Operating Manual FUJITSU Tablet STYLISTIC Q509 System
Contact address in North America FUJITSU AMERICA INC. 1250 East Arques Avenue, Sunnyvale, CA 94085-3470, U.S.A. Telephone: 800 831 3183 or 408 746 6000 "http://solutions.us.fujitsu.com" "http://solutions.us.fujitsu.com/contact" Have a question? Email us at: "AskFujitsu@us.fujitsu.com" Copyright © 2019 Fujitsu America, Inc.
FUJITSU Tablet STYLISTIC Q509 Operating Manual Conformity declaration 7 Fujitsu Contact Information 8 Ports and controls 10 Important notes 13 First-time setup of your device 17 Working with the Tablet PC 21 Accessories for your Tablet PC (optional) 38 Security functions 66 Connecting external devices 71 Settings in BIOS Setup Utility 75 Troubleshooting and tips 77 Technical data 84 Manufacturer’s notes 91 FCC and IC Regulatory Information 94 Canadian Notice / Avis pour le Canad
Copyright and Trademark Information Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes.
Contents Contents Conformity declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Fujitsu Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 9 Ports and controls . . . .
Contents Access via 4G / LTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ethernet and LAN (optional, only with cradle, keyboard cover or adapter cable) . . . . . . . . . . . . . . 36 37 Accessories for your Tablet PC (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Your docking cradle (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executing a reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forced shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resetting the rechargeable battery . . .
Contents Canadian Notice / Avis pour le Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Avis pour le Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 97 97 Appendix . . . . . . . . . . . . . .
Conformity declaration Conformity declaration Declarationsofconformity DECLARATION OF CONFORMITY according to FCC Part 15 Responsible Party Name: Address: Telephone: Declares that product: Fujitsu America, Inc. 1250 E. Arques Avenue Sunnyvale, CA 94085 (408) 746-6000 Base Model Configuration: STYLISTIC Q509 (MQ10B) Complies with Part 15 of the FCC Rules. This device complies with Part 15 of the FCC rules.
Fujitsu Contact Information Fujitsu Contact Information Service and Support You can contact Fujitsu Service and Support in the following ways: • • Toll free phone: 1-800-8Fujitsu (1-800-838-5487) Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.
Fujitsu Contact Information Notational conventions Pay particular attention to text marked with this symbol. Failure to observe this warning will endanger your life, will damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information which is required to use the device properly.
Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives an overview of the indicators and connections of the device. Please familiarize yourself with these items before you start to work with the device.
Ports and controls Left side 1 2 3 4 1 = Retaining lug for optional pin thread 2 = Combined headphones and microphone port 3 = Storage card slot (protected by cover) 4 = SIM card slot (configuration-dependent, protected by cover) 5 = USB port 3.0 (USB Type-A, Gen 1) 5 67 8 9 6 = USB port 3.
Ports and controls Top side view 1 2 3 4 5 6 1 = Stylus slot 2 = ON/OFF button 3 = Volume Up button 4 = Volume Down button 5 = Shortcut button 6 = Microphone Rear 1 2 3 4 1 = Camera light 2 = Camera 3 = Camera LED 12 4 = Fingerprint sensor (configuration-dependent) Fujitsu
Important notes Important notes Notes Importantnotes This chapter contains essential safety information which must be followed when working with your Tablet PC. The other notes provide useful information about your Tablet PC. Safety instructions Information, Safetyinformation Please observe the following safety information. Please pay special attention to the sections in the manual marked with the symbol on the left.
Important notes Additional safety notes for devices with wireless components Wireless LAN Bluetooth,Safetynotes components If a wireless component (Wireless LAN, Bluetooth, 4G) is integrated in your Tablet PC, you must be sure to observe the following safety precautions when using your Tablet PC: • • • Switch off the wireless components when you are in an aircraft or driving in a car. Switch off the wireless components when you are in a hospital, an operating room or near a medical electronics system.
Important notes Traveling with your Tablet PC Mobile operation TabletPC Transportation Notes Please follow the instructions below when traveling with your Tablet PC. Before you travel ► Back up important data stored on your hard disk. ► Switch off the wireless component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorized third parties to receive data.
Important notes Transporting the Tablet PC Protect the Tablet PC from severe shocks and extreme temperatures (e.g. direct sunlight in a car). • • • ► ► ► ► Do not transport your Tablet PC while it is turned on. Carry your Tablet PC with you while traveling. Do not check it in as baggage. Never put your Tablet PC through a metal detector. Have it hand-inspected by security personnel. You can however put your Tablet PC through a properly tuned X-ray machine.
First-time setup of your device First-time setup of your device Gettingstarted First-timesetup Please read the chapter "Important notes", Page 13. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before switching it on for the first time, connect the device to the AC voltage using the AC adapter, see "Connecting the AC adapter", Page 18.
First-time setup of your device Choose a location ACadapter Setup Choosealocation Choose a suitable location for the device before setting it up. In doing so, please follow these instructions: • Never place the device or the AC adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can result in damage caused by overheating. The back of the device heats up during normal operation.
