Owners manual

Index
Introduction
Chapter 8 Troubleshooting
Appendix
Glossary
Contents
TOP
145
How to Load
Documents
Configuring
the Scan
Settings
How to Use
the Operator
Panel
Various Ways
to Scan
Daily Care
Operational
Settings
Replacing
Consumables
Scanner
Overview
Troubleshooting
*1: When the paper separation force is set to [] which is the
maximum level, the message “When [Ready] is displayed, increase the
paper separation force by using the [U] button to suppress multifeeds.”
does not appear.
J2:55 Multifeed detected (Overlap)
Press the iMFF button to
memorize the multifeed
pattern and eject document.
Press the Eject button to eject
the document.
When [Ready] is displayed,
increase the paper separation
force by using the [U] button to
suppress multifeeds. (*1)
When you press the [Eject]
button on the operator
panel, the multifed
documents are ejected.
Multifeed detected (Overlap)
Press the iMFF button to
memorize the multifeed
pattern. Press the Eject button
to eject the document.
When [Ready] is displayed,
increase the paper separation
force by using the [U] button to
suppress multifeeds. (*1)
J2:56 Multifeed detected (Length)
Press the Eject button to eject
the document.
J8:01 Sensor(s) dirty
Clean the Pick Sensor.
Clean the sensor(s).
For details, refer to "Chapter
6 Daily Care" (page 118).
J8:02 Sensor(s) dirty
Clean the Skew Sensor.
J8:03 Sensor(s) dirty
Clean the FEED-TOP Sensor.
J8:04 Sensor(s) dirty
Clean the READ-TOP Sensor.
Error
code
Error message Countermeasure
J8:05 Sensor(s) dirty
Clean the IMP-TOP Sensor.
Clean the sensor(s).
For more details, refer to
"Chapter 6 Daily Care"
(page 118).
J8:06 Sensor(s) dirty
Clean the EXIT Sensor.
J8:07 Sensor(s) dirty
Clean the JAM Sensor.
J9:61 Pick roller error
Pull down the Pick Roller Unit
to its correct position. Remove
excess documents from the
hopper.
Make sure that you do not
have too many documents
on the hopper and the pick
roller unit is not fixed in
upper position.
J9:64 Brake roller/separator roller(s)
not installed correctly
Set the Brake Roller/
Separator Roller(s) unit
correctly.
Check if the separator roller
or the brake roller is set
correctly.
For information on how to
check the rollers, refer to
"7.3 Replacing the
Separator Roller" (page 134)
or "7.4 Replacing the Brake
Roller" (page 137).
Error
code
Error message Countermeasure