Users Manual

88
Black
background(gray
background)
• The print media does not meet the
usage specifications, for example the
media is damp or too rough, or has
been used previously.
• Dirty toner cartridge
• Damaged inner parts of toner
cartridge.
• The paper path is dirty.
• Abnormal internal transfer voltage of
printer.
• Please use the print media within
the specification range.
• Clean or replace toner cartridge
• Clean the paper path inside the
printer.
Cyclical traces
appear
• Dirty toner cartridge
• Damaged inner parts of toner
cartridge.
• The fuser component is damaged.
• Clean or replace toner cartridge
• Please contact customer services
center to replace to a new fuser
assembly.
Skewed pages
• The print media has been loaded
incorrectly.
• The paper path of the printer is dirty.
• Ensure the correct loading of the
print media.
• Clean the paper path inside the
printer.
Wrinkled paper
• The print media has been loaded
incorrectly.
• The print media does not meet the
usage specifications.
• The paper path of the printer is dirty.
• The fuser component is damaged.
• Ensure the correct loading of the
print media.
• Please use print media within the
specification range.
• Clean the paper path inside the
printer.
• Please contact customer services
center to replace to a new fuser
assembly.
The back of the
printout is dirty
• Dirty toner cartridge
• The transfer roller inside the printer is
dirty.
• The transfer voltage inside the printer
is abnormal.
• Clean or replace toner cartridge
• Clean the internal transfer part of
the printer.
Whole page dark
• Toner cartridge is improperly
installed.
• Inner damage of toner cartridge.
• Abnormal internal charging of
machine or the toner cartridge is not
charged.
• Install ink cartridge correctly.
• It is suggested to replace the
original toner cartridge.