Operation Manual

Problem solutions and tips
Problem solutions and tips
Comply with the safety information in the "Safety" manual and the chapter
"
Getting started", Page 13, when attaching or detaching cables.
If a fault occurs, try to r
ectify it in accordance with the measures described in the following documents:
• in this chapter
• in the documentat ion relating to the peripheral devices
• in the Help sections fo
r the individual programs
• in the documentation for the operating system in use.
Help if problems occur
Should y ou encoun
ter a problem with your computer that you cannot resolve yourself:
► Note the ID number
of your device. The ID number is found on the type rating
plate on the back
, t he underside or the top of the casing.
► For further clarification of the problem, contact the Service Desk for your country (see the
Service Desk list or visit the Int ernet at "
http://support.ts.fujitsu.com/contact/se rvicedesk"). When
you do this, please have ready the identity number and serial number of your system.
Troubleshooting
Power indicator remains off after you have switched
on your device
Cause
Remedy
The mains voltage supply is faulty. ► Check that the power cable is correctly
plugged into the device and into a groun ded
mains outlet.
► Check th at the main switch at the r ear of the
monitor is set to the "I" position.
► Switch the device on.
Internal power supply overloaded.
► Pull the power plug of the device out of the
mains outlet.
► Wait f
or abou t 3 minutes.
► Plug the power plug into a properly grounded
mains outlet again.
► Swit
ch the device on.
Fujitsu 31