 14. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 15. Reinstall the back panel (See Section 5.1.2). 16.
TeamPoS 3000 XL and XL2 Maintenance J8 7.2.
TeamPoS 3000 XL and XL2 Maintenance 7.2.2 XL Motherboard Settings Switch and jumper settings on the TP3000 XL motherboard Setting Pin# Function JP1 JP5 J13 CLR_CMOS LCD_SW SATA1 SATA2 D900000145 Video source selection of 1st display 1-2 – XL – DVI Interface 2-3 – XT – Kiosk LVDS Interface VCCA voltage selection 1-2 – only - VCCA is 1.8V for PentiumM and CeleronM 2-3 – Do not use. VCCA is 1.5V for future use.
TeamPoS 3000 XL and XL2 Maintenance 7.2.3 Picture of XL Motherboard TP3000 Motherboard SATA2_SW 1 2 3 4 Panel ON OFF ON OFF J4 (for M/M J11 (fr KIOSK) ON OFF st ON OFF Other settings JP1 Video Source Selection 1Disp 1-2 DVI Interface (for M/M) 2-3 LVSD Interface (for KIOSK) Prohibited JP5 VCCA Voltage Selection 1-2 VCCA = 1.8V 400MHz FSB 2-3 VCCA = 1.
TeamPoS 3000 XL and XL2 Maintenance 7.2.
TeamPoS 3000 XL and XL2 Maintenance 7.2.
TeamPoS 3000 XL and XL2 Maintenance 7.2.6 Photo of XL2 Motherboard JP1 LVDS J10 J13 +5v STBY LED CMOS SW1 CPU Slot D900000145 Mini PCI slot for wireless Issue 3 Lithium Battery DDR2 SO DIMM Slots.
TeamPoS 3000 XL and XL2 7.3 Maintenance Replacing the CPU and Heat Sink Caution: Be sure to observe all ESD precautions and power off procedures. The heat sink and CPU are installed on the front of the motherboard (viewed from the front of the unit) just to the right of the memory. Both parts come in the same kit. 1. Remove the back panel (See section 5.1.2). 2. Disconnect the power cable from the controller. 3. Remove the front panel (See Section 5.1.1). The yellow LED should be off (See Section 1.2).
TeamPoS 3000 XL and XL2 Maintenance 6. Open the CPU lock by turning ¼ turn counterclockwise. Lock and Unlocked icons are imprinted in the CPU mount as a reminder. Remove the CPU chip. Align arrows here White arrow on socket CPU Lock: Unlock–1/4 turn counter-clockwise Lock–1/4 turn clockwise 7. Place the new CPU on the CPU socket aligning the gold arrow on the corner of the chip with the white arrow etched on the corner of the socket. 8.
TeamPoS 3000 XL and XL2 7.4 Maintenance Replacing the Hard Disk Drives Caution: Be sure to observe all ESD precautions and power off procedures. 1. Remove the front panel (See Section 5.1.1). 2. Remove existing hard drive from motherboard by pressing down on the metal tab (below the hard drive bracket near the left side) and pulling on the transparent pull tab. 3. If the new drive does not come with the bracket, remove the 4 screws for disk drive and then install the new drive. 4.
TeamPoS 3000 XL and XL2 Maintenance 5. Press firmly to make the connection. 6. Reinstall the front panel (See Section 5.1.1). 7. If this is an upgrade, install the upgrade label that comes with the upgrade kit to the side of the unit near the serial number. (See Section 7.2). 7.5 Adding or Replacing Memory Caution: Be sure to observe all ESD precautions and power off procedures. 7.5.
TeamPoS 3000 XL and XL2 Maintenance 5. Remove memory by pressing down on the white locking levers at the side of each socket. 6. Insert memory (or additional memory) into an empty socket. (There is only one way the memory stick will fit.) 7. Check to make sure that both levers for the socket are locked into place. 8. If this is an upgrade, install the upgrade label that comes with the upgrade kit to the side of the unit near the serial number. (See Section 7.2).
TeamPoS 3000 XL and XL2 Maintenance 7.5.2 Adding or Replacing XL2 Motherboard Memory Caution: Be sure to observe all ESD precautions and power off procedures. The TeamPoS 3000 XL2 Motherboard has two memory sockets or slots and can use 512MB, 1GB or 2GB SO-DIMM memory in different combinations. 1. Remove the rear panel, (See Section 5.1.2). 2. Disconnect the power cable from the controller. 3. Remove the front panel (See Section 5.1.1). The yellow LED should be off (See Section 1.2). 4.
TeamPoS 3000 XL and XL2 Maintenance 5. Remove old memory by pulling outward on the small metal latches at the side of the stick as shown in the photo below. The memory stick will pop up and can be removed. 6. Insert upgraded memory (or additional memory) into the bottom socket first. (There is only one way the memory stick will fit.) Angle the stick approximately 30° pressing to the left to make sure the stick is properly seated.
