Operating manual FUJITSU LIFEBOOK P728 System
Congratulations on your purchase of an innovative product from Fujitsu. The latest information about our products, tips, updates etc. can be found on the Internet at: "http://www.fujitsu.com/fts/" You can find driver updates at: "http://support.ts.fujitsu.com/download" Should you have any technical questions, please contact: • our Hotline/Service Desk ("http://support.ts.fujitsu.
Published by / Contact address in the EU Fujitsu Technology Solutions GmbH Mies-van-der-Rohe-Straße 8 80807 Munich, Germany "http://www.fujitsu.com/fts/" Copyright © Fujitsu Technology Solutions 2018. All rights reserved. Publication Date 01/2018 Order No.
FUJITSU LIFEBOOK P728 Operating manual Innovative technology 7 Ports and controls 9 Important notes 12 First-time setup of your device 16 Working with the notebook 20 Security functions 62 Connecting external devices 71 Removing and installing components during servicing 77 Settings in BIOS Setup Utility 87 Troubleshooting and tips 90 Technical data 99 Manufacturer’s notes 103 Index 104
Remarks Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions. Trademarks Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited or its subsidiaries in the USA and other countries.
Contents Contents Innovative technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Removing the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loudspeakers and microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SIM card (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting the SIM card . . . . . . . . . . . . . . . . . . . . . . . .
Contents Installing an M.2 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attaching the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finishing component removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 85 86 Settings in BIOS Setup Utility . . . .
Contents 6 Fujitsu
Innovative technology Innovative technology ... and ergonomic design make your device a reliable and convenient companion. The device boots very quickly, is ready for immediate use and offers a particularly long operating time because of its high capacity battery. With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better protect your system against unauthorised access by using the powerful password properties.
Innovative technology Notational conventions Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information for the proper use of the device.
Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives you an overview of the device’s indicators and connections. Please familiarise yourself with these components before you start to work with the device.
Ports and controls Left side 1 2 3 4 5 4 = USB port 3.0 with charging function (Anytime USB charge) 5 = SmartCard reader 1 = DC input connector (DC IN) 2 = LAN port 3 = USB 3.0 port with charging function (USB Type-C™) Right side 12 1 2 3 4 5 10 = = = = = 3 4 5 6 Pen slot Eyelet for the optional pen tether ON/OFF button Power-on indicator Combined headphones/microphone port 7 8 6 7 8 9 10 = = = = = 9 10 Memory card slot USB port 3.
Ports and controls Bottom 1 2 2 3 4 1 = Battery compartment with SIM card slot under the battery 2 = Battery release Fujitsu 3 = Battery replacement status indicator 4 = Memory service compartment and M.
Important notes Important notes Notes Importantnotes This chapter contains essential safety information which must be followed when working with your notebook. Other notes also provide useful information which will help you with your notebook. Safety notes Notes Safetynotes Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below. Please pay special attention to the sections in the manual marked with the symbol on the left.
Important notes Energy saving Energysaving Energy Notes Switch the notebook off when it is not in use. Switch off external, connected devices if you are not using them. If you use the energy saving functions, the notebook uses less energy. You will then be able to work for longer before having to recharge the battery. Energy efficiency is increased and the environmental impact is reduced. You save money while protecting the environment.
Important notes Travelling with your notebook Mobile operation Notebook Transportation Notes Please observe the points listed below when travelling with your notebook. Before you travel ► Back up important data stored on your hard disk. ► Switch off the wireless component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorised third parties to receive data.
Important notes Cleaning the notebook Do not clean any interior parts yourself; leave this job to a service technician. Only use cleaning products designed for computers. Normal household cleaners and polishes can damage the markings on the keyboard and the device, the paintwork or the notebook itself. Ensure that no liquid enters the notebook. The LCD screen very sensitive to scratches. Only clean the display surface with a very soft, slightly damp cloth. ► Switch the notebook off.
First-time setup of your device First-time setup of your device Gettingstarted First-timesetup Please read the chapter "Important notes", Page 12. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before you switch on the device for the first time, connect it to the mains voltage using the mains adapter, see "Mains adapter connecting", Page 17.
First-time setup of your device Selecting a location Selectinga location Mainsadapter Device Select a suitable location for the device before setting it up. Follow the instructions below when doing so: • Never place the device or the mains adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents and cause overheating and damage.
