Product Data Sheet / Brochure

Service Descriptions: Personal Scanners, S1100i, iX100, S1300i, iX500 and SV600
Advance Exchange
Our Exchange service comprises of rapid permanent replacement
of the faulty scanner and includes:
• Delivery of a replacement scanner (becomes customers property).
• Collection of the faulty scanner (becomes property of Fujitsu).
• Two way shipping costs.
• Spare Parts and Labour to repair the faulty scanner.
The replacement product is shipped in a robust shipping carton,
complete with scanner specic foam interior to ensure that the
replacement scanner arrives undamaged and is ready to go
as soon as it arrives. The re-usable shipping carton eliminates
damage in transit, whilst signicantly cutting down on waste
cardboard in our service operation. This helps us reduce our
environmental impact.
Advance Exchange PLUS
For customers who asset tag their devices and require their
original tagged scanner returned after repair, we oer Advance
Exchange PLUS (Double Exchange) for the iX500 product. This
works exactly the same as Advance Exchange, with the addition
of returning your repaired scanner and collecting the temporary
scanner. Advance Exchange PLUS includes:
• Delivery of a replacement scanner (temporary loan device).
• Collection of the faulty scanner (returned to the repair centre).
• Delivery of the repaired scanner.
• Collection of the temporary loan device.
• Two way shipping costs (twice).
• Spare Parts and Labour to repair the faulty scanner.
The replacement product is shipped in a robust shipping carton,
complete with scanner specic foam interior to ensure that the
replacement scanner arrives undamaged and is ready to go
as soon as it arrives. The re-usable shipping carton eliminates
damage in transit, whilst signicantly cutting down on waste
cardboard in our service operation. This helps us reduce our
environmental impact.
Dierent service levels are available:
Please see next page for full details and comparisons.
Benets of Services from Fujitsu
Wide Range of Service Plans:
• To suit dierent levels of business process criticality and usage.
Manufacturers Service Program
• Peace of Mind - Trust Fujitsu, a global leader in ICT
Products & Services.
A wide range of Scanner Services from Fujitsu
to protect your investment for up to 3, 4 or 5 years,
helping your business to be productive
and competitive.
ASSURANCEPROGRAM
Austria
Belgium
Czech Republic
Denmark
Estonia
*
Finland
France
Germany
Greece
Hungary
Italy
Latvia
*
Lithuania
*
Luxembourg
Netherlands
Norway
Poland
Portugal
Republic
of Ireland
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
United Kingdom
Geographic Coverage and Availability
Enhanced Service Plans Currently
Available in:
*Limitations Apply.