Operation Manual

Troubleshooting and tips
Error message/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the Tablet PC is flat.
► Co ntact your sales outlet or our
customer
service centre.
System CMOS checksum bad - default configuration
used
The system configuration information is
incorrect.
► Switch off the Tablet PC.
► Switch on the Tablet PC.
► In the BIOS Setu p , select t
he Exit menu.
► Select the entry Load Se tup Defaults.
► Select OK and press the En
ter key.
Extended memory failed
at offset: xxxx Failing Bits:
zzzz zzzz
When testing the exten
ded memory an error has
resulted at the addre
ss xxxx.
► Co ntact your sales outlet or our customer
service centre.
Failure Fixed Disk
n
The settings of th
eharddiskdriveareincorrect.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard contro
ller error
► Switch off your Tablet PC with the ON /OF F
switch.
► Wait 3 - 5 seconds and switch on the Tablet
PC again.
Keyboard error
If you are using an external keyboard:
► Ch eck the connection and reboot the Tablet
PC.
nn Stuck key
► Make sure that no key is pressed.
Operating system not found
► Ch eck in the BIOS Setup whe ther your hard
disk has been set correctly.
► Make sure t
hat the operating system is
installe
d on the corresponding drive.
Press < F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
► Press the
Alt
key on the Ta blet PC to boot
the operating system
Real time clock error
► Co ntac
t your sales outlet or our customer
servi
ce centre.
nnnn
K Shadow RAM failed a t offset: xxxx Failing
Bits
: zzzz
► Co ntact your sales outlet or our customer
service centre.
System battery is dead - R eplace and run SETUP
► Co ntact your sales outlet or our customer
service centre.
System cache error - Cache disabled
► Co
ntact your sales outlet or our customer
se
rvice centre.
System timer error
► Co ntact your sales outlet or our customer
service centre.
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