TeamPoS 3000 XL and XL2 Maintenance 8. If two memory sticks are being replaced, insert the 2nd stick in the top slot following the same procedure as for the first. XL2 Motherboard w/o memory sticks XL2 Motherboard w/1 memory stick in place XL2 Motherboard w/one memory stick completely installed with the 2nd stick ready to snap into place. 9. Reinstall the motherboard (See Section 5.2). 10. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 11.
TeamPoS 3000 XL and XL2 Maintenance 12. If this is an upgrade, install the upgrade label that comes with the upgrade kit on the side of the unit near the serial number. 7.6 Replacing the CD/DVD Drive Caution: Be sure to observe all ESD precautions and power off procedures. The CD/DVD drive rides on top of the motherboard assembly and requires a narrow Phillipshead screwdriver to install. The CD/DVD drive kit comes with the white bezel installed on the DVD.
TeamPoS 3000 XL and XL2 Maintenance 6. Remove the metal mount with the old CD/DVD drive attached by unscrewing the 2 screws holding it in place. Retain the screws. Mounting Screws 7. The replacement CD/DVD drive comes already mounted onto a bracket. Align the slots in the mounting bracket so that they pass over the hook tabs on the chassis. Slide the CD/DVD drive forward so that it fits into the opening in the chassis and that the holes in the bracket are aligned with the holes in the same chassis.
TeamPoS 3000 XL and XL2 Maintenance 8. The power cable and ribbon cable come attached to the back of the CD/DVD drive. Attach the other end of the white power cable to the motherboard as shown in the photo. White Power Connector Ribbon Cable Goes Here 9. Attach the ribbon cable to the motherboard. The white power cable needs to loop around the ribbon cable as shown in the photo below. Ribbon cable is “Z” folded to fit. White power cable loops around ribbon cable 10.
TeamPoS 3000 XL and XL2 Maintenance 12. Reinstall the back panel (See Section 5.1.2). 13. If this is an upgrade, install the upgrade label that comes with the upgrade kit to the side of the unit near the serial number. (See Section 7.2). 7.7 Replacing Battery Backup Caution: Be sure to observe all ESD precautions and power off procedures. The partial backup battery is located on the front of the TeamPoS 3000XL on the left. 1. Remove the rear panel (See Section 5.1.2). 2.
TeamPoS 3000 XL and XL2 Maintenance 5. Disconnect the white power cable for the battery and remove the old battery. White Power Cable . 6. Insert the new battery and connect the white connector attached to the battery to the white power cable in the controller. Tuck the cables out of the way - on top of the battery.
TeamPoS 3000 XL and XL2 Maintenance 7. Attach the protective front cover with retained screws. 8. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 9. Reinstall the back panel (See Section 5.1.2). 10. If this is an upgrade, install the upgrade label that comes with the upgrade kit to the side of the unit near the serial number. (See Section 7.2). 7.8 Removing the backplane assembly Caution: Be sure to observe all ESD precautions and power off procedures.
TeamPoS 3000 XL and XL2 Maintenance 6. Slide the locking bar to the left and lift it out. The entire backplane assembly and power supply will slide out. 7. The backplane assembly contains the power supply and I/O boards. 8. Reinstall the back plane assembly and lock into place before reseating the motherboard. 9. Reinstall the motherboard (See Section 5.2). 10. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 11. Reinstall the back panel (See Section 5.1.2).
TeamPoS 3000 XL and XL2 7.9 Maintenance Replacing I/O boards Caution: Be sure to observe all ESD precautions and power off procedures. The following I/O board options are available on the TeamPoS 3000 XL and XL2: No I/O board. Powered USB (One board with 3 powered USB ports). Combo Board (One board with 6 powered USB ports, the Yosemite motherboard has only 5 powered USB ports, 1 RS 232 male and 1 15-pin).
TeamPoS 3000 XL and XL2 Maintenance I/O boards are connected to the backplane assembly. Refer to the instructions which follow to identify which connectors support which I/O board. PCI Connector Power Supply Connectors J12 J10 J11 J13 7.9.1 No I/O Board Backplane assembly will have two filler plates, a long one and a short one. 7.9.
TeamPoS 3000 XL and XL2 Maintenance Caution: Ports designated as Port C on the backplane (24V PUSB) and Port 3 on the Combo board (24V RS232) do not meet UL limited power source (LPS) requirements. These ports are limited to only allowing 24V Retail POS RS232 or powered USB peripherals that do not exceed a rated current of 4 Amps. Peripherals intended to be connected via - Jacketed Cable for external use rated 30 V, max 3.
TeamPoS 3000 XL and XL2 Maintenance 7. Remove 2 mounting screws holding the upper filler plate. Retain screws and retainer clip. 8. Connect the USB board into connector J11. The connector is labeled; it is the second white connector from the left when looking at the backplane assembly from the rear. 9. Slide the USB board into the slots and attach it with the two screws.