First-time setup of your device Switching on the device for the first time Switchingon for thefirsttime To make it easier to use your device for the first time, the operating system is pre-installed on the hard disk. 1 2 ► Press the ON/OFF button (1) for about one second to switch the device on. The power-on indicator (2) lights up whenever the system is switched on. ► During the installation process, follow the on-screen instructions.
First-time setup of your device Installing Bonus Apps BonusApps The Fujitsu Bonus Apps utility can be accessed via the Start menu. ► ► ► ► ► In the Start menu, click on Fujitsu Extras. Double-click on the Application folder. Double-click on the shortcut Fujitsu BonusApps. In the dialog box User Account Control by clicking Yes confirm you wish to enter Fujitsu Bonus Apps. Select the applications you wish to install by selecting the checkbox adjacent to your selection.
Working with the Tablet PC Working with the Tablet PC Tablet Tablet,operation This chapter describes the basics for operating your Tablet PC. You can find instructions on how to connect external devices (e.g. mouse, flash storage) to the Tablet PC in the chapter "Connecting external devices", Page 71. Please refer to the notes in the chapter "Important notes", Page 13.
Working with the Tablet PC No. 1 2 Status indicator Description Power-on indicator • The indicator lights up white: The Tablet PC is switched on. • The indicator flashes: The Tablet PC is in sleep mode (Save-to-RAM). • The indicator is not lit up: The Tablet PC is switched off or in Save-to-Disk mode. Battery charging indicator Please note: If the AC adapter is connected when the state of charge of the battery is more than 90 %, charging will not be started.
Working with the Tablet PC Switching the Tablet PC on Tablet:Switching on Power-onPower-onindicator 1 2 ► Press the ON/OFF button (1) for about one second to switch the device on. The power-on indicator (2) lights up whenever the system is switched on.
Working with the Tablet PC Switching the Tablet PC off Back up your data and close all applications before you switch off your device. Otherwise data might be lost. ► Shut down the operating system correctly. ► If the Tablet PC does not switch itself off automatically, press the ON/OFF button for approx. five seconds. Switchingoffthe Handwriting recognition For detailed information on handwriting recognition, see the documentation for your operating system.
Working with the Tablet PC Pixel A pixel consists of 3 subpixels, normally red, green and blue. A pixel is the smallest element that can be generated by complete functionality of the display. A subpixel is a separately addressable internal structure within a pixel that enhances the pixel function. A cluster contains two or more defective pixels or subpixels in a 5 x 5 pixel block. Subpixel Cluster Background lighting LCD screens are operated with background lighting.
Working with the Tablet PC Using the touchscreen You can execute commands as follows: • • using the stylus (supplied with your device). using your finger Using fingers You can execute certain commands by using your finger tip on the touchscreen of your device. Alternatively, everything which you can select or activate using your finger tip can also be selected or activated using the stylus.
Working with the Tablet PC Using the stylus Pen 1 = stylus tip 4 2 = stylus button (= right mouse button) 3 = stylus button (= eraser) 4 = eyelet for optional stylus tether 3 2 1 You can use the stylus on your Tablet PC as an electronic writing tool, to select menu items and to navigate through the programs. Programs that support handwriting recognition also allow you to write directly on the screen with the stylus. You can also use the stylus as a drawing tool.
Working with the Tablet PC The screen responds to entries made with the tip of the finger or the stylus when the tip of the finger or the stylus directly touches the screen. You can use the stylus to perform almost all functions for which you would otherwise use a mouse. Action Mouse Selecting menu Click with the left mouse button. items Starting programs Double-click with the left mouse button. Moving an object Drag with the left mouse button or window pressed.
Working with the Tablet PC Calibrating the stylus Before first use with the stylus, you must calibrate your Tablet PC via the operating system, so that it recognizes the stylus as accurately as possible. You should also always repeat the calibration if the co-ordination between the stylus and the cursor movement deteriorates. Operating system Windows 10 Menu To calibrate, run the Hardware and Sound / Tablet PC Settings function in the Control Panel.
Working with the Tablet PC Tablet buttons In addition to the ON/OFF button (1), your Tablet PC is fitted with three tablet buttons. 1 No. 2 3 4 2 3 4 Description Volume Up button Volume Down button Functions Increase volume Decrease volume Shortcut button Start function manager or screen shot function If the Tablet PC’s ON/OFF button is pressed in combination with the volume down button, this corresponds to the function of the key combination Ctrl + Alt + Del on a keyboard.
Working with the Tablet PC Camera Camera Your device has two cameras: one on the front of the device and one on the rear. Depending on the software used, you can use your camera to take pictures, record video clips or take part in web chats. • • • • The picture quality depends on the lighting conditions and the software being used. You can only use the camera with a particular application (e.g. an Internet telephony program or a video conferencing program which supports cameras).
