Operating Manual FUJITSU LIFEBOOK U7312 FUJITSU LIFEBOOK U7412 FUJITSU LIFEBOOK U7512 System
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FUJITSU LIFEBOOK U7312 FUJITSU LIFEBOOK U7412 FUJITSU LIFEBOOK U7512 Operating Manual Innovative technology 7 Ports and controls 9 Important notes 18 First-time setup of your device 22 Working with the notebook 25 Security functions 53 Connecting external devices 59 Removing and installing components during servicing 65 Settings in BIOS Setup Utility 66 Troubleshooting and tips 71 Technical data 79 Manufacturer’s notes 82 Index 83
Remarks Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions. Trademarks Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited or its subsidiaries in the USA and other countries.
Contents Contents Innovative technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supported format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the memory card . . . . . . . . . .
Contents Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Help if problems occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recovering drive contents from the Recovery DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restoring the system under Windows . . . . . . . . . . . . . . . . .
Contents 6 Fujitsu
Innovative technology Innovative technology ... and ergonomic design make your device a reliable and convenient companion. The device boots very quickly, is ready for immediate use and offers a particularly long operating time because of its high capacity battery. With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better protect your system against unauthorised access by using the powerful password properties.
Innovative technology Notational conventions Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information for the proper use of the device.
Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives an overview of the indicators and ports of the device. Please familiarise yourself with these components before you start to work with the device.
Ports and controls Left side 1 2 2 3 1 = LAN port (fold out) 2 = USB ports Intel® ThunderboltTM 4 with charging function and display port (USB Type-C) 3 = USB 3.2 Gen1 port with charging function (USB Type-A, Anytime USB charge) 4 5 4 = Headset jack 5 = SmartCard reader (optional) Right side 1 1 = Memory card slot 2 = USB port 3.
Ports and controls Bottom 1 2 3 1 = Port Replicator port 2 = Off button for the battery (recessed) Fujitsu 3 3 = Loudspeakers 11
Ports and controls FUJITSU LIFEBOOK U7412 Front 1 2 3 4 2 1 10 5 9 6 8 7 1 2 3 4 5 6 12 = = = = = = Infra-red camera sensors (optional) Microphone (optional) WebCam (optional) with webcam shutter WebCam LED (optional) Status indicators Power Button 7 = Fingerprint sensor (optional) or palm sensor (optional) 8 = Status indicators 9 = Touchpad buttons 10 = Touchpad Fujitsu
Ports and controls Left side 2 1 2 3 4 1 = LAN port 2 = USB ports Intel® ThunderboltTM 4 with charging function and display port (USB Type-C) 3 = HDMI port 5 4 = USB 3.2 Gen1 port with charging function (USB Type-A, Anytime USB charge) 5 = SmartCard reader (optional) Right side 1 1 = Headset port 2 = USB port 3.
Ports and controls Bottom 1 2 3 1 = Port Replicator port 2 = Off button for the battery (recessed) 14 3 3 = Loudspeaker Fujitsu
Ports and controls FUJITSU LIFEBOOK U7512 Front 1 2 3 4 2 1 10 5 9 6 8 7 1 2 3 4 5 6 = = = = = = Infra-red camera sensors (optional) Microphone (optional) WebCam (optional) with webcam shutter WebCam LED (optional) Status indicators ON/OFF button Fujitsu 7 = Fingerprint sensor (optional) or palm sensor (optional) 8 = Status indicators 9 = Touchpad buttons 10 = Touchpad 15
Ports and controls Left side 1 2 2 3 1 = LAN port 2 = USB ports Intel® ThunderboltTM 4 with charging function and display port (USB Type-C) 3 = HDMI port 4 5 4 = USB 3.2 Gen1 port with charging function (USB Type-A, Anytime USB charge) 5 = SmartCard reader (optional) Right side 1 1 = Headset port 2 = Memory card slot 3 = USB port 3.2 Gen1 (USB Type-A) 2 3 4 5 4 = USB port 3.
Ports and controls Bottom 1 2 3 1 = Port replicator port 2 = Off button for the battery (recessed) Fujitsu 3 3 = Loudspeakers 17
Important notes Important notes Notes Importantnotes This chapter contains essential safety information which must be followed when working with your notebook. Other notes also provide useful information which will help you with your notebook. Safety notes Notes Safetynotes Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below. Please pay special attention to the sections in the manual marked with the symbol on the left.