TeamPoS 3000 XL and XL2 Maintenance 10. Replace the locking bracket with the plug. 11. Reinstall the back plane assembly (See Section 7.8). 12. Reinstall the motherboard (See Section 7.2). 13. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 14. Reinstall the back panel (See Section 5.1.2).
TeamPoS 3000 XL and XL2 Maintenance 7.9.2.1 USB Board Jumper Settings JP3 JP4 JP5 JP3, 4 & 5 Power Source 1-2 +5V 2-3 +5VSB (Standby power always on. Powered Retail USB connector (12VDC) Pin # 1 2 3 4 5 6 7 8 DC-Out Mode 5VDC USB Power Data Std.
TeamPoS 3000 XL and XL2 Maintenance 7.9.3 Combo Board Combo cards provide support for both USB and legacy devices. The Combo card can be used by itself or with the COM card in the XL model only. It contains six +12V powered USB ports, a DB9 - RS232 port (COM 4), and a DB15 connector for a +24V powered printer (COM 3). Caution: Be sure to observe all ESD precautions and power off procedures. The first diagram below shows a XL Motherboard with the Combo Board and a COM Board installed beneath it.
TeamPoS 3000 XL and XL2 Maintenance This second diagram shows a Backplane Assembly with the Combo Board and a blanking plate installed beneath it. XL2 Motherboard DOES NOT SUPPORT the COM Board but DOES SUPPORT a single USB Board, or a single combo board. Caution: Ports designated as Port C on the backplane (24V PUSB) and Port 3 on the Combo board (24V RS232) do not meet UL limited power source (LPS) requirements.
TeamPoS 3000 XL and XL2 Maintenance 7.9.3.1 Combo Board Installation 1. Remove the rear panel (See Section 5.1.2). 2. Disconnect the power cable from the back of the controller. 3. Remove the front panel (See Section 5.1.1). The yellow LED should be off (See Section 1.2). 4. Unseat the motherboard (See Section 5.2). 5. Remove the backplane assembly (See Section 7.8). 6.
TeamPoS 3000 XL and XL2 Maintenance 8. Flip the Combo board and attach it to the top opening of the chassis by sliding it down into position. Secure board with the 2 mounting screws. Reattach the retainer clip and the black pin. 9. Reinstall the backplane assembly (See Section 7.8). 10. Reinstall the motherboard (See Section 7.2). 11. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 12. Reinstall the back panel (See Section 5.1.2).
TeamPoS 3000 XL and XL2 Maintenance 7.9.3.2 Combo Board Diagram COM3 COM4 2 1 PW4 10 9 COM IN PRT1-7 3 1 The following illustration shows the TeamPoS 3000 XL and XL2 Combo Board and the coinciding jumper configurations.
TeamPoS 3000 XL and XL2 Maintenance 7.9.3.3 Combo Board Jumper Settings The jumper block with 7 connectors (PRT1-7) and the right most of the two jumper blocks (PW4) define the printer type to be used on COM3. The default for this jumper block is the Fujitsu DT50 and CT10 printers. The default mode is with all 7 jumpers toward the wire harness. Also with having the 7 jumpers towards the wire harness connectors they will support ESC POS printers. The jumper settings are shown below.
TeamPoS 3000 XL and XL2 Maintenance 7.9.3.
TeamPoS 3000 XL and XL2 Maintenance 7.9.3.5 Combo Board COM 4 Port Connector Signals Connector type: Male DB9, (RS-232 port) Pin COM 4 Pinouts Number Default Bold 1 Data Carrier Detect (DCD) = 7-8 NC = 9-10 2 RX 3 TX 4 DTR 5 Ground 6 DSR 7 RTS 8 CTS 9 RI= 1-2 +5V= 3-4 *PIN 9 is determined by the jumpers set on PW4.
TeamPoS 3000 XL and XL2 Maintenance 7.9.3.
TeamPoS 3000 XL and XL2 Maintenance 7.9.4 Combo Board with COM Board (XL Motherboard only) 1. Remove the rear panel (See Section 5.1.2). 2. Disconnect the power cord from the back of the controller. 3. Remove the front Panel (See Section 5.1.1), and the yellow LED light will be off (See Section 1.2). 4. Unseat the motherboard. 5. Remove the backplane assembly (See Section 7.8). 6.
TeamPoS 3000 XL and XL2 Maintenance 8. Invert Combo board (ports face away from the backplane). Connect the three port cables to the following ports on the backplane: J10, J11, and J13. The connectors are labeled. c 9. Connect the narrow ribbon cable to port J12 on the backplane and to Combo card. 10.