First-time setup of your device Switching on the device for the first time Switchingon for thefirsttime When you switch on the device for the first time, the supplied software is installed and configured. Because this procedure must not be interrupted, you should set aside enough time for it to be fully completed and connect the device to the mains using the mains adapter.
First-time setup of your device If a Windows operating system is installed on your device, you will find more information on the system and drivers, help programmes, updates, manuals etc. on the device or on the Internet under "http://www.fujitsu.com/fts/support/". You can find information and help on the Windows operating system functions on the Internet at "http://windows.microsoft.com".
Working with the notebook Working with the notebook Notebook Notebook,operation This chapter describes the basics for operating your notebook. Please read the chapter entitled "Connecting external devices", Page 71 for instructions on how to connect devices such as a mouse and a printer to the notebook. Please refer to the notes in "Important notes", Page 12.
Working with the notebook Indicator Description Power-on indicator/Standby • Indicator is illuminated: The notebook is switched on. • The indicator flashes: The notebook is in sleep mode (Save-to-RAM). • The indicator is not lit: The notebook is switched off or the notebook is in Save-to-Disk mode. Battery charging indicator/power connector The state of charge of the battery is shown by the battery indicator.
Working with the notebook Indicator Description Caps Lock indicator CapsLock Indicator Indicator is illuminated: The Caps Lock key has been pressed. All the characters you type will appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed. Scroll Lock indicator ScrollLock Indicator Indicator is illuminated: the key combination Fn + Scr has been pressed. The effect that this key has varies between applications.
Working with the notebook Opening the notebook ► Open the LCD screen.
Working with the notebook Switching on the notebook Notebook:switching on Power-onindicator 1 ► Slide the ON/OFF button (1) to the right to switch on the notebook. The ON/OFF switch (1) returns automatically to its original position. The power-on indicator next to the ON/OFF switch is lit while the system is switched on.
Working with the notebook Different ways to use your notebook During your daily work, you can use your notebook as a Tablet PC or as a notebook, just as you wish. From notebook to Tablet PC ► Raise the LCD display into a vertical position. You can fold the LCD screen down infinitely variably in an angle between 0 and 360 degrees. ► Fold the monitor down completely until the rear side of the monitor is resting on the bottom of the device.
Working with the notebook The monitor is now secured in the tablet position. The keyboard, touchpad and touchpad buttons are switched off in this position. Select display orientation (portrait or landscape orientation) Displayorientation Portraitorientation Landscapeorientation You can choose to use either portrait or landscape orientation for the display, or whether the display orientation should automatically adapt to the orientation of the Tablet PC.
Working with the notebook From Tablet PC to notebook ► Raise the LCD screen into a vertical position. ► Fold down the monitor until you reach the desired position.
Working with the notebook Switching off the notebook Notebook ► Close all applications and then shut down the operating system (please see the "Operating System Manual").
Working with the notebook Closing the notebook ► Fold the LCD screen onto the lower section of the notebook. Handwriting recognition For detailed information on handwriting recognition, see the documentation on your operating system.
Working with the notebook LCD screen Notes LCDscreen Information on screen resolution can be found in the section "Screen resolutions for integrated screen and external screens", Page 101. High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons, these screens are manufactured for a particular resolution. An optimum and sharp image can only be ensured with the resolution intended for the particular screen.
Working with the notebook Using the device as a Tablet PC You can execute commands as follows: • • using the stylus pen (supplied with your device). using your fingers Using fingers You can execute certain commands by using your finger tip on the touchscreen of your device. Everything which you can select or activate using your finger tip can also be selected or activated using the pen.
Working with the notebook Actions with one finger Action Selecting objects (click with the left mouse button) Starting programs (double-click with the left mouse button) Moving objects/windows (drag with left mouse button pressed, Drag & Drop) Opening a context menu (click with the right mouse button) Moving the cursor 32 Description ► With your finger, tap once briefly on the object. ► With your finger, tap twice briefly in quick succssion on the program icon.
Working with the notebook Actions with two fingers Action Scrolling Description ► Position two fingers on the touchscreen. ► Move your fingers upwards to scroll up. or ► Move your fingers downwards to scroll down. Rotating ► Position the thumb on the touchscreen, then turn the picture clockwise or counter-clockwise using your index finger.
