P3PC-3792-02ENZ0 Troubleshooting (installation)
Introduction Thank you for purchasing the color image scanner ScanSnap S1500/S1500M/S1300/S1100 (hereinafter referred to as "the ScanSnap"). This manual provides information about resolutions for troubles that you may have upon installing the software bundled with the ScanSnap, and how to install and uninstall the software. We hope that this manual will provide you with useful information in order to utilize the ScanSnap. If you are using a Microsoft® Windows® operating system, either Adobe® Acrobat® (7.
Introduction Manuals Read the following manuals as needed when using the ScanSnap. Manual Description Safety Precautions Read this manual before you start using the product because it contains important information about the safe use of the ScanSnap. ScanSnap S1500/ S1500M Getting Started (*1) This manual explains about the ScanSnap package contents, software installation, connecting the ScanSnap, and checking the operation. ScanSnap S1300 Getting Started (*2) Location Included in the package.
Introduction ■ About This Manual Structure of This Manual This manual consists of the following: Troubles and Resolutions in Windows This chapter explains about the resolutions for when you failed to install the software bundled with the ScanSnap, or when the ScanSnap does not operate normally after software installation. Troubles and Resolutions in Mac OS This chapter explains about the resolutions for when you failed to install the software bundled with the ScanSnap.
Introduction Screen Examples in This Manual z Windows screen Screenshots in this manual are used according to guidelines provided by Microsoft Corporation. The screenshots used in this manual are of Windows Vista. The actual windows and operations may differ depending on the operating system that you are using. z Mac OS screen The screenshots used in this manual are of Mac OS X v10.6. The actual windows and operations may differ depending on the Mac OS that you are using.
Introduction Adobe Acrobat : Adobe® Acrobat® All the descriptions in this manual assume the usage of Adobe Acrobat bundled with ScanSnap S1500/S1500M. Unless otherwise specified, the term Adobe Acrobat refers to the Adobe Acrobat bundled with ScanSnap S1500/S1500M. Note that Adobe Acrobat may be upgraded without notice. If the descriptions differ from the actual displayed screens, refer to Adobe Acrobat Help.
Contents Introduction ................................................................................... 2 ■ About This Manual ....................................................................... 4 Troubles and Resolutions in Windows ....................................... 9 How to find your resolution ............................................................... 10 If your first attempt to install failed ...................................................
Contents ■ Evernote for Windows .......................................................................... 43 ■ Scan to Microsoft SharePoint............................................................... 45 ■ Trial software........................................................................................ 47 ■ Adobe Acrobat ..................................................................................... 49 Installing in Mac OS ......................................................................
Troubles and Resolutions in Windows This chapter explains about the resolutions for troubles that you may have upon installing or uninstalling the bundled software in Windows. How to find your resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 If your first attempt to install failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 If you have installed the software before . . . . . . . . . . . . . . . . . . . . . . . .
How to find your resolution How to find your resolution When you have trouble installing the software successfully or the ScanSnap does not operate normally after installation is complete, refer to the flow chart below for troubleshooting.
If your first attempt to install failed If your first attempt to install failed This section explains how to troubleshoot when you failed to install the bundled software the first time. If you have installed any software bundled with the ScanSnap (including models other than S1500/S1500M/S1300/S1100) before, refer to "If you have installed the software before" (page 12). 1. Restart the computer and log on as a user with Administrator privileges. 2. Reinstall the software.
If you have installed the software before If you have installed the software before This section explains how to troubleshoot when you failed to reinstall the software in a computer in which the software bundled with the ScanSnap (including models other than S1500/S1500M/S1300/S1100) has been installed before. ■ Uninstalling the software Uninstall the software in the following procedure. 1. If the ScanSnap is connected to the computer, unplug the USB cable from the computer. 2.
If you have installed the software before 4. Uninstall the software. z For Windows 7 / Windows Vista 1. Select [Start] menu [Control Panel] [Programs]. 2. Select [Programs and Features]. A list of installed software is displayed. 3. Select a software to uninstall. The following software must be uninstalled: - ScanSnap Manager - ScanSnap Organizer - CardMinder To uninstall more than one software, repeat steps 3. to 6. for each software. 4. Click the [Uninstall] button. A confirmation message appears. 5.
