User's Manual

Online Procedures, Confirmation of Subscription, etc.
● There are cases where the site may not be available depending on system maintenance or subscription, etc.
● You need "Network security code" and "ID/Password" to follow the procedure for " ドコモオンライン手続き (docomo online procedures)".
International call access code
for the country you stay
● From land-line phones <Universal number>
* You might be charged a domestic call fee according to the call rate for the country you stay.
For international call access codes for major countries and universal number international prefix, refer to DOCOMO International Services
website.
Universal number
international prefix
-8000120-0151
*
-81-3-6832-6600
*
(toll free)
●  From DOCOMO mobile phones
For loss, theft, malfunction, and inquiries while overseas (24-hour reception)
● If you lose your terminal or have it stolen, immediately take the steps necessary for suspending the use of the terminal.
● If the terminal you purchased is damaged, bring your terminal to a repair counter specified by DOCOMO after returning to Japan.
From sp-mode d メニュー (dmenu) → " お客様サポート (Customer support)" → " ドコモオンライン手続き (docomo online
procedures)"
From PCs My docomo (https://www.nttdocomo.co.jp/mydocomo/)
→ Select required item in " ドコモオンライン手続き
(docomo online procedures)"
* You are charged a call fee to Japan when calling from a land-line phone, etc.
If you use 0, you should dial the number 㧗81-3-6832-6600 (to enter '㧗', touch and hold the '0' key).