Working with the notebook Action Increasing or decreasing the view Description ► Position two fingers on the touchscreen and move them apart to increase the view. or Blocking context-sensitive menus 34 ► Position two fingers on the touchscreen and move them together to decrease the view. ► With two fingers, tap twice briefly in quick succession on the touchscreen.
Working with the notebook Using the stylus pen Pen 1 = pen tip 5 4 2 = pen button (= delete function) 3 = pen button (= right mouse button) 4 = charging contacts 5 = eyelet for optional pen strap 3 2 1 You can use the pen on your Tablet PC as an electronic writing implement to select items, and to navigate through programs on it. Programs that support handwriting recognition also allow you to write characters directly on the screen with the pen. You can also use the pen as a drawing tool.
Working with the notebook The Tablet PC’s pen is an electronic instrument that can be damaged if used improperly. Handle the pen with care. The following list contains guidelines for proper pen handling: • • • • Do not gesture with the pen. Do not use the pen as a pointer. Do not use the pen on surfaces other than the screen of the Tablet PC. Do not try to turn the thumb grip on the pen. The grip is used to place the pen in its slot or to remove it from the slot.
Working with the notebook Charging the pen battery The pen contains an integrated battery, which is automatically charged when the pen is fully inserted into its slot. The pen is also charged when the notebook is in power saving mode or is switched off. A charging time of approximately 15 seconds is sufficient to enable to pen to be used for 90 minutes again. ► Insert the pen fully in the slot. After a charging period of approximately 5 minutes, the pen battery is fully charged.
Working with the notebook Attach the pen tether (optional) You can attach the pen with a pen tether (available as an option) to prevent it being dropped or becoming lost. ► Secure one end of the pen tether to the pen and the other end of the pen tether to the notebook.
Working with the notebook Using the device as a notebook Touchpad and touchpad buttons Keep the touchpad clean. Protect it from dirt, liquids and grease. Touchpad Never use the touchpad if your fingers are dirty. Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons. 1 = Touchpad 1 2 = Touchpad buttons 2 You can move the cursor using the touchpad. The touchpad buttons allow you to select and execute commands. They correspond to the buttons on a conventional mouse.
Working with the notebook Dragging items ► Select the desired item. ► Press and hold the left button and, with your finger on the touchpad, drag the item to the desired position. The item will be moved. Touchpad Switching the Touchpad on and off You can switch the touchpad on and off using the keyboard, see "Key combinations", Page 44.
Working with the notebook Keyboard Keyboardkeypad Numeric Buttons The keyboard of your notebook is subject to continuous wear through normal use. The key markings are especially prone to wear. The key markings are liable to wear away over the life of the notebook. The keyboard has been designed to provide all the functions of an enhanced keyboard. Some enhanced keyboard functions are mapped with key combinations. The following description of keys refers to Windows.
Working with the notebook Key Description Backspace key The Backspace key deletes the character to the left of the cursor. Backspace Tab key The Tab key moves the cursor to the next tab stop. Tabkey Enter key (return) The Enter key terminates a command line. The command you have entered is executed when you press this key. Linefeed Enter Return Enterkey Caps Lock key The Caps Lock key activates uppercase mode. In Caps Lock mode, all of the characters you type appear in upper case.
Working with the notebook Virtual numeric keypad Numeric Num Virtualnumerickeypad Lock keypad To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual numeric keypad. The special keys of the virtual numeric keypad are recognisable by the numbers and symbols printed in the upper right corner of each key. If you have switched on the virtual numeric keypad, you can output the characters shown on the upper right of the keys.
Working with the notebook Key combinations Keycombinations The following description of key combinations applies to Windows operating systems. Some of the following key combinations may not function in other operating systems or with certain device drivers. Other key combinations are described in the relevant manuals supplied with your application programs. Key combinations are entered as follows: ► Press the first key in the combination and keep it pressed.
Working with the notebook Combination Description Energy saving functions Use this key combination to activate the power management functions (see chapter "Using the power-management features", Page 51). Energysavingfunctions Fn+F9 Toggle output screen Use this key combination to select which screen(s) is/are used for display if an external monitor is connected.
