User manual
5.3 Remedying Common Troubles
fi-5530C Image Scanner Operator’s Guide  93
TROUBLESHOOTING
5
*1) For details on the requirements, refer to "6.2 Document Quality" on page 103.
*2) For details on multi feeds, refer to "6.5 Multi feed Detection Conditions" on page 108.
*3) For details on how to set paper thickness switch, refer to "2.3 Scanning thin Docu-
ments" on page 31.
*4) For details on how to clean the rollers, refer to "3.2 Cleaning the ADF" on page 53.
*5) For details on how to clean the Ultrasonic sensor, refer to the "3.2 Cleaning the ADF" 
on page 55.
*6) For details on how to replace (or attach) the Pad ASSY, refer to "4.2 Replacing the Pad 
ASSY" on page 66.
*7) For details on how to clean the Pad ASSY, refer to "3.2 Cleaning the ADF" on page 55.
YES
Clean the Pad ASSY.(*7)
Is the Pad ASSY dirty?
Is the Pad ASSY worn out?
YES
Replace the Pad ASSY.(*6)
NO
Is the Pad ASSY attached 
correctly?
NO
Attach the Pad ASSY 
correctly.(*6)
YES
NO
Continued from the previous page
Is the document stack 10mm (A4)/
5mm (A3) or less?
NO
Reduce the number of 
sheets in the stack.
YES
If you cannot solve the problem 
after taking measures, check the 
items in "5.4 Items to check before
contacting the dealer where you 
bought the scanner" and contact 
the dealer or an authorized 
FUJITSU service provider.