Important notes Additional safety notes for devices with wireless components Wireless LAN: Bluetooth,safetynotes component: If a wireless component (Wireless LAN, Bluetooth, UMTS, LTE. 5G) is incorporated in your notebook, you must be sure to observe the following safety notes when using your notebook: • • • Switch off the wireless components when you are in an aircraft or driving in a car.
Important notes Travelling with your notebook Mobile operation Notebook Transportation Notes Please observe the points listed below when travelling with your notebook. Before you travel ► Backup important data stored on the drives. ► Switch off the wireless component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorised third parties to receive data.
Important notes Cleaning the notebook Do not clean any interior parts yourself; leave this job to a service technician. Only use cleaning products designed for computers. Normal household cleaners and polishes can damage the markings on the keyboard and the device, the paintwork or the notebook itself. Ensure that no liquid enters the notebook. The LCD screen very sensitive to scratches. Only clean the display surface with a very soft, slightly damp cloth. ► Switch the notebook off.
First-time setup of your device First-time setup of your device Gettingstarted First-timesetup Please read the chapter "Important notes", Page 18. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before you switch on the device for the first time, connect it to the mains voltage using the mains adapter, see "Connecting the mains adapter", Page 23.
First-time setup of your device Selecting a location Selectinga location Mainsadapter Device Select a suitable location for the device before setting it up. Follow the instructions below when doing so: • • • • • • • Never place the device or the mains adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents and cause overheating and damage.
First-time setup of your device Switching on the device for the first time Switchingon for thefirsttime When you switch on the device for the first time, the supplied software is installed and configured. Because this procedure must not be interrupted, you should set aside enough time for it to be fully completed and connect the device to the mains using the mains adapter.
Working with the notebook Working with the notebook Notebook Notebook,operation This chapter describes the basics for operating your notebook. Please read the chapter entitled "Connecting external devices", Page 59 for instructions on how to connect devices such as a mouse and a printer to the notebook. Please refer to the notes in "Important notes", Page 18. Status indicators Statusindicators The status indicators provide information about the status of the power supply and of the keyboard functions.
Working with the notebook Indicator Description Power-on indicator / Standby • Indicator is illuminated: The notebook is switched on. • Indicator flashes: The notebook is in standby mode. • Indicator is off: The notebook is switched off. Battery status indicator/mains connection The state of charge of the battery is shown by the battery indicator. Power-onindicator Standbyindicator 1. With AC adapter connected: • The indicator lights up orange: The battery is charging.
Working with the notebook Switching on the notebook ► Open the LCD screen. Switching on ► Press the ON/OFF button for about 1 second to switch the notebook on. The power-on indicator is lit. Switching off the notebook Back up your data and close all applications before you switch off your device. Otherwise data might be lost. ► Shut down the operating system correctly. ► If the notebook does not switch itself off automatically, press the ON/OFF button for about 5-10 seconds. ► Close the LCD screen.
Working with the notebook Keyboard Keyboardkeypad Numeric Buttons The keyboard of your notebook is subject to continuous wear through normal use. The key markings are especially prone to wear. The key markings are liable to wear away over the life of the notebook. The keyboard has been designed to provide all the functions of an enhanced keyboard. Some enhanced keyboard functions are mapped with key combinations. The following description of keys refers to Windows.
Working with the notebook Key Description Backspace key The Backspace key deletes the character to the left of the cursor. Backspace Tab key The Tab key moves the cursor to the next tab stop. Tabkey Enter key (return) The Enter key terminates a command line. The command you have entered is executed when you press this key. Linefeed Enter Return Enterkey Caps Lock key The Caps Lock key activates the Caps Lock mode, and the corresponding icon is displayed in the Windows information area.
Working with the notebook Virtual numeric keypad Numeric Num Virtualnumerickeypad Lock keypad LIFEBOOK U7312 and LIFEBOOK U7412 have virtual number blocks, LIFEBOOK U7512 has a separate number block. To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual numeric keypad. The special keys of the virtual numeric keypad are recognisable by the numbers and symbols printed in the upper right corner of each key.
Working with the notebook Separate number block Numeric Separatenumeric Num Lock keypad keypad LIFEBOOK U7312 and LIFEBOOK U7412 have virtual number blocks, LIFEBOOK U7512 has a separate number block. The keyboard of your notebook has a separate number block on the far right. Function keys and key combinations Keycombinations The following description of the function keys and key combinations applies to Windows operating systems.