Working with the notebook Camera Camera Depending on the software used, you can use your camera to take pictures, record video clips or take part in web chats. The camera has its own status indicator. The status indicator lights up when the camera is active. • • • • The picture quality depends on the lighting conditions and the software being used. You can only use the camera with a particular application (e.g. an Internet telephony program or a video conferencing program which supports a camera).
Working with the notebook Rechargeable battery Life,battery Battery Rechargeablebattery During mobile use, the notebook runs on its built-in battery. You can increase the life of the battery by caring for the battery properly. The average battery life is around 800 charge/discharge cycles. You can extend the battery life by taking advantage of the available energy saving functions. You can replace the rechargeable battery in the notebook without switching the device off first.
Working with the notebook Removing and installing the battery Only use batteries approved by Fujitsu for your notebook. Never use force when fitting or removing a battery. Make sure that no foreign bodies get into the battery connections. Never store a battery for long periods in the discharged state. This can make it impossible to recharge. Removing the battery Please observe the safety notes in chapter "Important notes", Page 12.
Working with the notebook ► Slide the battery release in direction of the arrow (2). As soon as the battery is unlocked, the battery replacement status indicator (3) lights up indicating whether the device is ready for the battery replacement (see "Status indicators", Page 20). The status indicator only lights up if the device is switched on during the battery replacement. If the device is not ready for battery replacement but the battery is replaced anyway, the device will switch itself off.
Working with the notebook Inserting battery 1 2 2 3 ► Insert the battery in the battery compartment (1). ► Slide the battery release in the direction of the arrow (2). The battery is secured. The battery replacement status indicator (3) goes out. ► Turn the notebook the right way up again and place it on a flat surface. ► Reconnect the cables that were previously disconnected.
Working with the notebook Using the power-management features Battery Power The notebook uses less power when the available power-management features are used. You will then be able to work longer when using the battery before having to recharge it. Power efficiency is increased and environmental pollution reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment.
Working with the notebook Memory cards Slot Your notebook is equipped with an integrated memory card reader. Observe the manufacturer’s instructions when handling the memory cards. Memory card Supported formats Your notebook supports the following formats: • • • Secure Digital (SDTM card) SDHC SDXC Inserting the memory card ► Carefully push the memory card into the slot until you feel it click into place. The label should be facing upward.
Working with the notebook Loudspeakers and microphones Volumecontrol Loudspeakers Microphone You will find information about the exact position of speakers and microphones in chapter "Ports and controls", Page 9. Please refer to chapter "Key combinations", Page 44 for information on setting the volume and also enabling/disabling the loudspeakers via the keyboard. If you attach an external microphone, the built-in microphone is disabled.
Working with the notebook SIM card (configuration dependent) A SIM card (Subscriber Identity Module) is a chip card which is inserted in a mobile phone or notebook and, together with an integrated UMTS/LTE module, enables access to a mobile network. When handling SIM cards, follow the instructions supplied by the provider. Inserting the SIM card 3 1 2 4 5 ► ► ► ► ► ► Remove the battery, see "Removing the battery", Page 48. Slide the latch in the direction of the arrow (1) as far as it will go.
Working with the notebook Removing the SIM card ► Remove the battery, see "Removing the battery", Page 48. 3 1 2 4 5 ► ► ► ► ► ► Slide the latch in the direction of the arrow (1) as far as it will go. Pull the SIM card holder out of the slot (2). Remove the SIM card from the SIM card holder (3). Push the SIM card holder back into the slot (4). Slide the latch in the direction of the arrow (5) as far as it will go, to lock the SIM card carrier.
Working with the notebook Wireless LAN / Bluetooth / LTE radio components (configuration dependent) The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device. Depending on the device configuration you ordered, your device will be equipped with Wireless LAN, Bluetooth or LTE. Switching the wireless components on and off ► To switch the radio components on or off, press the key combination Fn + F5 .
Working with the notebook Access via LTE (configuration dependent) If you ordered an integrated LTE module with your system, you can enjoy optimum reception and maximum energy efficiency without awkward cables or antennas. An installed LTE module is ready for immediate use. If you did not order an LTE module, you can purchase the accessories for LTE reception from your retailer or your Fujitsu Technology Solutions dealer.