TeamPoS 3000 XL and XL2 Maintenance 11. Attach the COM board to the bottom opening in the backplane assembly by sliding downward into the chassis and secure with the 2 mounting screws.
TeamPoS 3000 XL and XL2 Maintenance 12. Flip combo board and attach the combo board to the top opening of the chassis of the backplane assembly by sliding it down to position. Secure board with the 2 mounting screws.
TeamPoS 3000 XL and XL2 Maintenance 13. Reattach the retainer clip and the black pin. 14. Insert the backplane assembly into the chassis making sure to align the edges of the backplane assembly with the slots in the chassis. Push in firmly until notches in chassis for locking bar show. 15. Replace the locking bar before reseating the motherboard. 16. Reinstall the motherboard (See Section 5.2). 17. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 18.
TeamPoS 3000 XL and XL2 Maintenance 7.9.4.
TeamPoS 3000 XL and XL2 Maintenance 7.9.4.2 COM Board Jumpers PW2 COM6 1-2 RI 3-4 +5VSB 5-6 Do not use 7-8 DCD 9-10 NC PW1 COM5 1-2 RI 3-4 +5VSB 5-6 Do not use 7-8 DCD 9-10 NC Caution: Only one position of the first two options must be selected (RI, or +5VSB) Pins 2, 4, and 6 of PW1 / PW2 are tied together and only one source must be used.
TeamPoS 3000 XL and XL2 Maintenance 7.10 Replacing PCI Add-In Card(s) Caution: Be sure to observe all ESD precautions and power off procedures. Viewing the back plane assembly from the rear, there is a vertical slot on the left side for the ½ height PCI card. The TP3K XL does not support full size PCI cards. The connector for the PCI is located directly below this slot. 1. Remove the back panel (See Section 5.1.2). 2. Disconnect power cable from the controller. 3. Remove the front panel (See Section 5.
TeamPoS 3000 XL and XL2 Maintenance 7. Insert the new PCI card into the slot and seat firmly. 8. Secure PCI card with the screw that was used for the old PCI card. 9. Reinstall the backplane assembly and reseat the motherboard. 10. Reinstall the motherboard (See Section 5.2). 11. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 12. Reinstall the back panel (See Section 5.1.2).
TeamPoS 3000 XL and XL2 Maintenance 7.11 Replacing the Power Supply 1. Remove the back panel (See Section 5.1.2). 2. Disconnect the power cable from the controller. 3. Remove the front panel (See Section 5.1.1). The yellow LED light should be off (See Section 1.2). 4. Unseat the motherboard. 5. Remove the backplane assembly (See Section 7.8). 6. Unseat any installed I/O boards.
TeamPoS 3000 XL and XL2 Maintenance 8. Remove the three connectors for the power supply. Power Supply Connector #1 Power Supply Connector #2 Power Supply Connector #3 9. Install the new power supply using the three retained screws. 10. Connect the power supply connectors (they are keyed so that they cannot be incorrectly connected). Reseat the I/O Boards and the reinstall the backplane assembly (See Section 7.8). 11. Reinstall the motherboard (See Section 5.2). 12.
TeamPoS 3000 XL and XL2 Maintenance 7.12 Replacing the Power Supply Fan 1. Remove the back panel (See Section 5.1.2). 2. Disconnect the power cable from the controller. 3. Remove the front panel (See Section 5.1.1). The yellow LED light should be off (See Section 1.2). 4. Unseat the motherboard. 5. Remove the backplane assembly (See Section 7.8). 6. The power supply fan can be replaced without removing the power supply (although there is more room to maneuver with the power supply removed). 7.
TeamPoS 3000 XL and XL2 Maintenance 9. Install the new power supply fan by first connecting the cable and then mounting the fan to the power supply using the screws removed from the old fan. Power Supply Fan Connector 10. Reinstall the backplane assembly (See Section 7.8). 11. Reinstall the motherboard (See Section 5.2). 12. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 13. Reinstall the back panel (See Section 5.1.2).
TeamPoS 3000 XL and XL2 Maintenance 7.13 Replacing the Backplane Caution: Be sure to observe all ESD precautions and power off procedures. The backplane assembly contains the power supply and I/O boards. The backplane PCB is spared as an individual board and requires removal of the power supply and I/O boards before removing the screws attaching the PCB to the assembly.
TeamPoS 3000 XL and XL2 Maintenance 7. Slide the locking bar to the left and lift it out. The entire backplane and power supply will slide out. 8. Remove the power supply (See Section 7.11). 9. Remove the PCI card if needed (See Section 7.10). 10. Remove the I/O board(s) (See Section 7.9).
TeamPoS 3000 XL and XL2 Maintenance 11. Remove the 8 hex standoffs of the COM ports. (Retain standoffs.) Hex Standoffs 12. Remove the 6 screws attaching the backplane (retain screws) and remove the PCB from the chassis.