Working with the notebook Function key Description Increase volume This function key increases the volume of the built-in loudspeakers. Volume F4 Switching the wireless components on / off This function key switches the wireless components off or on. Wirelesscomponents F5 Switching the touchpad and touchpad buttons on/off This function key switches the touchpad and the touchpad buttons off or on.
Working with the notebook Combination Description Switch between open applications Use this key combination to switch between several open applications. Alt+Tab Ctrl + Alt + Windows security/Task-Manager This key combination opens the Windows security/Task-Manager window. Del Ctrl+Alt+Del Back tab This key combination moves the cursor back to the previous tab stop. Backtab Shift+Tab Key combinations using the Windows keys are detailed in the manual for your operating system.
Working with the notebook F-Lock setting The F-Lock setting can be used to set either the hot keys or the function keys as the primary function for the upper row of keys. The F-Lock function is deactivated by default as delivered. ► F-Lock is turned on and off by pressing Fn + Esc . When F-Lock is turned on, it remains activated like the Caps Lock key.
Working with the notebook Touchpad and touchpad buttons Keep the touchpad clean. Protect it from dirt, liquids and grease. Touchpad Never use the touchpad if your fingers are dirty. Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons. 1 = Touchpad 1 2 = Touchpad buttons 2 You can move the cursor using the touchpad. The touchpad buttons allow you to select and execute commands. They correspond to the buttons on a conventional mouse.
Working with the notebook Dragging items ► Select the desired item. ► Press and hold the left button and, with your finger on the touchpad, drag the item to the desired position. The item will be moved. Touchpad Touchscreen/LCD screen without touch function (device-dependent) Notes LCDscreen High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons, these screens are manufactured for a certain resolution.
Working with the notebook Using fingers You can use your finger on the touch screen of your device to execute commands and start applications. Action Tapping Type, hold, release Dragging Double-tap Zoom in/Zoom out Input fields Description ► Tap on a symbol, menu, button or folder to select this option or to activate it. ► Type and hold a symbol and release it again. The selected action is performed. ► Tap and hold a symbol and drag it to another place.
Working with the notebook WebCam and Infrared Camera Webcam Depending on the device version, your device may have an integral Webcam with microphone. Depending on the variant, the device contains an infrared camera instead of the webcam, enabling authentication with Microsoft Windows Hello. Depending on the software used, you can use your Webcam to take pictures, record video clips or take part in web chats. The WebCam has its own status indicator. The indicator lights up when the WebCam is switched on.
Working with the notebook Rechargeable battery Life,battery Battery Rechargeablebattery When not plugged into a mains socket, the notebook runs on its built-in battery. You can increase the life of the battery by caring for the battery properly. The average battery life is about 1000 charge/discharge cycles. You can extend the battery life by taking advantage of the available energy saving functions. Using Battery Utility, you can limit the max.
Working with the notebook Switch the battery off and on Switch off the battery You need the mains adapter to switch the battery on. ► Shut down the operating system (shut down). ► Disconnect the device from the mains adapter and if applicable, from the Port Replicator as well. ► Use a pencil or a wire (e.g. a paperclip) to press firmly into the opening of the off button for the battery, this will switch off the system. The device is currentless.
Working with the notebook Using the power-management features Battery Power The notebook uses less power when the available power-management features are used. You will then be able to work longer when using the battery before having to recharge it. Power efficiency is increased and environmental pollution reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment.
Working with the notebook Adjusting fan control You can adjust the fan control in the BIOS Setup Utility. The following settings are available: • Normal: The system is cooled to ensure that the maximum system performance is always available and to keep the housing temperature as low as possible. • Silent: The fan rotation speed, and thereby the noise created by the fan, is reduced. The default setting of this system is Silent. ► Call up the BIOS Setup Utility.
Working with the notebook Memory cards Slot Your notebook is equipped with an integrated memory card reader. Observe the manufacturer’s instructions when handling the memory cards. Memory card Supported format Your notebook supports the following format: • Secure Digital (microSDTM Card) Inserting the memory card ► Carefully push the memory card into the slot until you feel it click into place. The label area must be facing upward.
Working with the notebook Loudspeakers and microphones Volumecontrol Loudspeakers Microphone You will find information about the exact position of speakers and microphones in chapter "Ports and controls", Page 9. Please refer to chapter "Function keys and key combinations", Page 31 for information on setting the volume and also enabling/disabling the loudspeakers via the keyboard. If you attach an external microphone, the built-in microphone is disabled.