Working with the notebook Your USB Type-CTM Port Replicator (optional) Your Port Replicator is a device that helps you to quickly connect your notebook to your peripheral devices, such as a monitor, printer, etc. The features offered by the Port Replicator include standard ports for monitor, audio and other USB devices, such as mouse and keyboard. You need only connect the notebook to the Port Replicator in order to work with your peripheral devices.
Working with the notebook Setting up the port replicator Select a suitable location for the Port Replicator before setting it up. Follow the instructions below when doing so: • • • • Never place the port replicator on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents of the notebook and cause overheating and damage. Place the port replicator on a stable, flat and non-slip surface. Please note that the port replicator’s rubber feet may mark certain types of surface.
Working with the notebook Connect the notebook to the port replicator ► Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook. 1 2 ► Connect one end of the USB cable (USB Type-CTM) to the USB 3.0 port with charging function (USB Type-CTM) on the notebook (1). ► Connect the other end of the USB cable (USB Type-CTM) to the USB 3.0 port for data connection and power supply (USB Type-CTM) on the Port Replicator (2).
Working with the notebook Switching on the notebook via the port replicator ► Press the ON/OFF button on the port replicator to switch the notebook on. You can configure the function of the ON/OFF switch under Windows (see "Programming the ON/OFF button", Page 24). The settings apply both to the ON/OFF switch of the notebook and to the ON/OFF switch of the Port Replicator.
Security functions Security functions Securityfunctions Your notebook has several security features that you can use to secure your system from unauthorised access. This chapter explains how to use each function, and what the benefits are. Please remember that in some cases, for example, forgetting your password, you may be locked out and unable to access your data.
Security functions Brief overview of security functions Detailed information about the security equipment of your device can be found in the "Professional Notebook" manual, on the "Drivers & Utilities" CD/DVD or on the Internet at "http://www.fujitsu.com/fts/support/index.html".
Security functions Setting up the fingerprint sensor (configuration dependent) Fingerprintsensor The fingerprint sensor can record an image of a fingerprint. With additional fingerprint software, this image can be processed and used instead of a password. 1 ► You must install the fingerprint software in order to be able to use the fingerprint sensor (1). The current Workplace Protect software for palm and fingerprint sensors can be found on the Internet at "http://www.fujitsu.
Security functions Configuring the palm sensor (configuration dependent) Palm veinsensor The palm vein sensor can record the image of the pattern of the veins of the hand. This image is evaluated by additional software and can be used instead of a password. ► To be able to use the palm vein sensor (1), you must install the software. 1 The current Workplace Protect software for palm and fingerprint sensors can be found on the Internet at "http://www.fujitsu.
Security functions Configuring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup utility to increase data security, please observe the following: Make a note of the passwords and keep them in a safe place. If you forget your supervisor password you will not be able to access your notebook. Deletion of the password is not covered by your warranty and a charge will be made for assistance.
Security functions Changing the supervisor or user password You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password. User password Supervisorpassword Password ► Call the BIOS Setup Utility and go to the Security menu. ► When changing the password, proceed exactly as for password assignment.
Security functions Password protection for the hard disk If a supervisor password has been assigned, a password for the hard disk can also be set in the Hard Disk Security menu. The hard disk is protected by this password. Data on this hard disk can only be read into another system if the correct password has been entered. SmartCard reader (configuration dependent) Securityfunctions, SmartCards are not supplied as standard equipment.
Security functions Trusted Platform Module - TPM Trusted Platform Module TPM To use the TPM, you must activate the TPM in the BIOS Setup before the software is installed. The condition for this is that you have assigned at least the supervisor password (see "Security functions", Page 62). Enabling TPM • ► ► ► Requirement: You have set a supervisor password, see "Security functions", Page 62. Call up the BIOS Setup and select the Security menu.
Security functions Enable password entry using the on-screen keyboard (on-screen keyboard for BitLocker password) If TPM is activated, in the BIOS Setup you can enable an on-screen keyboard for the internal touch screen. ► ► ► ► ► 70 Call BIOS Setup and select the Advanced menu. Mark Boot Configurations and press the enter key. From the UEFI Boot On-Screen Keyboard selection, choose the option Enable or Disable. In the Exit menu, choose the option Exit Saving Changes.
