Operation Manual

Troubleshooting and tips

TroubleshootingTipsFaultTroubleshooting

Refer to the safety information in the "Safety" manual when

connecting or disconnecting cables.

If a fault occurs, try to correct it as described. If you fail to correct the problem , proceed as follows:

► Make a n o te of the steps and the circumstances that led to the fault. Also

make a note of any error me ssages displayed.

► Switch the notebook off.

► Please contact the Hotline/Service Desk.

You c an ﬁnd the telephone numbers in the service desk list. Please ha ve

the following information re ady when you ca ll:

• The model name and serial number of the notebook. The serial number is

located on a sticker on the underside of the notebook.

• Notes of any messages that appear on the screen and information on acoustic signals.

• Any changes you have made to the hardw are or software since

receiving the no tebook.

• Any changes you have made to the BIOS Setup settings since r eceiving the notebook.

• Your system conﬁguration and all peripheral devices connected to your system.

• Your sales contract.

Our notebooks

have been designed primarily with mobile applications in mind. This

means tha t con

siderable effort has been made to optimise components and equipment

in terms of we

ight, space and energy requirements. Depending on the particular

conﬁguratio

n you have pu rchased, it is possible that functionality may be slightly reduced

compared to a

desktop P C if you are running processor-intensive gaming software, e.g.

games with i

ntensive 3D graphics. Updating your hardware with drivers which have not

been appro

ved by Fujitsu Technology Solutions may result in performance losses, data

losses or m

alfunction of the equipment. A list of approved drivers and curren t BIOS

versions c

an be downloaded from: "

http://ts.fujitsu .com/support/downloads.html"

Fujitsu Technology Solutions 81