User's Guide

51
MU Error Messages (continued)
Error Cause Action
MORE THAN 1 PID IN
SURVEY
The MU has detected more than 1 PID in
survey mode.
Switch off or remove the extra PID(s) and restart the installation from
the beginning.
PID INSTALL FAILED
PID not seen
Possible PID number mismatch and/or
GSM problem.
Call the monitoring centre and check that they have entered the
correct PID and MU serial numbers.
If the MU and PID numbers are correct, switch off the MU, move it to
a different location and restart the installation from the beginning.
PID INSTALL FAILED
Communications fail
PID INSTALL ABANDONED
PID TAMPER DETECTED
PID is transmitting a tamper message.
Restart the installation from the beginning using a PID that is not in a
tamper condition..
Line busy
Busy/engaged messages. Wait for a moment and try again.
Line engaged
BAD PUK
SIM card errors. Return MU for servicing.
BAD PIN
Reg Err