Quick Instruction Manual

* Unavailable from land-line phones, etc.
■
From DOCOMO mobile phones (In Japanese only)
Repairs
From land-line phones (In Japanese only)
* Unavailable from part of IP phones.
For loss, theft, malfunction, and inquiries while overseas (
24
-hour reception)
(Business hours : 24 hours (open all year round))
0120
-
800
-
000
(toll free)
General Inquiries
<Rakuraku phone center>
(Business hours : 9:00 a.m. to 8:00 p.m. (open all year round))
■
Mobile phone/land-line phone (In Japanese only)
* Unavailable from part of IP phones.
0120
-
6969
-
37
(No prefix)
113
(toll free)
Please confirm the phone number before you dial.
For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo shop etc. near you on the NTT
DOCOMO website.
NTT DOCOMO website https://www.nttdocomo.co.jp/english/
2019.9 (1st Edition)
-8000120-0151
*
-81-3-6832-6600
*
(toll free)
International call access code
for the country you stay
* You are charged a call fee to Japan when calling from a land-line phone, etc.
If you use F-01M, you should dial the number 81-3-6832-6600 (to enter '', Touch and long-push the '0' key).
From land-line phones <Universal number>
If you lose your terminal or have it stolen, immediately take the steps necessary for suspending the use of the terminal.
If the terminal you purchased is damaged, bring your terminal to a repair counter specified by DOCOMO after returning to Japan.
* You might be charged a domestic call fee according to the call rate for the
country you stay.
For international call access codes for major countries and universal number international prefix, refer to DOCOMO International Services website.
Universal number
international prefix
From DOCOMO mobile phones
docomo "Anshin" Mission
"Safe and secure world for all with mobile"