User's Manual Part 1

Table Of Contents
33
Care and Maintenance
Tablet PC is Not Responding to the Pen
If the Tablet PC does not respond to the pen, connect an
external keyboard to the system to see if it responds to
keyboard commands. If the system doesn’t respond to a
keyboard, the application or system may have crashed,
and it may be necessary to reboot the system. If the
system responds to a keyboard but not to a pen, contact
your local help desk or reseller, or call Fujitsu Service and
Support at 1-800-8Fujitsu (1-800-838-5487) for further
assistance.
Speaker/Headphone Volume Too Low
If the audio volume on your Tablet PC speaker or
external headphones is too low, check the following:
Ensure the speaker (or headphone output if using
headphones) is enabled. To do so, open the Control
Panel and double-click on the Sounds and Audio
Devices icon. Select the proper tab, and increase the
volume using the slider bar. (If you arent getting any
sound, uncheck the Mute box if it is checked.)
•Press the Fn button twice to open the Fujitsu menu.
Volume can be adjusted from the menu.
Ensure the mute box in the system volume control
(accessible from the system tray) is not set.
Ensure any volume control in your audio software is
set to an audible level.
Configuring Peripheral Interfaces
Certain peripheral devices can be disabled during the
BIOS Setup. If the peripheral interface you want to use
does not appear to be working with your peripheral
device, ensure that it is enabled in the BIOS. Contact
your local help desk or reseller, or call Fujitsu Service and
Support at 1-800-8Fujitsu (1-800-838-5487) if you need
assistance using BIOS Setup.
RESTORING YOUR
PRE-INSTALLED SOFTWARE
The Drivers and Applications Restore (DAR) CD
contains:
Sets of device drivers and Fujitsu utilities (in specific
directories) that are unique to your Tablet PC configu-
ration for use as documented below.
A link to the Drive Image Special Edition (DISE) utility
on your hard disk drive.
Read-me files that provide additional use information
for items on this CD-ROM
.
DRIVE IMAGE SPECIAL EDITION (DISE)
PowerQuest Drive Image Special Edition (DISE) provides
a way to restore your computer if you experience a hard
disk crash or other system failure. Fujitsu has used DISE
to create an image of everything installed on the
computer at the time you purchased it. The image is
saved on a separate partition on the hard disk. You can
use DISE to restore the factory image and return your
computer to the state in which it was shipped from
Fujitsu.
Although it is not necessary, you can use DISE to store
additional image files you create. For example, if you
install several applications and save data files on your
hard disk, you can create a new image that includes them
and then save that image file on the hard disk. Then, in
the event of a hard disk failure, you can restore the image
that includes the applications and data files you use
.
In order to install applications and/or
drivers from the DAR CD, you will need
to connect an external CD drive to your
system.
If the DAR CD is in the drive when you
boot up the system, and the Boot
Sequence is set in the BIOS to boot from
the CD drive first (see “Creating a backup
image when booting up” on page 34), a
message will appear informing you that if
you proceed, you will have a choice of:
creating a new backup of drive C:, restor-
ing a previous backup, or restoring the
original factory image.
Note that creating a new backup will
overwrite any previous backups, and
restoring a backup or factory image will
overwrite all information on the hard
drive, including saved files. If you wish to
install drivers or applications only from
the CD, remove the disk from the drive,
reboot the system, and insert the CD
after Wi
ndows has started.
If you have access to the internet, visit the
Fujitsu Support web site at
www.fujitsupc.com to check for the most
current information, drivers and hints on
how to perform recovery and system
updates.
Ocampa_UG_Active B.book Page 33 Monday, September 29, 2003 5:04 PM