If you have installed the software before z For Windows XP 1. Select [start] menu [Control Panel] [Add or Remove Programs]. A list of installed software is displayed. 2. Select a software to uninstall. The following software must be uninstalled: - ScanSnap Manager - ScanSnap Organizer - CardMinder To uninstall more than one software, repeat steps 2. to 5. for each software. 3. Click the [Remove] button. A confirmation message appears. 4. Click the [Yes] button. The software is uninstalled. 5.
If you have installed the software before z For Windows 2000 For S1100, Windows 2000 is not supported. 1. Select [Start] menu [Settings] [Control Panel] [Add/Remove Programs]. A list of installed software is displayed. 2. Select a software to uninstall. The following software must be uninstalled: - ScanSnap Manager - ScanSnap Organizer - CardMinder To uninstall more than one software, repeat steps 2. to 5. for each software. 3. Click the [Remove] button. A confirmation message appears. 4.
If you have installed the software before ■ Removing the installation information If the name of the software that you tried to uninstall still remains in the list in [Programs and Features] of the Control Panel, or if the software cannot be uninstalled for some reason, you need to remove the installation information. Remove the installation information in the following procedure.
If you have installed the software before 5. Select the software from which you want to remove the installation information. z ScanSnap Manager 1. Select [ScanSnap Manager] and click the [Remove] button. A confirmation message appears. 2. Click the [Yes] button. A message appears to check whether or not to remove the profile information. 3. Click the [Yes] button to remove and the [No] button to keep the profile information.
If you have installed the software before z ScanSnap Organizer/CardMinder 1. Select [ScanSnap Organizer] or [CardMinder], and click the [Remove] button. A confirmation message appears. 2. Click the [Yes] button. The installation information is removed, and the following message appears. 3. Click the [OK] button to close the [Remove Installation Information] dialog box. 6. By repeating step 5.
If you have installed the software before 8. Confirm that the installation folder no longer exists. If the [ScanSnap] folder remains in the following location, rename the folder (e.g. [-ScanSnap]). This folder can later be deleted once the installation is successfully completed. Path: Drive name (e.g. "C"):\Program Files\PFU After completing the procedure, proceed to the next topic "Installing the software from the [ScanSnap Setup] dialog box" (page 20).
If you have installed the software before ■ Installing the software from the [ScanSnap Setup] dialog box Once you have uninstalled the software or removed the installation information, install the software from the [ScanSnap Setup] dialog box. Install the software in the following procedure. 1. Restart your computer. 2. Log on as a user with Administrator privileges. 3. If an anti-virus software is running, disable the software temporarily.
If you have installed the software before 5. Click the [Install Products] button. Example: [ScanSnap Setup] dialog box for S1500 The [Install Products] dialog box appears.
If you have installed the software before 6. Click the [ScanSnap] button. Example: [Install Products] dialog box for S1500 The [ScanSnap] dialog box appears, displaying the [Welcome to the InstallShield Wizard for ScanSnap] screen. Follow the instructions on the screen to continue with the installation.
If you have installed the software before ■ Installing one software at a time Install the software one by one in the following procedure. 1. Restart your computer. 2. Log on as a user with Administrator privileges. 3. If an anti-virus software is running, disable the software temporarily. If you cannot disable the anti-virus software, check if the software is set to lock the application. 4. Insert the Setup DVD-ROM into the DVD-ROM drive. The [ScanSnap Setup] dialog box appears. 5.
When the ScanSnap Manager icon does not appear When the ScanSnap Manager icon does not appear This section explains how to troubleshoot when the ScanSnap Manager icon does not appear on the taskbar even though you installed the software and connected the ScanSnap to the computer. In Windows 7, check if the ScanSnap Manager icon when you click is displayed in the menu that appears on the taskbar. ■ Displaying the ScanSnap Manager icon 1.
When ScanSnap Manager does not operate normally When ScanSnap Manager does not operate normally If the ScanSnap Manager icon is displayed as even though you installed the software and connected the ScanSnap to the computer, perform the following procedures. In Windows 7, the ScanSnap Manager icon you click is displayed in the menu which appears when on the taskbar. ■ Removing unnecessary icons from the taskbar 1. Check the software icons on the taskbar, and exit the software that you are not using.
When ScanSnap Manager does not operate normally ■ Checking if ScanSnap Manager is operating normally 1. Turn the ScanSnap off then back on. Make sure to leave at least five seconds between turning the power ON/OFF. If the problem persists, proceed to 2. 2. If you are using a USB hub, connect the ScanSnap to the computer directly. If the problem persists, proceed to 3. 3. If an anti-virus software is running, disable the software temporarily.