Connecting external devices Connecting external devices Always refer to the safety information provided in "Important notes", Page 12 before connecting or disconnecting any devices to or from your notebook. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
Connecting external devices Connecting an external monitor An analogue monitor is connected to the analogue VGA monitor port, a digital monitor to the DisplayPort on the optional Port Replicator. Screen output is limited to a maximum of two screens at any one time (see "Key combinations", Page 44, section "Toggle screen output").
Connecting external devices Connecting USB devices USBports On the USB ports, you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-pluggable. This means you can connect and disconnect devices while your operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbit/s. USB 2.0 has a data transfer rate of up to 480 Mbit/s. USB 3.0 has a data transfer rate of up to 5 Gbit/s. USB 3.
Connecting external devices USB connection with charging function (USB Type-C™) USBconnection withchargingfunction(USBType-C™) At this USB port, you can charge a connected USB device or operate devices without an additional power supply (e.g. a monitor or printer). This is also possible with connected notebook computers by going to the BIOS Setup Utility under the menu Advanced > Miscellaneous Configurations and activating the function USB Type-C Power Delivery on System-Off.
Connecting external devices USB port with charging function (Anytime USB charge) You can use this USB port to charge or supply power to a connected USB device (e.g. to charge a PDA or a mobile phone or to connect a USB lamp). This is also possible when the Notebook laptop is switched off, if in the BIOS-Setup-Utility (BIOS: basic input-output system) in the menu Advanced - Miscellaneous Configurations the function Anytime USB Charge is activated.
Connecting external devices Headphones/microphone/Line-In/Line-Out/ headset-combi port Connectingaudio devices Connectingheadphones Audioports Using the headphones/microphone/Line-In/Line-Out/headset-combi port, you can connect a headset, headphones, a microphone or external loudspeakers to your notebook. ► Connect the audio cable to the external device. ► Connect the audio cable to the headphone port of the notebook. The internal loudspeakers are disabled.
Removing and installing components during servicing Removing and installing components during servicing Only qualified technicians should repair your notebook. Unauthorised opening or incorrect repair may greatly endanger the user (electric shock, fire risk) and will invalidate your warranty. Servicing Components After consulting the Hotline/Service Desk, you may remove and install the components described in this chapter yourself.
Removing and installing components during servicing Preparing to remove components If you are going to remove or change system components, prepare for the removal as follows: Please observe the safety information in chapter "Important notes", Page 12. Remove the power plug from the mains outlet ! ► Switch the device off. The device must not be in energy-saving mode ! ► Close the LCD screen. ► Remove all the cables from the device. ► Turn the device over and place it on a stable, flat and clean surface.
Removing and installing components during servicing Removing a cover ► Prepare for removal, see "Preparing to remove components", Page 78. 1 2 ► Remove the screw (1). Keep the screw in a safe place. ► Lift the cover off the notebook (2).
Removing and installing components during servicing Installing and removing memory expansion Removing Mainmemory Memorymodule System expansion memory If you are asked by the Hotline/Service Desk to remove and install the memory expansion yourself, proceed as follows: Please observe the safety information in chapter "Important notes", Page 12.
Removing and installing components during servicing Removing memory modules ► Remove the cover "Removing a cover", Page 79 ► Fold the protective film in the direction of the arrow. ► Carefully push the two mounting clips outwards (1). The memory module snaps upwards (2). 3 ► Pull the memory module out of its slot 2 in the direction of the arrow (3).
Removing and installing components during servicing Installing a memory module ► Insert the memory module with the contacts and the recess (a) facing the slot (1). ► Carefully push the memory module downwards until you feel it click into place (2). Memory module expansion 1 2 a ► Fold the protective film in the direction of the arrow.
Removing and installing components during servicing Installing and removing an M.2 module Removing an M.2 module 2 ► Fold the protective film in the direction of the arrow. 1 2 ► Undo the screw (1). ► Carefully raise the M.2 module upwards at the free side.
Removing and installing components during servicing ► Pull the M.2 module in the direction of the arrow (2) and out of the slot on the mainboard and remove it from the casing. ► Re-fasten the cover, see "Attaching the cover", Page 85 Installing an M.2 module ► Remove the cover, see "Removing a cover", Page 79 2 2 1 ► Insert the M.2 module at a slight angle in the direction of the arrow (1) into the slot on the mainboard. ► Secure the M.2 module with the screw (2) in its installation slot.