Working with the notebook SIM card (configuration dependent) The procedure is the same for all device variants. All device variants support nano SIM cards. A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a mobile telephone or notebook and, together with an integrated LTE module, enables access to a mobile radio network. Follow the instructions supplied by the provider of the SIM card.
Working with the notebook Removing the SIM card ► Switch off the battery so that the device is currentless (see "Switch the battery off and on", Page 40). 1 3 2 ► ► ► ► 46 1 Open the cover of the SIM card slot (1). Press on the edge of the SIM card so that it jumps up slightly out of the slot. Pull the SIM card out of its slot in the direction of the arrow (2). Close the cover of the SIM card slot (3).
Working with the notebook Wireless components: wireless LAN / Bluetooth / LTE / 5G (optional) The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device. Switching the wireless components on and off ► Press the key with the radio symbol to switch the wireless components on and off (flight mode). If you disconnect the wireless components, the wireless LAN antennas and the Bluetooth and LTE or 5G modules are disconnected.
Working with the notebook Ethernet and LAN EthernetLAN The internal network module of your notebook supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network). Your network administrator can help you to configure and use the LAN connections. The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer. Use a shielded network cable (CAT 5e).
Working with the notebook Your Port Replicator The Port Replicator is a device that helps you to quickly connect your notebook to your peripheral devices, such as a monitor, printer etc. The features offered by the Port Replicator include standard ports for monitor, audio, mouse and keyboard. You need only dock the notebook in order to work with your peripheral devices.
Working with the notebook Connecting the notebook to the Port Replicator The suitable power adapter must be connected to the port replicator when the notebook is connected to the port replicator. We recommend that the notebook is not operated with the LCD screen closed when the notebook is connected to the Port Replicator. The resulting overheating can cause reduced performance and increased activity of the integrated fan.
Working with the notebook Connecting the mains adapter to the Port Replicator 3 2 ► Connect the power cable (1) to the power adapter provided for the device, see chapter "Technical data", Page 79. ► Plug the power cable into the mains socket (2). ► Connect the mains adapter cable to the DC jack (DC IN) of the Port Replicator (3). 1 When the notebook is connected to a Port Replicator, the operating system creates a hardware profile for the "Docked" mode.
Working with the notebook Disconnecting the notebook from the Port Replicator 2 1 ► Pull the unlocking lever in the direction of the arrow (1), until you hear the notebook unlatch. ► Lift off the notebook (2).
Security functions Security functions Securityfunctions Your notebook has several security features that you can use to secure your system from unauthorised access. This chapter explains how to use each function, and what the benefits are. Please remember that in some cases, for example, forgetting your password, you may be locked out and unable to access your data.
Security functions Configuring the palm vein sensor Palm veinsensor Whether your device has a palm vein sensor depends on the device configuration you have ordered. The palm vein sensor can record the image of the pattern of the veins of the hand. This image is evaluated by additional software and can be used instead of a password. ► To be able to use the palm vein sensor (1), you must install the software.
Security functions Configuring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup utility to increase data security, please observe the following: Make a note of the passwords and keep them in a safe place. If you forget your supervisor password you will not be able to access your notebook. Deletion of the password is not covered by your warranty and a charge will be made for assistance.
Security functions Assigning the supervisor and user passwords ► Start the BIOS Setup Utility and go to the Security menu. ► Select the Set Supervisor Password field and press the Enter key. With Enter new Password: you are asked to enter a password. ► Enter the password and press the Enter key. Confirm new Password requires you to confirm the password. ► Enter the password again and press the Enter key. Changes have been saved is a confirmation that the new password has been saved.
Security functions Password protection for booting of the operating system With the supervisor password you have set in the BIOS Setup Utility (see section "Assigning the supervisor and user passwords", Page 56), you can also prevent starting of the operating system. Operating system Activating system protection ► ► ► ► Start the BIOS Setup Utility and go to the Security menu. Select the Password on Boot option and press the Enter key.
Security functions SmartCard reader Securityfunctions Securityfunctions, Depending on the device configuration, your notebook may be equipped with a SmartCard reader. SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
Connecting external devices Connecting external devices Always refer to the safety information provided in "Important notes", Page 18 before connecting or disconnecting any devices to or from your notebook. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
Connecting external devices Connecting an external monitor An analogue screen is connected to the analogue VGA screen port and a digital screen to the display port or HDMI port on the optional port replicator. The HDMI port on your notebook or the optional port replicator can also be used to connect an external amplifier, LCD TV or a plasma TV with an HDMI connection.