When ScanSnap Manager does not operate normally 5. Check the privileges to access the installation files. 1. Select [Start] menu [All Programs] [ScanSnap Manager] [ScanSnap Support Tool]. The [ScanSnap Support Tool] dialog box appears. 2. Click the [Check] button, and proceed by following the instructions displayed on the screen. If the message "The recommended privileges have been applied." appears, turn the ScanSnap off then back on.
When ScanSnap Manager does not operate normally 7. Recover the connection with the ScanSnap. 1. Select [Start] menu [All Programs] [ScanSnap Manager] [ScanSnap Support Tool]. The [ScanSnap Support Tool] dialog box appears. 2. Click the [Recover] button, and proceed by following the instructions displayed on the screen. If the problem persists, refer to the next topic "Removing the ScanSnap's connection information" (page 29).
When ScanSnap Manager does not operate normally ■ Removing the ScanSnap's connection information The ScanSnap might have been connected to the computer before you installed the software. In that case, you need to remove the connection information of the ScanSnap. Remove the ScanSnap's connection information in the following procedure. 1. Connect the ScanSnap to the computer, and open the ADF paper chute (cover). 2. Open Device Manager.
When ScanSnap Manager does not operate normally 7. Restart your computer. 8. Connect the USB cable to the computer. 9. Turn the ScanSnap on. The ScanSnap Manager icon appears on the taskbar. Make sure that the displayed icon is . If the problem persists, refer to "If you have installed the software before" (page 12). If the problem still persists, perform the procedures described in "When ScanSnap Manager does not operate normally" once again.
When you cannot uninstall the software When you cannot uninstall the software This section explains how to troubleshoot when you cannot uninstall ScanSnap Manager, ScanSnap Organizer or CardMinder. 1. Restart the computer and log on as a user with Administrator privileges. 2. Remove the installation information. For details, refer to "Removing the installation information" (page 16). 3. Install the software. For details, refer to "ScanSnap software" (page 39). 4. Uninstall the software.
Troubles and Resolutions in Mac OS This chapter explains about the resolutions for troubles that you may have upon installing the bundled software in Mac OS. If you have installed the software before . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 If you failed to install Evernote for Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If you have installed the software before If you have installed the software before This section explains how to troubleshoot when you failed to reinstall the software in a computer in which the software bundled with the ScanSnap (including models other than S1500/S1500M/S1300/S1100) has been installed before. 1. Uninstall the software. For details, refer to "Uninstalling in Mac OS" (page 65). 2. Install the software. For details, refer to "Installing in Mac OS" (page 51).
If you failed to install Evernote for Mac If you failed to install Evernote for Mac If you try to install "Evernote for Mac" that is bundled with the ScanSnap when Evernote for Mac is already installed in your computer, an error message may appear. In that case, perform the following procedure. 1. Exit Evernote if it is running. Check the Dock and the right side of the menu bar, and confirm that Evernote is not running. 2. Install Evernote for Mac. For details, refer to "Evernote for Mac" (page 57).
Installing the Software This chapter explains how to install the software bundled with the ScanSnap. Installing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Installing in Mac OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing in Windows Installing in Windows This section explains how to install the software in Windows. ■ System requirements Operating system CPU Memory Display resolution Hard disk space Windows 7 (32 bit/64 bit) Windows Vista (*1) (32 bit/64 bit) Windows XP (*2) (32 bit) Windows 2000 (*3) Intel® Core™ 2 Duo 2.2 GHz or higher recommended (minimum: Intel® Pentium® 4 1.
Installing in Windows z The following applications may be installed at the same time when ScanSnap Manager, ScanSnap Organizer or CardMinder is installed. Windows Vista z .NET Framework 3.5 SP1 (500 MB free disk space required) Windows XP - If Service Pack 3 or later is installed z .NET Framework 3.5 SP1 (500 MB free disk space required) - If Service Pack 2 is installed z Windows Installer 3.1 (30 MB free disk space required) z .NET Framework 3.
Installing in Windows ■ How to install the software When you insert the Setup DVD-ROM into the DVD-ROM drive on your computer, the [ScanSnap Setup] dialog box appears. Example: [ScanSnap Setup] dialog box for S1500 The functions of each button in the [ScanSnap Setup] dialog box are as follows. Button Function Readme Displays the [Readme] dialog box where you can refer to the Readme file of each software.
