User Manual

Troubleshooting and tips
Error messages on the screen
Errormessages onthes creenErrormessage:
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.
Error message/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the notebook is flat.
► Contact your sales outlet
or our customer
service centre.
System CMOS checksum bad - Default configuration
used
The system configuration information is
incorrect.
► Switch the notebook of
f.
► Switch the notebook on.
► Press the function k
ey
F2
to access the
BIOS Setup.
►IntheBIOS Setup, select the Exit menu.
► Select the entry Lo
ad Setup Defaults.
►SelectOK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
► Check whether the additional memory
module has been inserted correctly.
Failure Fixed D isk n
The drive settings are incorrect.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard controller error
► Switch the notebook off using with the
ON/OFF button.
► Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you are using an external keyboard:
► Check the connection and reboot the
notebook.
nn Stuck key
► Make sure that no key is pressed.
Operating system not found
► Check
whether your drive has been correctly
config
ured in the BIOS Setup.
► Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
►Pressthe
F1
function key to start the
operating system.
► Press the function key
F2
to access the
BIOS Setup.
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