Working with the Tablet PC Using the power-saving functions Battery Power Energy The Tablet PC uses less power when the power-saving functions are enabled. You will then be able to work longer when using the battery before having to recharge it. The energy efficiency is increased and environmental pollution is reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment. ► Set the power-saving functions in your Control Panel.
Working with the Tablet PC Inserting the memory card ► Open the slot cover (1). ► Gently slide the memory card into the slot (a) until you feel it click into place (2). The label area must face the front of the Tablet PC. Do not apply any force, otherwise the delicate contact surfaces could be damaged. ► Close the slot cover (3).
Working with the Tablet PC SIM card (configuration-dependent) A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a cellular phone or Tablet PC and, together with an integrated 4G module, enables access to a cellular radio network. Follow the instructions supplied by the provider of the SIM card. If you do not feel the SIM card engage as you insert it, use a pointed object to insert the SIM card. Please note that the SIM card format must be micro-SIM (3FF).
Working with the Tablet PC Removing a SIM card 2 1 ► Open the slot cover (1). ► Remove the SIM card carrier from its location (2). ► Remove the SIM card from the SIM card carrier (3). ► Push the SIM card carrier back into its location (4). ► Close the slot cover. 4 3 Wireless LAN / Bluetooth / LTE / 4G wireless components The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device. This computer uses an Intel® Wireless-AC 9560 module.
Working with the Tablet PC Configuring WLAN access • Requirement: A WLAN is available and you have the necessary access data on hand. Information on configuring WLAN access can be found in the documentation for your operating system. Further information on WLAN and Bluetooth For further information about WLAN or Bluetooth, please refer to the appendix of this Operating Manual. For WLAN specifications, see chapter "WLAN specifications", Page 86.
Working with the Tablet PC Ethernet and LAN (optional, only with cradle, keyboard cover or adapter cable) EthernetLAN You can use the optionally available accessories to establish a connection to a local network (LAN = Local Area Network). ► Connect the network cable to the LAN port of the accessory (1). ► Connect the network cable to your network connection (2). 1 2 Your network administrator can help you to configure and use the LAN connections.
Accessories for your Tablet PC (optional) Accessories for your Tablet PC (optional) The following accessories are available for your Tablet PC: • Folio cover • Protective TPU cover with hand strap • Shoulder strap and stand • Keyboard cover • Docking cradle • Additional stylus • Additional stylus tips The following sections provide more information on handling the accessories.
Accessories for your Tablet PC (optional) Your docking cradle (optional) As well as fast charging, your cradle is a device that also allows you to quickly connect your Tablet PC to your peripherals, such as a display, keyboard, mouse etc. You only need to dock the Tablet PC to be able to work with your peripheral devices. If the Tablet PC is connected to the cradle, connections at all the USB ports are only supported if the USB cable is up to 3m long.
Accessories for your Tablet PC (optional) Setting up the cradle Select a suitable location for the cradle before setting it up. In doing so, please follow these instructions: • • • • 40 Place the cradle on a flat, stable, non-slippery surface. Never place the cradle or the AC adapter on a heat-sensitive surface. Do not expose the cradle to extreme environmental conditions. Protect the cradle from dust, moisture and heat.
Accessories for your Tablet PC (optional) Connecting the Tablet PC to the cradle It is possible to connect the Tablet PC to the cradle while it is running. Disconnect the AC adapter from the Tablet PC before connecting the Tablet PC to the cradle. When the Tablet PC is connected to the cradle, you must connect the AC adapter to the cradle, to be able to use all the cradle’s functions. Cradle ► Remove the AC plug of the AC adapter from the power outlet.
Accessories for your Tablet PC (optional) Disconnecting the Tablet PC from the cradle It is possible to separate the Tablet PC from the cradle while it is running. 2 1 ► Press the slide-out button in the direction of the arrow (1) until it firmly remains in pressed position (red marking visible). ► While holding down the lower part of the cradle, lift the tablet PC from the cradle in the direction of the arrow (2).
Accessories for your Tablet PC (optional) Keyboard cover (optional) The keyboard cover is a device which has been optimized for convenient input of texts and which enables connection to the Ethernet/LAN. You simply need to dock the Tablet PC. The keyboard cover does not have a replaceable battery.
Accessories for your Tablet PC (optional) Connecting the Tablet PC to the keyboard cover Keyboardcover Please note: The maximum opening angle of the Tablet PC and attached keyboard docking station is limited (approx. 110 degrees). ► Position the keyboard cover as shown. 2 11 4 3 ► Push the Tablet PC onto the keyboard cover in the direction of the arrow (1) until you feel it engage with the plug. ► Connect the AC adapter cable to the DC input connector (DC IN) of the Tablet PC (2).
Accessories for your Tablet PC (optional) Separating the Tablet PC from the keyboard cover It is possible to disconnect the Tablet PC from the keyboard cover while it is running. However, to prevent any problems, we recommend that you execute the appropriate undocking function provided by the operating system. 11 2 ► Press the slide-out button down (1) until it remains in the pressed position (red marking visible). ► Lift the Tablet PC away from the keyboard cover in the direction of the arrow (2).