TeamPoS 3000 XL and XL2 Maintenance 13. Insert new backplane PCB into the chassis fitting the com ports into the openings. Attach with the 6 screws. 14. Attach the Hex Standoffs. 15. Reattach all I/O boards (Section 7.9), PCI card (Section 7.10), and the power supply (Section 7.11). 16. Reinstall backplane assembly into the chassis. 17. Reinstall the motherboard (See Section 5.2). 18. Reinstall the front panel and reconnect the power cable (See Section 5.1.1). 19. Reinstall the back panel (See Section 5.
TeamPoS 3000 XL and XL2 Maintenance 7.13.
TeamPoS 3000 XL and XL2 Maintenance 7.13.2 TeamPoS 3000 Pin Assignments - Backplane Cash Drawer 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 COM1 & 2 +24V Return Dwr1 Status Dwr1 Kick Gnd – dual CD Gnd Gnd – Dual CD Drw2 - Kick Drw2 - Status NC USB +24V Red powered USB connector 5V USB Pwr Data Data + Gnd +24V Return +24V Pwr +24V Pwr +24V Return Other connectors are industry standard and need not be detailed in this document 7.13.
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TeamPos 3000 XL and XL2 Troubleshooting Chapter 8 - Troubleshooting 8.1 Power cannot be turned on or the unit powers off after a few minutes. The power LED next to the power switch does not light up. NOTE: Assume Windows operating system and OPOS/JavaPOS No 1 2 3 4 5 Check item Is the power cable connected? Judgment Y N Y N Is there power to the AC outlet? (Test with device known to work.
TeamPos 3000 XL and XL2 8.2 No Troubleshooting System will not boot up (The system fails to start up even though the power is turned on) Check item Is data displayed on the monitor during Power On Self Test (POST)? Judgment Y N Action Go to No. 2., or go to LCD troubleshooting section if display goes blank after POST. Go to LCD troubleshooting section if no display. See the POST message & act accordingly. Go to No.3. Go to No. 7. Go to No. 4. End. Go to No. 5. End. Go to No. 6. End. Go to No. 13.
TeamPos 3000 XL and XL2 8.3 No Troubleshooting Display/LCD shows correctly during Power On Self Test (POST), but fails when the Operating System (OS) starts Check item Judgment Y 1 Does the display show properly if terminal is booted up in “Safe Mode” (F8 pressed during POST) (Windows Only) N 2 3 Does the display go blank at different times when the OS is running? Y N Y Does the display work properly if terminal is booted up from another device? (ex.
TeamPos 3000 XL and XL2 8.4 Display/LCD is blank at all times No Check item 1 Is there power to the terminal and other peripherals? 2 3 4 5 6 7 8 9 Troubleshooting Are the display cables connected securely at both ends? Is display correct after adjusting brightness/contrast on the LCD? Is the display getting power? (Note: the D22 and D25 have a green LED on the front of the panel that will be lit if either the power or signal is supplied to the LCD.
TeamPos 3000 XL and XL2 8.
TeamPos 3000 XL and XL2 8.6 No 1 Troubleshooting Impossible to input data from keyboard and/or abnormal input Check item Is the cable connected correctly? Is the keyboard set correctly? If the keyboard is a 133UQ keyboard the mode must be set to USB only or PS2 only depending upon the configuration.
TeamPos 3000 XL and XL2 8.7 No 1 Troubleshooting Keyboard MSR reading error Check item Is the keyboard cable connected correctly? Judgment Y N Y Action Go to No.2. Connect the cable correctly. Go to No.3. N 2 Does the magnetic card meet ISO standards? 3 Was the card swiped in the correct direction? Y N Try a known good card and go to No. 3 if good card still fails. Go to No.4. Change the position.
TeamPos 3000 XL and XL2 8.8 No 1 2 3 4 5 6 Cash Drawer Operation errors Check item Is the cash drawer cable connected correctly? Can the cash drawer be activated by WINCLD diagnostics? Can the cash drawer be activated after replacing the drawer cable? Can the cash drawer be activated after replacing the drawer? Can the cash drawer be activated after replacing the backplane assembly? Can the cash drawer be activated after replacing the motherboard? 8.
TeamPos 3000 XL and XL2 8.10 No 1 2 2 8.
TeamPos 3000 XL and XL2 8.12 Operation errors of other peripheral devices No Check item 1 Is the cable connected correctly? 2 3 4 5 Troubleshooting Does WINCLD operate properly with this peripheral? Can the system be activated after replacing the associated I/O board? Can the system be activated after replacing the motherboard? Can the system be activated after replacing the power supply? Judgment Y N Y N Y N Y N Y N Action Go to No. 2. Connect the cable correctly. Check the program. Go to No. 3.
