Operation Manual

Troubleshooting and tips
Error messag e/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the no tebook is flat.
► Contact your sales outlet or our c
ustomer
service centre.
System CMOS checksum bad - d efault configura tion
used
The system configuration inform ation is
incorrect.
► Switch the notebook off.
► Switch the notebook on.
► Press the function key
F2
to access t
he
BIOS Setup.
► In the BIO Setup, select the Exit menu.
► Select the entry Load Setup Defau
lts.
► Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
► Check whether the additional memory
module has been inserted correctly.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
► Start the BIOS Setup (Primary Maste r
submenu) and select the correct settings.
Keyboard controller error
► Switch the notebook off with the O N/O FF
switch.
► Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you are using an extern al keybo ard:
► Check the connection and reboot the
notebook.
nn Stuck key
► Make sure that no key is pressed.
Operating system not foun d
► Check in the BIOS Setup whether
your hard
disk has been s et correctly.
► Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the se lf-test before starting the operating
system.
► Press the
F1
function key to start the
operating system.
► Press the function key
F2
to access the
BIOS Setup.
Previous boot incomplete - Default configuration
used Due to an error during the previous system
boot, default values were used for c ertain
settings. C heck the settings in the BIOS Setup.
► Press the
F1
function key when prompted
to do so.
Real time clock error
► Contact your sales outlet or our customer
service centre.
nnnnK Sh adow RAM failed at offset: xxxx Failing
Bits: zzzz
► Contact your sales outlet or our customer
service centre.
System battery is dead - Replace and run SETUP
► Contact your sales outlet or our customer
service centre.
74 Fujitsu Technology Solutions