Accessories for your Tablet PC (optional) Touchpad and touchpad buttons Keep the touchpad clean. Protect it from dirt, liquids and grease. Touchpad Never use the touchpad if your fingers are dirty. Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons. 1 = Touchpad 1 2 = Touchpad buttons 2 You can move the cursor using the touchpad. The touchpad buttons allow you to select and execute commands. They correspond to the buttons on a conventional mouse.
Accessories for your Tablet PC (optional) Dragging items ► Select the desired item. ► Press and hold the left button and, with your finger on the touchpad, drag the item to the desired position. The item will be moved. Touchpad Switching the Touchpad on and off You can switch the touchpad on and off using the keyboard, see "Key combinations", Page 51.
Accessories for your Tablet PC (optional) Keyboard Keyboardkeypad Numeric Buttons The keyboard of the keyboard cover is subject to continuous wear through normal use. The key markings are especially prone to wear. The keyboard markings can wear off in the course of using the keyboard cover. The keyboard has been designed to provide all the functions of an enhanced keyboard. Some enhanced keyboard functions are mapped with key combinations. The following description of keys refers to Windows.
Accessories for your Tablet PC (optional) Key Description Enter key (return) The Enter key terminates a command line. The command you have entered is executed when you press this key. Linefeed Enter Return Enterkey Caps Lock Caps Lock key The Caps Lock key activates uppercase mode. In Caps Lock mode, all of the characters you type appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed.
Accessories for your Tablet PC (optional) Virtual numeric keypad Numeric Num Virtualnumerickeypad Lock keypad To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual numeric keypad. The special keys of the virtual numeric keypad are recognisable by the numbers and symbols printed in the upper right corner of each key. If you have switched on the virtual numeric keypad, you can output the characters shown on the upper right of the keys.
Accessories for your Tablet PC (optional) Key combinations Keycombinations The following description of key combinations applies to Windows operating systems. Some of the following key combinations may not function in other operating systems or with certain device drivers. Other key combinations are described in the relevant manuals supplied with your application programs. Key combinations are entered as follows: ► Press the first key in the combination and keep it pressed.
Accessories for your Tablet PC (optional) Combination Description Switch between open applications Use this key combination to switch between several open applications. Alt+Tab Ctrl + Alt + Windows security/Task-Manager This key combination opens the Windows security/Task-Manager window. Del Ctrl+Alt+Del Back tab This key combination moves the cursor back to the previous tab stop.
Accessories for your Tablet PC (optional) Folio cover (optional) If you are using the folio cover, we do not recommend connecting the Tablet PC to the keyboard cover. Please note that the device and the docking station cannot be folded together in clamshell mode if the Tablet PC is secured inside the keyboard cover. • • • • • This folio cover contains magnets. Keep it away from objects that may be affected by the influence of magnetism, e.g. pacemakers and magnetic cards.
Accessories for your Tablet PC (optional) 54 Fujitsu
Accessories for your Tablet PC (optional) Protective TPU cover Components of the protective TPU cover The delivery scope of the protective TPU cover kit comprises: • • • • Protective TPU cover Fall prevention stopper Shoulder strap Hand strap 1 2 1 1 1 = Strap mounting hole (attach both ends of the shoulder strap before use) Fujitsu 2 = Hand strap 55
Accessories for your Tablet PC (optional) Safety notes • • • • • • • • • • • • • • • • • • • • • • • • • 56 If the Tablet PC is not tightly fitted into the protective TPU cover, the Tablet PC itself may come off during use. Firmly hold the Tablet PC itself, even if the protective TPU cover is attached to it. The protective TPU cover may come off if you only hold the edges of the protective TPU cover. Keep the protective TPU cover away from fire and heaters.
Accessories for your Tablet PC (optional) Insert the Tablet PC in the protective TPU cover ► Remove the AC plug of the AC adapter from the power outlet. ► Switch the Tablet PC off. ► If the stylus tether is attached to the Tablet PC, remove it and the stylus from the Tablet PC. First attach the stylus tether to the protective TPU cover and then insert the Tablet PC in the protective TPU cover. 1 1 ► Secure the stylus tether in one of the openings on the protective TPU cover (1).
Accessories for your Tablet PC (optional) 3 2 ► Insert the top left corner of the Tablet PC into the top left corner (2) of the protective TPU cover, move the Tablet PC in the direction of the arrow and insert it into the top right corner (3) of the protective TPU cover.
Accessories for your Tablet PC (optional) 4 5 ► Insert the underside of the Tablet PC into the protective TPU cover: Insert it first into the lower right corner (4), then into the lower left corner (5). Check that the Tablet PC is securely fixed in place.
Accessories for your Tablet PC (optional) Remove the Tablet PC from the protective TPU cover ► Remove the AC plug of the AC adapter from the power outlet. ► Switch the Tablet PC off. 1 2 ► Remove the Tablet PC from the underside of the protective TPU cover: Remove it first from the bottom right corner (1), then from the bottom left corner (2).