Installing in Windows ■ ScanSnap software Install the following software: z z z z ScanSnap Manager ScanSnap Organizer CardMinder ABBYY FineReader for ScanSnap The procedure is as follows. 1. Turn on the computer and log on as a user with Administrator privileges. 2. Insert the Setup DVD-ROM into the DVD-ROM drive. The [ScanSnap Setup] dialog box appears. If the [ScanSnap Setup] dialog box does not appear, double-click "ScanSnap.exe" in the Setup DVD-ROM via Windows Explorer. 3.
Installing in Windows 4. Click the [ScanSnap] button. Example: [Install Products] dialog box for S1500 The [ScanSnap] dialog box appears, displaying the [Welcome to the InstallShield Wizard for ScanSnap] screen. 5. Click the [Next] button. The [ScanSnap Setup] dialog box appears. 6. Read the message about anti-virus software, and click the [OK] button. The [Select Features] screen appears.
Installing in Windows 7. Confirm the check boxes of the software that you want to install are selected, and click the [Next] button. z The software will not be installed unless the check box is selected. z Note that you must install ScanSnap Manager. Also, it is recommneded to install all software in order to utilize the features of the ScanSnap. The [Choose Destination Location] screen appears. 8. Confirm the destination folder, and then click the [Next] button.
Installing in Windows 11.Read the instuctions, and click the [Next] button. The [ScanSnap S1100 How to load a document (2/2)] screen appears. 12.Read the instructions, and click the [Next] button. The [InstallShield Wizard Complete] screen appears. 13.Click the [Finish] button. 14.Remove the Setup DVD-ROM from the DVD-ROM drive. If the installation is not successfully completed, refer to "Troubles and Resolutions in Windows" (page 9).
Installing in Windows ■ Evernote for Windows The procedure is as follows. 1. Turn on the computer and log on as a user with Administrator privileges. 2. Insert the Setup DVD-ROM into the DVD-ROM drive. The [ScanSnap Setup] dialog box appears. If the [ScanSnap Setup] dialog box does not appear, double-click "ScanSnap.exe" in the Setup DVD-ROM via Windows Explorer. 3. Click the [Install Products] button. Example: [ScanSnap Setup] dialog box for S1500 The [Install Products] dialog box appears.
Installing in Windows 4. Click the [Evernote] button. Example: [Install Products] dialog box for S1500 Installation starts. 5. Follow the instructions on the screen to complete the installation. 6. Click the [Finish] button when the installation complete notification is displayed. 7. Remove the Setup DVD-ROM from the DVD-ROM drive.
Installing in Windows ■ Scan to Microsoft SharePoint The procedure is as follows. For details about system requirements and notes on installation, refer to "Readme" of Scan to Microsoft SharePoint. Click the [Scan to Microsoft SharePoint] button in the [Readme] dialog box to open the Readme file. 1. Turn on the computer and log on as a user with Administrator privileges. 2. Insert the Setup DVD-ROM into the DVD-ROM drive. The [ScanSnap Setup] dialog box appears.
Installing in Windows 4. Click the [Scan to Microsoft SharePoint] button. Example: [Install Products] dialog box for S1500 Installation starts. 5. Follow the instructions on the screen to complete the installation. 6. Click the [Close] button when the installation complete notification is displayed. 7. Remove the Setup DVD-ROM from the DVD-ROM drive. For details about how to use Scan to Microsoft SharePoint, refer to the Scan to Microsoft SharePoint User Guide.
Installing in Windows ■ Trial software The procedure is as follows. For details about system requirements and installation, refer to "Readme" of the trial version software. Click on the name of the software in the [Trial Software] dialog box, then click the [Readme] button to open the Readme file. 1. Turn on the computer and log on as a user with Administrator privileges. 2. Insert the Setup DVD-ROM into the DVD-ROM drive. The [ScanSnap Setup] dialog box appears.
Installing in Windows 4. Click the button of the trial software you want to install. The setup dialog box of the trial software appears (e.g. [Rack2-Filer Setup]). 5. Click the [Install Product] button. Installation starts. 6. Follow the instructions on the screen to complete the installation. 7. Click the [Finish] button when the installation complete notification is displayed. 8. Remove the Setup DVD-ROM from the DVD-ROM drive.
Installing in Windows ■ Adobe Acrobat Install Adobe Acrobat in the following procedure. z Adobe Acrobat DVD-ROM for Windows is bundled with S1500. z Adobe Acrobat can be used in the following operating systems: - Windows 7 - Windows Vista (Service Pack 2 or later required) - Windows XP (Service Pack 3 or later required) Additional requirements are as follows: - Internet Explorer 7.0 or later / Firefox 3.
