Operation Manual
Troubleshooting and tips
Error messages on the screen
Errormessages onthescreenErrormessage:
This section describes the error messages generated by the BIO S Setup. Error messages displayed
by the operating system or programs are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, p lease
contact th e place of purchase or our customer service centre.
Error message/cause Resolution
CMOS battery bad
If the e rror message occurs repeatedly, the
buffer battery in the notebook is flat.
► Contact your sales outlet
or our customer
service centre.
System CMOS checksum bad - default configura tion
used
The system configuration information is
incorrect.
► Switch the notebook of
f.
► Switch the notebook on.
► Press the function k
ey
F2
to access the
BIOS Setup.
► In the BIOS Setup, select the Exit menu.
► Select the entry Lo
ad Setup Defaults.
► Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended m emory an error has
resulted at the address xxxx.
► Check whether the additional memory
module has been inserted correctly.
Failure Fixed Disk n
The s ettings of the hard disk drive are incorrect.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard controller error
► Switch the notebook off with the Power
ON/OFF button.
► Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you are using an extern al keyboard:
► Check the connection and reboot the
notebook.
nn Stuck key
► Make sure that no key is pressed.
Operating system not foun d
► Check
in the BIOS Setup whe ther your hard
disk h
as been set correctly.
► Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, < F2> to SE TU P
This error message appears if an error occurs
during the self-test before starting the operating
system.
► Press the
F1
function key to s tart the
operating system.
► Press the function key
F2
to access the
BIOS Setup.
80 Fujitsu