Accessories for your Tablet PC (optional) 3 4 ► Hold the Tablet PC and protective TPU cover vertically, hold the top left side (3) of the protective TPU cover securely and move the top right side of the Tablet PC in the direction of the arrow (4).
Accessories for your Tablet PC (optional) Connecting the Tablet PC/protective TPU cover to the keyboard cover You can connect the Tablet PC to the keyboard cover if it is in the protective TPU cover. The fall prevention stopper of the protective TPU cover will prevent the devices falling over if the Tablet PC/protective TPU cover are connected to the keyboard cover.
Accessories for your Tablet PC (optional) After attaching the fall prevention stopper, do not apply any pressure to the fall prevention stopper for one day to ensure its maximum adhesion. 4 ► Press the Tablet PC/protective TPU cover in the direction of the arrow (4) onto the keyboard cover. The Tablet PC cannot be completely closed. If you try to close the Tablet PC completely, you could damage it.
Accessories for your Tablet PC (optional) Connecting the Tablet PC/protective TPU cover to the cradle ► Press the Tablet PC/protective TPU cover in the direction of the arrow onto the cradle.
Accessories for your Tablet PC (optional) Error messages on the screen Error messages onthescreen Errors This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programs are described in the documentation for these programs. If the error message appears repeatedly despite troubleshooting measures, contact the place of purchase or our customer service center.
Security functions Security functions Securityfunctions Your Tablet PC has several security features that you can use to secure your system and your personal data from unauthorized access. This chapter explains how to use these functions, and what the benefits are. Please remember that in some cases, for example, forgetting your password, you may be locked out of the system and unable to access your data.
Security functions Using the Security Lock Anti-theftprotection SecurityLock Your device comes with a Security Lock device for the Kensington Lock Cable. With the Kensington Lock Cable, a sturdy steel cable, you can protect your device and the port replicator against theft. The Kensington Lock Cable is available as an accessory. ► Fit the Kensington Lock Cable to the corresponding mechanism on your device. Attach another Kensington Lock Cable to your cradle to protect this from theft as well.
Security functions Protecting BIOS Setup Utility (supervisor password and user password) If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call up the instructions on the screen while you are setting up the password. BIOS SetupUtility The supervisor password and the user password both prevent unauthorized use of the BIOS Setup Utility.
Security functions Removing passwords To remove a password (without setting a new password) perform the following steps: User password Supervisorpassword Password ► Start the BIOS Setup Utility and go to the Security menu. ► Highlight the Set Supervisor Password or Set User Password field and press the Enter key. You will be requested to enter the current password by the Enter Current Password prompt. Enter New Password will appear and you will be requested to enter a new password.
Security functions Trusted Platform Module - TPM (configuration dependent) Trusted Platform Module TPM To use the TPM, you must enable the TPM in the BIOS Setup before the software is installed. The requirement for this is that you have assigned at least the supervisor password (see "Security functions", Page 66). Enabling TPM • ► ► ► Requirement: You have assigned a supervisor password (see "Security functions", Page 66). Call BIOS Setup and select the Security menu.
Connecting external devices Connecting external devices Under all circumstances, please observe the safety notes provided in the "Important notes", Page 13 chapter before connecting or disconnecting any devices to or from your Tablet PC. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
Connecting external devices Connecting USB devices USBports On the USB ports you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-pluggable. This means you can connect and disconnect the cables of USB devices while the operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbps. USB 2.0 has a data transfer rate of up to 480 Mbps. USB 3.0 has a data transfer rate of up to 5 Gbps. USB 3.
Connecting external devices USB port with charging function (USB Type-C) USBportwithchargingfunction (USBType-C™) You can also charge a connected USB device or operate devices without an additional power supply at this USB port. This is also possible with the Tablet PC switched off, if the USB Type-C Power Delivery on System Off function is activated in the Advanced - Miscellaneous Configurations menu of the BIOS Setup Utility.
Connecting external devices Headphones/microphone/Line-In/Line-Out/headsetcombi port Connectingaudio devices Connectingheadphones Audioconnections Using the headphone/microphone/Line-In/Line-Out/headset-combi port, you can connect a headset, headphones, a microphone or external loudspeakers to your Tablet PC. ► Connect the audio cable to the external device. ► Connect the audio cable to the headphone port of the Tablet PC. The internal speakers are disabled.
Settings in BIOS Setup Utility Settings in BIOS Setup Utility BIOS SetupUtility System Configuringhardware Configuringsystem Setup Configuration,BIOSSetupUtility settings,BIOSSetupUtility The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the Tablet PC. When the Tablet PC is delivered, the default settings are effective. You can change these settings in the menus of the BIOS Setup Utility.
Settings in BIOS Setup Utility Exiting BIOS Setup Utility BIOS SetupUtility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility ► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The Tablet PC is rebooted and the new settings come into effect.