Removing and installing components during servicing 2 ► Fold the protective film in the direction of the arrow. Attaching the cover 2 1 ► Place the cover in the correct mounting position (1). ► Tighten the screw (2). ► Complete the installation, see "Finishing component removal", Page 86.
Removing and installing components during servicing Finishing component removal After you have removed or changed the system components as you required, please prepare your device for operation again as follows: ► Install the battery again (see "Inserting battery", Page 50). ► Turn the notebook the right way up again and place it on a flat surface. ► Reconnect the cables that you disconnected before.
Settings in BIOS Setup Utility Settings in BIOS Setup Utility BIOS SetupUtility System Setup Configuration,BIOSSetupUtility Hardwareconfiguration settings,BIOSSetupUtility configuration The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the notebook. When it is delivered, the notebook is set to factory default settings. You can change these settings in BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.
Settings in BIOS Setup Utility Operating BIOS Setup Utility BIOS SetupUtility Press the F1 key to display help on the operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility. With the F9 key you can load the default settings of the BIOS Setup Utility. ► Use the cursor keys ← or → to select the menu you wish to access to make changes. The menu is displayed on the screen.
Settings in BIOS Setup Utility Exiting BIOS Setup Utility BIOS SetupUtility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility ► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The notebook is rebooted and the new settings come into effect.
Troubleshooting and tips Troubleshooting and tips Fault Tips Troubleshooting Follow the safety notes in the "Safety/Regulations" manual when connecting or disconnecting cables. If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the notebook off. ► Please contact the Hotline/Service Desk.
Troubleshooting and tips The notebook’s date or time is incorrect Dateisincorrect Incorrectdate/time Timenotcorrect Cause Time and date are incorrect. If the time and date are still set incorrectly after switching on the notebook. Troubleshooting ► With the BIOS-Setup-Utility, you can set the date and time in the main menu. ► Please contact your sales outlet or our Hotline/Service Desk. Battery indicator does not illuminate Cause The battery is not installed correctly. The battery is not being charged.
Troubleshooting and tips The external monitor remains blank Monitor Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Screen output is set to the notebook’s LCD screen The external monitor’s power cable or data cable is not connected properly. Troubleshooting ► Switch the external monitor on. ► Press any key to continue. ► Adjust the brightness of the monitor.
Troubleshooting and tips The cursor does not correctly follow the pen movements Cause Pen incorrectly calibrated Fault elimination ► Calibrate the pen as shown under Hardware and Sound / Tablet PC Settings in the Control Panel, see "Setting the pen", Page 37 and "Calibrating the pen", Page 37. Pen input not working Cause Incorrect driver installed. Troubleshooting ► If your device is one which can only be operated using the pen, install the driver for the standard model.
Troubleshooting and tips The notebook stops working Energysaving mode Notebook Cause Notebook is in energy saving mode. An application programme has caused the malfunction. The battery is dead. Troubleshooting ► Leave energy saving mode. ► Close the application program or restart the notebook (by restarting the operating system or switching the device off and back on again). ► Charge the battery. or ► Insert a charged battery. or ► Connect the mains adapter to the notebook.
Troubleshooting and tips The battery discharges too quickly Battery: Cause The battery is either too hot or too cold. In this case the battery indicator flashes. Troubleshooting ► Bring the notebook up/down to a normal temperature again. ► If the operating time of the battery life is extremely short, the battery is probably too old. Replace battery if necessary. You may have an application running that ► Use the mains adapter as frequently as consumes a great deal of power due to frequent possible.
Troubleshooting and tips Acoustic warnings Acoustic error messages Errors Cause A beep sounds every few seconds. Troubleshooting ► Charge the battery. The battery is almost flat.
Troubleshooting and tips Error messages on the screen Error message: messages onthescreen This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation. If the error message appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre.
Troubleshooting and tips Error message/cause Resolution Previous boot incomplete - Default configuration ► Press the F1 function key when prompted used Due to an error during the previous system to do so. boot, default values were used for certain settings. Check the settings in the BIOS Setup. Real time clock error ► Contact your sales outlet or our customer service centre. nnnnK Shadow RAM failed at offset: xxxx Failing ► Contact your sales outlet or our customer Bits: zzzz service centre.
