Operation Manual

Troubleshooting and tips
Error messages on the screen
Errormessages onthes cr eenErrormessage:
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes a re described in the relevant docu m entation.
If the error message appears repeatedly, despite troubleshooting mea sures, please
contact the place of purchase or our customer service centre.
Error message/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer batte ry in the notebook is fl at.
► Contact your sales outlet
or our customer
service centre.
System CMOS checksum bad - default configuration
used
The system configuration information is
incorrect.
► Switch the notebook of
f.
► Switch the notebook on.
► Press the function k
ey
F2
to access the
BIOS Setup.
► In the BIOS Setup, select the Exit menu.
► Select the entry Lo
ad Setup Defaults.
► Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error h as
resulted at the address xxxx.
► Check whether the additional memory
module has been i nse rted correctly.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard controller error
► Switch the notebo ok off with the ON/OF F
switch.
► Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you a re using an external keyboard:
► Check the connection and reboot the
notebook.
nn Stuck key
► Make sure that no key is pressed.
Operating system not found
► Check
in the BIOS Setup whether your hard
disk h
as been set correctly.
► Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SE TUP
This error message appears if an error occurs
during the s elf-test before starting the operating
system.
► Press the
F1
function key to s tar t the
operating system.
► Press the function key
F2
to access the
BIOS Setup.
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