Troubleshooting and tips Troubleshooting and tips Problem solving Fault Tips Troubleshooting If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the Tablet PC off. ► Please contact the Hotline/Service Desk.
Troubleshooting and tips Executing a reset If the device no longer responds to your inputs, choose one of the following options: Forced shutdown ► Press and hold the ON/OFF button for at least 4 seconds. The device will be shut down. You can then restart it. Resetting the rechargeable battery The reset button for the rechargeable battery is located on the left side of the device below USB port 3.1 with charging function (USB Type-C), protected by a cover) ("Ports and controls", Page 10).
Troubleshooting and tips Battery charging indicator not lit Cause The battery is not being charged. Troubleshooting ► Connect the Tablet PC to a power outlet using the AC adapter. Note: The battery will only be charged again when the battery capacity is less than 90%. The Tablet PC’s touchscreen remains dark darktouchscreen Touchscreen Cause Touchscreen is switched off. External monitor or television set connected. Troubleshooting ► Press a key (external keyboard) or tap on the touchscreen.
Troubleshooting and tips The external monitor remains blank Monitor Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Troubleshooting ► Switch the external monitor on. ► Press a key (external keyboard) or tap on the touchscreen. ► Adjust the brightness of the monitor. Screen output is set to the Tablet PC ► Check whether the graphics driver settings touchscreen.
Troubleshooting and tips The Tablet PC does not start after switch on TabletPC Cause The battery is dead. Troubleshooting ► Charge the battery. or The AC adapter is not connected properly. ► Connect the AC adapter to the Tablet PC. ► Check whether the AC adapter is properly connected to the Tablet PC. ► Switch the Tablet PC on. The Tablet PC stops working Ending TabletPC Cause The Tablet PC is in energy saving mode. An application program has caused the malfunction. The battery is dead.
Troubleshooting and tips The wireless connection to a network does not work Thewireless connectiontoanetwork does notwork Cause The wireless component is switched off. Troubleshooting ► Switch the wireless component on (see "Switching the wireless components on and off", Page 35). The wireless component is switched on. Despite ► Check whether the wireless connection is this, the wireless connection to a network does enabled by the software. not work.
Troubleshooting and tips Error messages on the screen Error messages onthescreen Errors This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programs are described in the documentation for these programs. If the error message appears repeatedly despite troubleshooting measures, contact the place of purchase or our customer service center.
Technical data Technical data Tablet PC General Processor Main memory Electrical data Protection class Maximum power consumption (when the Tablet PC is switched on and the rechargeable battery is charging): Touch screen Size Resolution Pixel class Brightness control Cameras Display adapter Chip Maximum resolution of the external monitor: Dimensions Width x depth x height Weight depending on extended version Input elements Tablet buttons Stylus Slots Memory card slot SIM card slot (configuration-dependent)
Technical data USB (Universal Serial Bus) 1 x USB port 3.0 Gen1 (USB Type-A, Gen 1) Security-Lock fixture 1 x USB port 3.1 with charging function (USB Type-C with Display Port 1.2, Gen 1) 1x Environmental conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) Relative humidity Operating altitude Fujitsu 7K1 7M2 41 °F .... 95 °F / 5 °C .... 35 °C 5 °F .... 140 °F / –10 °C .... 60 °C 20 % ....
Technical data WLAN specifications Type of network Transfer rate Active frequency Typical operating distances** Number of channels Intel® Dual Band Wireless Intel AC-9560 (11ac/abgn), WLAN and Bluetooth v5.0* (Automatic switching) IEEE802.11 a and g: 54 Mbps max. data rate; IEEE802.11n: 300 Mbps max. data rate, IEEE802.11ac: 867 Mbps max. data rate • 802.11n: 2.4 GHz or 5 GHz • 802.11b/g: 2400~2473 MHz • 802.11a: 4900~5850 MHz • 802.11ac: 2.4 GHz / 5 GHz • 802.11a: 40 ft. (12 m) @ 54 Mbps; 300 ft.
Technical data WWAN specifications Card certification Sierra Wireless Air Prime EM7455B Screen resolutions for integrated screen and external screens Max no.
Technical data AC adapter 36 W for the Tablet PC with/without keyboard docking station Technicaldata Primary Rated voltage Rated frequency Max. rated current Secondary Rated power Rated voltage Max. rated current 100 V to 240 V (automatic) 50 Hz to 60 Hz (automatic) 1A 36 W 12 V 3A An additional AC adapter or AC cable can be ordered at any time. AC adapter 90 W for Tablet PC with cradle Technicaldata Primary Rated voltage Rated frequency Max. rated current Secondary Rated power Rated voltage Max.
Technical data Cradle (optional) Electrical data Protection class Ports Docking port HDMI multimedia interface port VGA monitor port USB (Universal Serial Bus) LAN port Security Lock device Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Temperature in transit Relative humidity Operating altitude III 7-pin 1x 1x 3 x USB 3.1 Gen1 (Type-A) 1x 1x 7K1 7M2 41 °F .... 95 °F / 5 °C .... 35 °C 5°F .... 140°F / -10°C .... 60°C 20% ....