TeamPos 3000 XL and XL2 Chapter 9. BIOS XL Motherboard BIOS Setup Procedures – Aurora Motherboard If a motherboard is replaced in the field, it may be necessary to change the date and time and setup the BIOS for the customer’s configuration. The following information shows the default screens from the factory. 9.1 Opening CMOS Setup Screen Turn ON power and press the “F2” key while the terminal goes through the power on self test. (POST). 9.1.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.2 Main Menu – Motherboard Note: An arrow [] indicates additional screens. Use [Enter] to advance to the next screen. Text shown in blue is dynamic, meaning it both changes as the unit operates, or it is set for automatic mode and is not selectable in that mode. Instructions or information on how to change settings appears in the right column under “Item Help.” Information appropriate to the item selected appears under “Menu Level.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.3 Standard CMOS Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Standard CMOS Features Date (mm:dd:yy) Fri. Feb 10 2006 Item Help Time (hh:mm:ss) 8 : 51 : 38 Drive A [None] Menu Level Video [EGA/VGA] Halt On [All , But Keyboard] Information or instructions Base Memory 640K will appear here for each Extended Memory 220352K selection.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.5 CPU Feature Setup - Motherboard Factory Default Settings Manufacturer CPU Type Frequency FSB Speed Phoenix – AwardBIOS CMOS Setup Utility CPU Feature Intel Item Help Celeron M Mobile CPU 1300 MHz Menu Level 400 MHz Information or instructions will appear here for each selection.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.6 Hard Disk Boot Priority - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Hard Disk Boot Priority Item Help 1. SCSI-0 : FT 579 D1 2.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.7 Advance Chipset Features Setup- Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Advanced Chipset Features x x x x DRAM Timing Selectable CAS Latency Time Active to Precharge Delay DRAM RAS# to CAS# Delay DRAM RAS# Precharge DRAM Data Integrity Mode MGM Core Frequency System BIOS Cacheable Video BIOS Cacheable Memory Hole At 15M-16M AGP Aperture Size (MB) [By SPD] 2.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.8 Integrated Peripherals Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Integrated Peripherals USB Configuration OnChip IDE Device Onboard Device Super10 Device [Press Enter] [Press Enter] [Press Enter] [Press Enter] Item Help Menu Level Information or instructions will appear here for each selection.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.9 USB Configuration Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility USB Configuration Item Help NEC USB Configuration: None ICH4 USB Configuration: USB Beep Message Emulation Type Device List Ex: Menu Level [Disabled] [Auto] : Move Enter : Select F5: Previous Values Information or instructions will appear here for each selection.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.11 Onboard Device Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Onboard Device USB Controller USB 2.0 Controller Legacy USB Support AC97 Audio Init Display First Onboard LAN Controller SATA RAID Controller NEC USB Controller OXFord Com Controller ICH4 Dev31 Func1. IDE ICH4 Dev31 Func3. SMBUS ICH4 Dev29 Func1. USB#1 ICH4 Dev29 Func2. USB#2 ICH4 Dev29 Func3.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.12 SuperIO Device Setup - Motherboard Factory Default Settings Onboard FDC Controller Onboard Serial Port 1 Onboard Serial Port 2 Onboard Serial Port 3 Serial Port 3 Use IRQ Onboard Serial Port 4 Serial Port 4 Use IRQ Phoenix – AwardBIOS CMOS Setup Utility SuperIO Device [Disabled] Item Help [3F8/IRQ4] [2F8/IRQ3] Menu Level [3E8] [IRQ5] Information or instructions [2E8] will appear here for each [IRQ7] selection.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.17 Event Log Setup - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility Event Log DMI Event Log Clear All DMI Event Log View DMI Event Log Mark DMI Events as Read [Enabled] [Yes] [Enter] [Enter] Total Size Free Size Event Log Validity Menu Level Information or instructions will appear here for each selection.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.19 System Information - Motherboard Factory Default Settings Phoenix – AwardBIOS CMOS Setup Utility System Information Bios Version Product Name Build Date BIOS ID Processor Type Processor Speed Processor Count Memory DIMM 1 Memory DIMM 2 MAC Address : Move Enter : Select F5: Previous Values 6.00 PG Aurora 2008/08/12 P17 Celeron-M Mobile CPU 1300 MHz 1 Item Help Menu Level Information or instructions will appear here for each selection.
TeamPos 3000 XL and XL2 BIOS XL Motherboard 9.1.
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TeamPoS 3000 XL and XL 2 Chapter 10. BIOS XL2 Motherboard BIOS Setup Procedures – XL2 Motherboard If a motherboard is replaced in the field, it may be necessary to change the date and time and setup the BIOS for the customer’s configuration. The following information shows the default screens from the factory. 10.1. Opening CMOS Setup Screen Turn ON power and press the “F2” key while the terminal goes through the power on self test (POST). 10.1.1.
