Instruction Manual
57
- Troubleshooting
Pen Input Problems
Cursor is not tracking the
pen.
Display needs to be cali-
brated
See “Calibrating the Display” on page 25. for more informa-
tion.
Tablet is not responding to
the pen
System may have crashed. If the Tablet PC does not respond to the pen, connect an
external keyboard to the system to see if it responds to key-
board commands. If the system doesn’t respond to a key-
board, the application or system may have crashed, and it
may be necessary to reboot the system. If the system
responds to a keyboard but not to a pen, contact your local
help desk or reseller, or call Fujitsu Service and Support at 1-
800-8Fujitsu (1-800-838-5487) for further assistance.
Memory Problems
Your System screen in the
Control Panel does not
show the correct amount
of installed memory.
You have a memory
failure.
Check for Power On Self Test (POST) messages. See
“Power On Self Test Messages” on page 62.
USB Device Problems
Your system doesn’t rec-
ognize a USB device you
installed, or the device
doesn’t work properly.
The device is not properly
installed.
Remove and re-install the device.
The device may have been
installed while an application
was running, so your system
is not aware of its installation.
Close the application and restart your Tablet PC.
Your device may not have the
correct software driver active.
See your software documentation and activate the correct
driver.
Problem Possible Cause Possible Solutions