Technical data Technical data Notebook General Processor Main memory (SO DIMM) 7th generation or 8th generation Intel processor (configuration dependent) Maximum 16 GByte DDR4 ® Core™ 1 slot for 4, 8 or 16 Gbyte module Electrical data Safety regulations complied with Protection class Maximum power consumption (with the notebook switched on and the battery charging): LCD screen Size Resolution CE II 65 W (without Port Replicator) / 90 W (with USB Type-C Port Replicator) 31.75 cm / 12.
Technical data SmartCard slot SIM card slot Ports HDMI port VGA port LAN port USB (Universal Serial Bus) Security Lock Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) 1 x (configuration dependent) 1 x (configuration dependent) 1x 1x Socket, RJ45 3 x USB (1 x USB 3.0, 1 x USB Type-C (for USB Type-C Port Replicator), 1 x USB 3.0 with charging function (Anytime USB charge)) 1x 7K1 7M2 5 °C .... 35 °C / 41°F .... 95°F –15 °C ....
Technical data Screen resolutions for integrated screen and external screens Max. number of screens 2 3 Notebook Integrated connection Number monitor of HD 1366 x 768 external VGA screens FHD 1920 x 1080 HDMI 3840 x on 2160 @ 30 Hz 1 1920 x on 1200 @ 60 Hz 3840 x 1920 x on 2 2160 @ 1200 @ 30 Hz 60 Hz Ports on the Port Replicator HDMI Display Port VGA - - - - - - - - - Rechargeable battery You will find information on the batteries used in your device on the Internet at "http://www.fujitsu.
Technical data Mains adapter for use with the notebook and port replicator Connect only the 90 W mains adapter to the USB Type-CTM Port Replicator. The following technical data applies to the mains adapter supplied with the notebook and USB Type-CTM Port Replicator, which you can order separately. Primary Rated voltage Rated frequency Max. rated current Secondary Nominal power Rated voltage Max. rated current 100 V to 240 V (automatic) 50 Hz to 60 Hz (automatic) 0.7 A to 1.2 A 65 W / 90 W 19 V 3.
Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes You can find information on this subject on your notebook or on our website ("http://www.fujitsu.com/fts/about/fts/environment-care/"). Electrical safety including ergonomic requirements (GS, depending on the device) Please refer to the associated data sheet to establish whether the model variant of your device has GS certification. You can find further information on the Internet at "http://www.fujitsu.
Index Index A Acoustic error messages 96 Activate/deactivate keyboard backlight Alt + Tab 45 Anti-theft protection 65 Audio ports 76 B Back tab 45 Backspace 42 Battery battery life 47 caring for and maintaining 47 charge level 47, 51 charging 47 self-discharge 47 storage 47 Battery indicator 21 Battery status indicator see Battery indicator 21 Battery status meter 47 Battery symbol see Battery indicator 21 Battery: discharges too quickly 95 BIOS Setup Utility calling 87 exiting 89 operating 88 protecting w
Index Fn+space key G Getting started 45 16 H Hardware configuration HDMI port 71 87 I Important notes 12 Incorrect date/time 91 Indicator Caps Lock 22 drive 21 F Lock 21 Num Lock 21 Scroll Lock 22 K Key combinations Keyboard 41 cleaning 15 44 L Landscape orientation screen 26 LCD screen cleaning 15 decrease brightness 44 difficult to read 91 notes 30 reflected glare 91 remains blank 91 LCD screen is too dark 91 Life, battery 47 Line feed 42 Loudspeakers 53 switch off 44 switch on 44 M Main memory se
Index Palm vein sensor 65 Configuring 65 Password changing 67 entering 66 removing 67 Password protection 66 Pen 35 Port Replicator Ports 58 Portrait orientation screen 26 Ports Port Replicator 58 Power power consumption 51 power-management features Power-on indicator 21, 24 Preparing for operation 17 Printer does not print 94 R Radio component: safety notes 12 Rechargeable battery 47 see Battery 47 Removing memory see Adding memory 80 Return 42 S Safety notes 12 Screen no screen display 92 Screen brightne
Index Volume decrease 44 increase 44 Volume control 53 W Windows key 42 Wireless components Fujitsu switch off 44 switch on 44 Wireless LAN Switching the module off 56 Switching the module on 56 Wireless LAN: safety notes 12 107