TeamPoS 3000 XL and XL2 10.1.2. BIOS XL2 Motherboard Main Menu – XL2 Motherboard Note: An arrow [] indicates additional screens. Use [Enter] to advance to the next screen. Text shown in blue is dynamic meaning it either changes as the unit operates, or it is set for automatic mode and is not selectable in that mode.
TeamPoS 3000 XL and XL 2 10.1.3.
TeamPoS 3000 XL and XL2 10.1.4. BIOS XL2 Motherboard IDE Primary/Master Setup – XL2 Motherboard Factory Default Settings Main Advanced Phoenix TrustedCore™ Setup Utility Security TPM State Power Boot Exit IDE Primary/Slave [None] Item Specific Help Type: [Auto] Multi-Sector Transfers: LBA Mode Control: [Disabled] [Disabled] 32 Bit I/O Transfer Mode: Ultra DMA Mode: [Disabled] [Standard] [Disabled] User = you enter parameters of Hard disk drive installed at this connection.
TeamPoS 3000 XL and XL 2 10.1.5.
TeamPoS 3000 XL and XL2 10.1.6. BIOS XL2 Motherboard SATA Port 2 Setup – XL2 Motherboard Factory Default Settings Main Advanced Phoenix TrustedCore™ Setup Utility Security TPM State Power Boot Exit SATA Port 2 [None] Item Specific Help Type: [Auto] Multi-Sector Transfers: LBA Mode Control: [Disabled] [Disabled] 32 Bit I/O: Transfer Mode: Ultra DMA Mode: [Disabled] [Standard] [Disabled] User = you enter parameters of Hard disk drive installed at this connection.
TeamPoS 3000 XL and XL 2 10.1.7. BIOS XL2 Motherboard SATA Port 3 Setup – XL2 Motherboard Factory Default Settings Main Advanced Phoenix TrustedCore™ Setup Utility Security TPM State Power Boot Exit SATA Port 3 [None] Item Specific Help Type: [Auto] Multi-Sector Transfers: LBA Mode Control: [Disabled] [Disabled] 32 Bit I/O: Transfer Mode: Ultra DMA Mode: [Disabled] [Standard] [Disabled] User = you enter parameters of Hard disk drive installed at this connection.
TeamPoS 3000 XL and XL2 10.1.8.
TeamPoS 3000 XL and XL 2 10.1.9.
TeamPoS 3000 XL and XL2 BIOS XL2 Motherboard 10.1.11.
TeamPoS 3000 XL and XL 2 BIOS XL2 Motherboard 10.1.12. USB Feature Setup – XL2 Motherboard Factory Default Settings Main Advanced Phoenix TrustedCore™ Setup Utility Security TPM State Power USB Feature USB Controller: USB 2.0 Controller Legacy USB Support: ICH8 USB#1 ICH8 USB#2 ICH8 USB#3 USB 2.
TeamPoS 3000 XL and XL2 BIOS XL2 Motherboard 10.1.13.
TeamPoS 3000 XL and XL 2 BIOS XL2 Motherboard 10.1.14.
TeamPoS 3000 XL and XL2 BIOS XL2 Motherboard 10.1.15.
TeamPoS 3000 XL and XL 2 BIOS XL2 Motherboard 10.1.16.
TeamPoS 3000 XL and XL2 BIOS XL2 Motherboard 10.1.17.
TeamPoS 3000 XL and XL 2 BIOS XL2 Motherboard 10.1.19. Power Setup – XL2 Motherboard Factory Default Settings Main Phoenix TrustedCore™ Setup Utility Security TPM State Power Advanced Boot Exit Item Specific Help ACPI Function Disable ACPI _Sx: Soft-Off by PWR [Enabled] [None] [Delay 4 Sec.
TeamPoS 3000 XL and XL2 BIOS XL2 Motherboard 10.1.20.
TeamPoS 3000 XL and XL 2 BIOS XL2 Motherboard 10.1.21.
TeamPoS 3000 XL and XL2 Spare Parts Chapter 11 SPARE AND UPGRADE PARTS LIST Parts labeled “Reference only” are not orderable and are listed for reference only. Part numbers with the extension "K" are Field Upgrade Kits.
TeamPoS 3000 XL and XL2 Spare Parts DESCRIPTION CPU, Intel, Celeron M, 1.5 GHz HeatSink - Socket 479 FTXS # OPN TP3K CPU/1.6 Pentium M CPU, Intel, Pentium M, 1.6 GHz HeatSink - Socket 479 11000029 OPN TP3K CPU/2.0 Pentium M CPU, Intel, Pentium M, 2.0 GHz HeatSink - Socket 479 OPN TP3K CPU, 2.0G Celeron, M550 OPN TP3K 2.2G, Core 2 Duo, T7500 OPN TP3K 1.
