Computer Drive User Manual

Chapter 11 System Management

11.2 Functions in the Action Area for System

ETERNUS Web GUI User’s Guide

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11.2.5.3 Send Log

This function manually sends a storage system log to the remote server (AIS Connect server) when the AIS

Connect function is in operation.

The procedure to send log is as follows:

Procedure

1 Click [Send Log] in [Action].

→ A confirmation screen appears.

2 Click the [OK] button.

→ Sending log starts.

3 Click the [Done] button to return to the screen when starting this function in Step 1.

End of procedure

• Sending logs is only available when "AIS Connect" is enabled. Refer to "11.2.5.1 Setup AIS Connect

Environment" (page 821) for details.

• Check the connection to the AIS Connect server in advance. Refer to "11.2.5.4 Test Server Connectivity"

(page 828) for details. If a communication error occurs and a connection to the AIS Connect server cannot

be established, logs cannot be sent. A log that fails to be sent is not resent.

• If a send log request is already performed once log collection is complete, send log requests are not

performed.

This function collects logs (including I/O Module logs) at the time when performing the [Send Log] function.

Log files are divided into 640MB increments and sent to the AIS Connect server.