Technical data Protective TPU cover with stand, hand strap, and shoulder strap (optional) Dimensions Width x Depth x Height 328 mm × 213 mm × 33 mm / 12.91 in x 8.36 in x 1.3 in Weight 90 Approx. 370 g / 0.82 lbs.
Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes You can find information on this subject on your Tablet PC or on our website ("http://solutions.us.fujitsu.com/www/content/products/trade-in_program/"). Recycling your battery Over time, the batteries that run your mobile computer will begin to hold a charge for a shorter amount of time; this is a natural occurrence for all batteries. When this occurs, you may want to replace the battery with a brand new one*.
Manufacturer’s notes DOC (Industry CANADA) Notices DOC(INDUSTRYCANADA)NOTICES Notice to Users of Radios and Television This Class B digital apparatus meets all requirements of Canadian Interference-Causing Equipment Regulations. CET appareil numérique de la class B respecte toutes les exigence du Réglement sur le matérial brouilleur du Canada. UL Notice IMPORTANT SAFETY INSTRUCTIONS This unit requires an AC adapter to operate. Only use UL Listed I.T.E.
Manufacturer’s notes ENERGY STAR Compliance Your Fujitsu system is an ENERGY STAR qualified mobile PC. By choosing a computer with the latest energy-saving technology, you’re helping to preserve our environment for future generations. ENERGY STAR is a joint program of the U.S. Environmental Protection Agency, U.S. Department of Energy, Natural Resources Canada, and other governments around the world helping us save money while protecting the environment through energy efficient products and practices.
FCC and IC Regulatory Information FCC and IC Regulatory Information Please note the following regulatory information related to the wireless LAN device. Regulatory Notes and Statements Wireless LAN, Health and Authorization for use Radio frequency electromagnetic energy is emitted from Wireless LAN devices. The energy levels of these emissions, however, are far much less than the electromagnetic energy emissions from wireless devices such as mobile phones.
FCC and IC Regulatory Information Déclaration d’Industrie Canada This device complies with Industry Canada’s license-exempt devices and RSS standards for Internet updates. Cet appareil est conforme à la RSS concernant les appareils exempts de licence par Industrie Canada.
FCC and IC Regulatory Information Déclaration de la FCC/d’Industrie Canada sur l’exposition aux radiofréquences La norme régissant l’exposition des appareils sans fil aux radiofréquences emploie une unité de mesure dénommée Taux d’absorption spécifique, ou TAS. La FCC et Industrie Canada ont défini la même limite de TAS : 1.6 W/kg. Cet appareil est conforme au TAS pour les limites d’exposition générales de la population/non contrôlées définies par les règles C95.
Canadian Notice / Avis pour le Canada Canadian Notice / Avis pour le Canada Canadian Notice The device for the 5150 - 5250 MHz band is only for indoor usage to reduce the potential for harmful interference to co-channel mobile satellite systems. The maximum antenna gain of 6 dBi permitted (for devices in the 5250 - 5350 MHz, 5470 - 5725 MHz and 5725 - 5825 MHz bands) to comply with the e.i.r.p. limit as stated in RSS-247.
Appendix Appendix Before Using the Optional Wireless LAN This manual describes the procedures required to properly set up and configure the optional integrated Wireless LAN Mini-PCI device (referred to as "WLAN device" in the rest of the manual). Before using the WLAN device, read this manual carefully to ensure its correct operation. Keep this manual in a safe place for future reference.
Appendix Wireless LAN Modes Using this Device Ad Hoc Mode "Ad Hoc Mode" refers to a wireless network architecture where wireless network connectivity between multiple computers is established without a central wireless network device, typically known as Access Point(s). Connectivity is accomplished using only client devices in a peer-to-peer fashion. That is why Ad Hoc networks are also known as peer-to-peer networks.
Appendix Access Point (Infrastructure) Mode Infrastructure mode refers to a wireless network architecture in which devices communicate with wireless or wired network devices by communicating through an Access Point. In infrastructure mode, wireless devices can communicate with each other or with a wired network. Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services, devices, and computers (e.g., file servers, printers, databases).
Appendix How to Handle This Device The WLAN device is an optional device that may come pre-installed in your mobile computer. Under normal circumstances, it should not be necessary for you to remove or re-install it. The Operating System that your mobile computer comes with has been pre-configured to support the WLAN device. • • • • As an option, integrated Intel Centrino Wireless LAN devices can support Intel® Dual Band Wireless-AC 9560 (802.11 ac/a/b/g/n) with Bluetooth Wireless v5.
Appendix Configuring the Wireless LAN The optional WLAN device can be configured to establish wireless network connectivity using the software that is built into Windows. Support for most industry standard security solutions is contained in this software. Pre-defined parameters will be required for this procedure. Please consult with your network administrator for these parameters.
