Operation Manual

Troubleshooting and tips
Help if problems occur
Should you at any time have a problem with your computer that you can’t solve
yourself, in many cases you can quickly solve it by using the SystemDiagnostics
program which is pre-installed on your computer.
The SystemDiagnostics pro gram is already installed on devices w hich were
delivered with a Windows operating system.
► To start the SystemDiagnost
ics program, click o n Startsymbol - Program - Fujitsu - SystemDiagnostics.
► If a problem is found during a test run, the System Diagnostics program outputs
a code (e.g. DIFS-Code YXXX123456789123).
► Make a note of the output DIFS
code and the identity number of your device. The identity
number can be found on the typ
e rating plate on the back of the casing.
► For further clarification of the problem, contact the Service Desk for your country (see the Service
Desk list or visit the Internet at "
http://ts.fujitsu .com/support/servicedesk.html"). When you do
this, please have ready the identity number and serial number of your system and the DIFS code.
Restoring the hard disk contents under Windows
Harddisk:Operatingsystem,restoring
You can reinstall the operat
ing syste m with the "Windows Recovery CD" and
the "Drivers & Utilities" C
D/DVD.
The instructions are provi
ded on the case of the Recovery CD.
During the reinstall proc
ess your personal files and any installed programs
will be deleted. We advise
youtobackupyourfiles to an external hard
drive, or CD / DVD disk be fo
re you start.
► Switch the notebook on.

The following display briefly a ppears on the screen during s tart-up:
<ESC>Diagnostic screen <
F12>Boot Menu <F2>BIOS Setup
► W hen this message appears, press the function key
F12
.
► Insert the "Windows Recove
ry CD" into the optical drive.
► Select CD-ROM and press the Enter key.
► Follow the instructions on t
he screen.
After the installation you must install all the drivers again. Some installed hardware
components will not be correctly supported until this has been done.
► Insert the "Drivers & Utilit
ies" CD/DVD into the optical drive. The CD starts automatically.
► Click on the Desk Update button.
► Select Automatic driver inst
allation (Express) and click on Star t installation.
► Follow the instructions on the screen.
► Restart your notebo ok when the
driver installation is completed.
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