TeamPoS 3000 XL and XL2 DESCRIPTION CD Drive Options OPN TP3K CD-ROMWHT OPN TP3K CD-ROM/BLK CD-ROM DRIVE, Standard OPN TP3K CD-RW/DVD/WHT OPN TP3K CD-RW/DVD/BLK CD-RW/DVD-ROM DRIVE-24X/24X/24X CD-RW/DVD-ROM DRIVE-24X/24X/24X, No Bezel CD-RW/DVD-ROM DRIVE BEZEL, WHT CD-RW/DVD-ROM DRIVE BEZEL, BLK Spare Parts FTXS # 11000031 11000032 11000251 11000033 11000034 11000252 11002541 11002542 11000136 CD-R Bracket Interface Board CD Sheet CD IDE Cable Cable, CD/DVD Signal, U-ATA Ribbon, 170mm CD Power Cable Screw
TeamPoS 3000 XL and XL2 Spare Parts DESCRIPTION D22/D25 Stand, Stacked, BLK LCD Mounting Bracket, Stacked Screw, Pan head phillips, SEMS, nickel plated M3x0.
TeamPoS 3000 XL and XL2 Spare Parts DESCRIPTION Mount for Display Pole, WHT Plastic Cap, Dispersed Config, WHT Display Pole, 0.3M, WHT Screw, pan head tapping, phillips cross recessed w/ gimlet point, m4 8x19 OPN VF60 Pole Kit/0.3M/BLK Adapter, Display Collet, BLK Mount for Display Pole, BLK Plastic Cap, Dispersed Config, BLK Display Pole, 0.3M, BLK Screw, pan head tapping, phillips cross recessed w/ gimlet point, m4 8x19 OPN VF60 Pole Kit/0.
TeamPoS 3000 XL and XL2 Spare Parts DESCRIPTION Front of Printer Spacer Bracket Printer Bracket FTXS # COMMENT 11000380 11000254 Bracket, DT50X Spacer 11000296 Screw Pan head, Phillips, SEMS, nickel plated M3x0.5 x 10mm Screw Flat head, C-sink, Phillips, nickel plated M3x0.5 x 8mm 11000597 11000593 OPN TP3K Bracket/DT50X DT50 Mounting Bracket, Stacked 11000056 11000377 Screw Flat head, C-sink, Phillips, nickel plated M3x0.
TeamPoS 3000 XL and XL2 DESCRIPTION Blank Tiles, Gray, Qty=100, Fill unused positions Keycap Kit, 1x1, Keycap/Lens/Leveler, Qty=100, WHT Keycap Kit, 1x2, Keycap/Lens/Leveler, Qty=100, WHT Keycap Kit, 2x2, Keycap/Lens/Leveler, Qty=100, WHT Kit, Keycaps, 1x1, Caps/Lens/Levelor, x100, BLK Kit, Keycaps, 1x2, Caps/Lens/Levelor, x100, BLK Kit, Keycaps, 2x2, Caps/Lens/Levelor, x100, BLK Tiles, Blank, x100, BLK Keylock with Keys, 133UQ/AU Spare Parts FTXS # COMMENT 90000731 90000732 90000733 90000734 11001637 110
TeamPoS 3000 XL and XL2 Spare Parts DESCRIPTION CBL D22 D25 USB A-A/0.65M/BLK CBL D22 D25 USB A-A/2.0M/BLK CBL D22 D25 USB A-A/3.8M/BLK CBL D22 D25 Audio/0.7M/WHT CBL D22 D25 Audio/2.0M/WHT CBL D22 D25 Audio/4.0M/WHT CBL D22 D25 Audio/0.7M/BLK CBL D22 D25 Audio/2.0M/BLK CBL D22 D25 Audio/4.0M/BLK FTXS # 11000120 11000121 11000122 11000127 11000128 11000129 11000130 11000131 11000132 CBL PTR USB/24V PWR/0.65M/WHT CBL PTR USB/24V PWR/0.65M/WHT CBL PTR USB/24V PWR/3.8M/WHT CBL PTR USB/24V PWR/3.
TeamPoS 3000 XL and XL2 DESCRIPTION CBL VF60 Pwrd USB/0.85M/BLK CBL VF60 Pwrd USB/1.5M/BLK CBL VF60 Pwrd USB/1.5M/BLK CBL VF60 Pwrd USB/4.0M/BLK CBL VF60 Pwrd USB/4.0M/BLK CBL VF50 Pwrd USB/0.85M/WHT CBL VF50 Pwrd USB/1.5M/WHT CBL VF50 Pwrd USB/3.8M/WHT CBL VF50 Pwrd USB/3.8M/WHT Spare Parts FTXS # COMMENT 11002794 11000084 11002795 11000085 11002796 11000065 11000066 11000686 11002790 CBL 92U USB, 12V/0.60M/WHT CBL 92U USB, 12V/0.60M/WHT CBL 92U USB, 12V/3.8M/WHT CBL 92U USB, 12V/3.