Appendix Troubleshooting the WLAN Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table. Problem Possible Cause Unavailable network connection Incorrect network name (SSID) or network key Possible Solution Ad hoc connection: verify that the network names (SSID’s) and network keys (WEP) of all computers to be connected have been configured correctly. SSID’s and WEP key values must be identical on each machine.
Appendix Problem Possible Cause Unavailable network connection The WLAN device was (continued) deactivated or is disabled Possible Solution Check if the wireless switch is turned On. Go to Start > Control Panel, and doubleclick on Windows Mobility Center. If the wireless network is off, click the Turn wireless on button. The computer to be connected Check if the computer to be is turned off connected is turned ON. Incorrectly configured network Recheck the configuration of settings your network settings.
Appendix Using the Bluetooth Device Bluetooth is integrated in the Wireless-LAN module. The Bluetooth scope of service also includes the Bluetooth Basic, EDR and Bluetooth Low Energy (BT v5.0) operating modes. What is Bluetooth Bluetooth technology is designed as a short-range wireless link between mobile devices, such as laptop computers, phones, printers, and cameras. Bluetooth technology is used to create Personal Area Networks (PANs) between devices in short-range of each other.
Appendix 4G Sierra Wireless AirPrime EM7455B Regulatory and Safety Information Please read this section carefully prior to using the Integrated 4G Sierra Wireless AirPrime™ EM7455B with GPS support in your Fujitsu computer. Important notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (that is, have errors) or be totally lost.
Appendix Safety and hazards The WWAN module MUST BE POWERED OFF in all areas that may be susceptible to radio interference. In particular: Prohibited Areas Obey all signs and notices and follow all rules and regulations. Power off the WWAN module when instructed to do so or when you suspect that it may cause interference or danger. Where explosive atmospheres may be present Areas with a potentially explosive atmosphere are not always clearly marked.
Appendix Important safety/compliance information for North American users Unauthorized modifications or changes not expressly approved by Sierra Wireless, Inc. could void compliance with regulatory rules, and thereby your authority to use this equipment. The design of the WWAN module complies with U.S.
Appendix Image Backup and Recovery Procedures Windows 10 Procedures It is very important that you create your Recovery Drive before beginning to use your system. It is also important that you create a backup of the content of C:\Drivers on your system to writable media or an external drive. System-specific software drivers are also available for download through the Fujitsu support site. Note: Most of the information below comes from the Microsoft® page "http://windows.microsoft.
Appendix Restore from a system restore point This option takes your PC back to an earlier point in time, called a system restore point. Restore points are generated when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. 1. 2. 3. 4. 5. Click the Start button, then select File Explorer. Press the keys Alt and Up arrow .
Appendix To reinstall Windows, follow the steps below: 1. 2. 3. 4. Power on your system. When the Fujitsu logo appears on the screen, press the F12 key. Insert the bootable disc in your DVD drive. Highlight the CD/DVD option from the Boot Menu and press Enter . Follow the on-screen instructions to restore the image. • Select the language. • At the Windows Setup dialog window, enter your OS, language and other preferences and click Next to continue. • Click Install now to proceed with reinstalling Windows.
Appendix 11. You must restart the system for the settings to take effect. Do you wish to reboot now? message appears. Select Yes. 12. The system will now reboot. Downloading driver updates To ensure that you always have the most current driver updates related to your system, you should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site.
Index Index A AC adapter connecting 18 Set up 18 Acoustic warnings 82 Alt + Tab 52 Anti-theft protection 67 Audio connections 74 D dark touchscreen 79 Date not correct 78 Declarations of conformity 7 Display orientation select 25 DOC (INDUSTRY CANADA) NOTICES B Back tab 52 Backspace 48 Battery 31 battery charge 32 Caring for and maintaining 31 charge level 31 Charging 31 Discharges too quickly 82 see Rechargeable battery 31 Service life 31 battery charge meter 31 before you travel 15 BIOS Setup Utility ,
Index K Key combinations 51 Keyboard 48 cleaning 16 Keyboard cover Connecting a Tablet PC Ports 43 L Landscape format display 25 LCD screen decrease brightness Line feed 49 Loudspeakers switch off 51 switch on 51 P Packaging 17 Password changing 68 entering 68 removing 69 Password protection 67 Pen 27 Portrait format display 25 Ports 39 Keyboard cover 43 Power Power consumption 32 Power saving 14 Power-on Power-on indicator Printer does not print 81 Problem solving 77 44 51 M Making ready to use 18 Mem
Index Switching off the Tablet PC 24 Switching on for the first time 19 Symbols Indicators 21 System settings, BIOS Setup Utility 75 T Tab key 48 Tablet operating 21 Tablet PC cannot be started 81 cleaning 16 doesn’t work 81 transporting 15 Tablet, operation 21 Tablet: Switching on 23 Technical data AC adapter 88 The wireless connection to a network does not work 82 Time not correct 78 Tips 77 Toggle output screen 51 Touchpad 46, 51 buttons 46 cleaning 16 dragging items 47 executing commands 46 moving th