Installing in Windows 4. Click the [Next] button. 5. Follow the instructions on the screen to complete the installation. z For details about the installation of Adobe Acrobat, refer to "Readme" included on the Adobe Acrobat DVD-ROM. To open Readme, open the file below via Windows Explorer. DVD-ROM drive: \ReadMe.htm z For details about how to use Adobe Acrobat, refer to the Adobe Acrobat Help. 6. When the installation is complete, remove the Adobe Acrobat DVD-ROM from the DVD-ROM drive.
Installing in Mac OS Installing in Mac OS This section explains how to install the software in Mac OS. ■ System requirements Operating system (*1) CPU Memory Mac OS X v10.7 Mac OS X v10.6 Mac OS X v10.4 (*2) Intel® Core™ 2 Duo 2.4 GHz or higher recommended (minimum: Intel® Core™ Duo 1.83 GHz or PowerPC G5 1.6 GHz) 2 GB or more 1 GB or more Display resolution Hard disk space Mac OS X v10.
Installing in Mac OS ■ How to install the software When you insert the Setup DVD-ROM into the DVD-ROM drive on your computer, the [ScanSnap] window appears. Example: [ScanSnap] window for S1500M The functions of each icon in the [ScanSnap] window are as follows. Icon Function ScanSnap Installs the following software: z ScanSnap Manager z ABBYY FineReader for ScanSnap z Cardiris Evernote Installs Evernote for Mac. Readme Displays the Readme file.
Installing in Mac OS ■ ScanSnap software Install the following software: z ScanSnap Manager z ABBYY FineReader for ScanSnap z Cardiris The procedure is as follows. 1. Turn on the computer and log in as a user with Administrator privileges. 2. Insert the Setup DVD-ROM into the DVD-ROM drive. The [ScanSnap] window appears. 3. Double-click the [ScanSnap] icon. Example: [ScanSnap] window for S1500M A confirmation message appears.
Installing in Mac OS 4. Click the [Continue] button. The [Install ScanSnap] window appears, displaying the [Welcome to the ScanSnap Installer] screen. 5. Click the [Continue] button. The [Important Information] screen appears. 6. Read [Important Information], and then click the [Continue] button. The [Software License Agreement] screen appears. 7. Read the "END-USER LICENSE AGREEMENT", and click the [Continue] button. A confirmation message appears. 8.
Installing in Mac OS 10.To accept the license agreement, click the [Agree] button. The [Standard Install on "disk name"] screen appears. 11.Click the [Install] button. z To install only ScanSnap Manager, clear the [ABBYY FineReader for ScanSnap] and [Cardiris] checkboxes in the [Custom Install on "disk name"] screen which is displayed by clicking the [Customize] button. z ABBYY FineReader for ScanSnap or Cardiris cannot be installed on its own. An authentication window appears. 12.
Installing in Mac OS 13.Read the instructions, and click the [Continue] button. The [ScanSnap S1100 how to load a document 2] screen appears. 14.Read the instructions, and click the [Continue] button. The message "The installation was successful" appears on the screen. 15.Click the [Close] button. 16.Remove the Setup DVD-ROM from the DVD-ROM drive.
Installing in Mac OS ■ Evernote for Mac The procedure is as follows. 1. Turn on the computer and log in as a user with Administrator privileges. 2. Insert the Setup DVD-ROM into the DVD-ROM drive. The [ScanSnap] window appears. 3. Double-click the [Evernote] icon. Example: [ScanSnap] window for S1500M A confirmation message appears.
Installing in Mac OS 4. To accept the license agreement, click the [Agree] button. A window to start installing Evernote for Mac appears. 5. Drag the [Evernote] icon onto the [Applications] icon. Evernote for Mac is copied into the [Applications] folder. 6. When the copying is finished, drag the Evernote icon on the desktop into the Trash.
Installing in Mac OS 7. Remove the Setup DVD-ROM from the DVD-ROM drive. If the installation is not successfully completed, refer to "Troubles and Resolutions in Mac OS" (page 32). 8. Prepare for the linkage with Evernote. Start up Evernote and create a new Notebook.