Connecting external devices Connecting USB devices USBports On the USB ports, you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-pluggable. This means you can connect and disconnect devices while your operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbit/s. USB 2.0 has a data transfer rate of up to 480 Mbit/s. USB 3.0 has a data transfer rate of up to 5 Gbit/s. USB 3.
Connecting external devices USB port Intel® ThunderboltTM 4 with charging function and display port (USB Type-C) IntelThunderbolt USB-AnschlussmitAufladefunktion (USBType-C) At this USB port, you can charge a connected USB device or operate devices without additional power supply. This is also possible with connected notebook computers by going to the BIOS Setup Utility under the menu Advanced > Miscellaneous Configurations and activating the function USB Type-C Power Delivery on System-Off.
Connecting external devices USB port with charging function (Anytime USB charge) You can use this USB port to charge or supply power to a connected USB device (e.g. to charge a PDA or a mobile phone or to connect a USB lamp). Charging is also possible when the notebook is switched off, if the Anytime USB Charge function is activated in the Advanced menu of the BIOS Setup Utility. If the setting AC is selected, the device will only be charged when the mains adapter is connected.
Connecting external devices Headset port Connectingaudio devices Connectingheadphones Audioports The headset port lets you connect a headset, headphones, external speakers or microphones to your notebook. ► Connect the audio cable to the external device. ► Connect the audio cable to the headset port of the notebook. The internal loudspeakers are disabled. If you buy a cable from a retailer, please note the following information: The headset port on your notebook is a "3.5 mm jack socket".
Removing and installing components during servicing Removing and installing components during servicing Only qualified technicians should repair your notebook. Unauthorised opening or incorrect repair may greatly endanger the user (electric shock, fire risk) and will invalidate your warranty. Servicing Components After consulting the Hotline/Service desk, you may remove and install certain components described in the separate manual "LIFEBOOK U7312 / U7412 / U7512 System Upgrades and Repairs" yourself.
Settings in BIOS Setup Utility Settings in BIOS Setup Utility BIOS SetupUtility System Setup Configuration,BIOSSetupUtility Hardwareconfiguration settings,BIOSSetupUtility configuration The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the notebook. When it is delivered, the notebook is set to factory default settings. You can change these settings in BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.
Settings in BIOS Setup Utility Operating the BIOS Setup Utility BIOS SetupUtility Press the F1 key to display help on the operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility. With the F9 key you can load the default settings of the BIOS Setup Utility. ► Use the cursor keys ← or → to select the menu in which you would like to configure settings. The menu is displayed on the screen.
Settings in BIOS Setup Utility Exiting BIOS Setup Utility BIOS SetupUtility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility ► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The notebook is rebooted and the new settings come into effect.
Settings in BIOS Setup Utility Erase Disk Erase Disk is a solution that is integrated into the firmware of the FUJITSU Computer (UEFI: Unified Extensible Firmware Interface), to delete all the data from a hard disk or a solid state drive (SSD) memory module. This function can be used to permanently delete all data from hard disks or SSD memory modules, before they are discarded or the complete computer system is disposed of.
Settings in BIOS Setup Utility The complete deletion process can be recorded as an audit-compliant log and copied to an external USB stick, which must be formatted as FAT32. Please connect only one external USB stick. ► Select whether a status report should be written to the USB stick.
Troubleshooting and tips Troubleshooting and tips Fault Tips Troubleshooting Follow the safety notes in the "Safety/Regulations" manual when connecting or disconnecting cables. If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the notebook off. ► Please contact the Hotline/Service Desk.
Troubleshooting and tips Recovering drive contents from the Recovery DVD Operatingsystem,restoring Drive You can use the "Windows Recovery DVD" (optionally available) and the "Divers & Utilities" DVD to reinstall the operating system. The instructions are provided on the case of the Recovery DVD. You will need an external optical drive available as an accessory. During the reinstall process your personal files and any installed programs will be deleted.
Troubleshooting and tips When certain characters are entered on the keyboard, only numerals are written Cause Troubleshooting ► Press the Num key. The virtual numeric keypad of your device is activated, see "Virtual numeric keypad", Page 30 The notebook’s LCD screen remains blank LCDscreenistoodark LCDscreen Cause Monitor is switched off. External monitor or television set connected. Troubleshooting ► Press a key or touch the touchpad.
Troubleshooting and tips The external monitor is blank or the image is unstable Monitor Screen Cause The wrong external monitor has been selected or the wrong screen resolution has been set for the application program. Troubleshooting ► Terminate the application program in Windows by pressing Alt + F4 . If the fault persists after closing the program, use the key combination for switching the screen output (see "Function keys and key combinations", Page 31) to switch over to the notebook’s LCD screen.