Installing in Mac OS ■ Adobe Acrobat Install Adobe Acrobat in the following procedure. z Adobe Acrobat DVD-ROM for Mac OS is bundled with S1500M. z Adobe Acrobat can be used in the following operating systems: - Mac OS X v10.6 (Adobe Acrobat 9.1 or later required.) - Mac OS X v10.5 - Mac OS X v10.4.11 Additional requirements are as follows: - Safari 3.0.4 or later - A display resolution of 1024 × 768 pixels or higher Adobe Acrobat can display the scanned image through linkage with ScanSnap Manager.
Installing in Mac OS 3. When the copying is finished, install Adobe Acrobat in the following procedure. 1. Double-click the [Applications] icon. 2. Open the [Adobe Acrobat 9 Pro] in the [Applications] folder. 3. Double-click the [Adobe Acrobat Pro] icon and follow the instructions on the screen to continue with the installation. z For details about the installation of Adobe Acrobat, click [Read Me] on the [Adobe Acrobat 9 Pro] dialog box in step 2. and read the installation instructions.
Uninstalling the Software This chapter explains how to uninstall the software bundled with the ScanSnap. For details about installation, refer to "Installing the Software" (page 35). Uninstalling in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Uninstalling in Mac OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling in Windows Uninstalling in Windows This section explains how to uninstall the following software: z z z z z z ScanSnap Manager ScanSnap Organizer CardMinder ABBYY FineReader for ScanSnap Evernote for Windows Scan to Microsoft SharePoint The procedure is as follows. 1. Turn on the computer and log on as a user with Administrator privileges. 2. Exit all running software. 3. Select [Start] menu [Control Panel] [Programs] [Programs and Features].
Uninstalling in Windows 5. Click the [Uninstall] button. A confirmation message appears. 6. Click the [Yes] button. The software is uninstalled. z Screen displays may vary slightly depending on the operating system that you are using. In that case, follow the instructions by the operating system.
Uninstalling in Mac OS Uninstalling in Mac OS This section explains how to uninstall the following software: z z z z ScanSnap Manager ABBYY FineReader for ScanSnap Cardiris Evernote for Mac ■ ScanSnap Manager 1. Turn on the computer and log in as a user with Administrator privileges. 2. From Finder, select [Applications] and double-click [ScanSnap] [Sub] [ScanSnap Uninstaller.app]. The [ScanSnap Uninstaller] window appears, displaying the [Welcome to ScanSnap Uninstaller] screen. 3.
Uninstalling in Mac OS 6. Click the [Close] button. If ScanSnap Manager has been configured as a login item with a user account other than the current one, remove it in the following procedure: 1. Log in under the user account where ScanSnap Manager is set as a login item. 2. From the Apple ( ) menu, select [System Preferences]. The [System Preferences] window appears. 3. Select [Accounts]. The [Accounts] window appears. 4. From [My Account], select the currently logged-in user. 5.
Uninstalling in Mac OS ■ ABBYY FineReader for ScanSnap 1. Turn on the computer and log in as a user with Administrator privileges. 2. Exit ABBYY FineReader for ScanSnap if it is running (select [(Application name)] [Quit FineReader for ScanSnap] from the menu bar). One of the following application names is displayed on the menu bar: z z z z FineReader for ScanSnap Scan to Excel Scan to Searchable PDF Scan to Word 3.
Uninstalling in Mac OS ■ Cardiris 1. Turn on the computer and log in as a user with Administrator privileges. 2. Exit Cardiris if it is running (select [Cardiris for ScanSnap] [Quit Cardiris for ScanSnap] from the menu bar). 3. From Finder, select [Applications] [Cardiris for ScanSnap], and drag the [Cardiris for ScanSnap] folder into the Trash. For Mac OS X v10.5/Mac OS X v10.4, also perform the following. From the sidebar in Finder, select the [volume name] [Library] [Cardiris.pkg] into the Trash.
Index A U ABBYY FineReader for ScanSnap Uninstall Windows .......................................... 39 Mac OS ........................................... 53 Adobe Acrobat Windows ......................................... 63 Mac OS ........................................... 65 Windows .......................................... 49 Mac OS ........................................... 60 C Cardiris ................................................. 53 CardMinder ...........................................
Troubleshooting (installation) P3PC-3792-02ENZ0 Issue date : August 2011 Issued by : PFU LIMITED The contents of this manual are subject to change without notice. PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this product, and any claims by a third party. z Copying of the contents of this manual, in whole or in part, as well as the scanner applications is prohibited under the copyright law.