Troubleshooting and tips The printer does not print Printer doesnotprint Cause The printer is not switched on. The printer is not connected correctly. The printer driver is faulty or not correctly installed, or it is the wrong printer driver. Troubleshooting ► Make sure that the printer is switched on and ready for operation (refer to the documentation supplied with the printer). ► Check that the data cable connecting the notebook to the printer is properly connected.
Troubleshooting and tips SmartCard lost Cause SmartCard lost 76 Troubleshooting ► If you are working in a network, contact your system administrator, who can boot up your notebook with a Supervisor SmartCard.
Troubleshooting and tips Error messages on the screen Error message: messages onthescreen This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation. If the error message appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre.
Troubleshooting and tips Error message/cause Previous boot incomplete - Default configuration used Resolution ► Press the F1 function key when prompted to do so. Due to an error during the previous system boot, default values were used for certain settings. Check the settings in the BIOS Setup. Real time clock error ► Contact your sales service centre. nnnnK Shadow RAM failed at offset: xxxx Failing ► Contact your sales Bits: zzzz service centre.
Technical data Technical data Technicaldata LIFEBOOK Technicaldata LIFEBOOK U7312 Ambient conditions Operating temperature Temperature in transit Relative humidity Operating height Dimensions Width x depth x height Weight 2.18 Main memory Slots Approved memory modules LIFEBOOK U7412 LIFEBOOK U7512 5 °C .... 35 °C / 41 °F .... 95 °F –10 °C .... 60 °C / 14 °F .... 140 °F 20 % ...
Technical data Rechargeable battery CAUTION! Risk of explosion if the battery is replaced with an incorrect battery type. You can find information on the batteries used in your device on the Internet at "http://www.fujitsu.com/fts/support/". Rated voltage Rated capacity Type Interchangeability Type Interchangeability 4-cell battery 60 Wh for U7312 4-cell battery 65 Wh for U7512 and U7412 15.12 V 15.
Technical data Mains adapter (port replicator) Technicaldata Electrical data Rated voltage Rated frequency Secondary Nominal power Nominal voltage Max. rated current 100 V to 240 V (automatic) 50 Hz – 60 Hz (automatic) 90 W 19 V 4.74 A An additional mains adapter or power cable can be ordered at any time.
Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes If the battery is not replaceable by the user, have it replaced and disposed of by an authorized service provider. Information about this subject can be found on your notebook or on our website: "https://www.fujitsu.com/emeia/about/local/csr/recycling/" TCO Certified TCOCertified Please note that TCO-certified systems bear the "TCO certified" logo.
Index Index A Alt + Tab 33 Anti-theft protection Audio ports 64 setting up 23 Disable microphone 31 Display port 60 Drive Restore content 72 54 B Back tab 33 Background lighting 34 Backspace 29 Battery battery life 39 caring for and maintaining 39 charge level 39, 41 charging 39 Battery indicator 26 Battery status indicator see Battery indicator 26 Battery status meter 39 Battery symbol see Battery indicator 26 BIOS Setup Utility calling 66 exiting 68 operating 67 protecting with password 55 settings 66
Index I Important notes 18 Incorrect date/time 72 Indicator Caps Lock 26 F Lock 26 Num Lock 26 Scroll Lock 26 Intel Thunderbolt 62 K Key combinations 31 Keyboard 28 Background lighting cleaning 21 34 L LCD screen cleaning 21 decrease brightness 32 difficult to read 73 notes 36 reflected glare 73 remains blank 73 LCD screen is too dark 73 Life, battery 39 Line feed 29 Loudspeakers 44 switch off 31 switch on 31 M Mains adapter connecting 23 setting up 23 Mechanical backup 54 Memory card handling 43 inserti
Index Return 29 S Safety notes 18 SAR 82 Screen no screen display 74 Screen brightness decrease 32 increase 32 Screen port see display port 60 see HDMI port 60 see VGA screen port 60 Scroll Lock indicator 26 Security functions 53 SystemLock 58 Security functions, SmartCard 58 Security Lock 54 Selecting a location 23 Separate numeric keypad 31 Servicing 65 Setup see BIOS Setup Utility 66 Shift 29 Shift + Tab 33 Shift key 29 Slot Memory cards 43 Standby indicator 26 Status indicators 25 Supervisor password