User's Guide

 53
TU Error Messages (continued)
Error Cause Action
FAILED - PID NOT SEEN
Possible PID number mismatch and/or
GSM problem.
 Call the monitoring centre and check that they have entered the
correct PID and TU serial numbers.
 If the TU and PID numbers are correct, unplug the docking station,
switch off the TU, move it to a different location and restart the
installation from the beginning.
FAILED TO CONTACT SERVER
PID IS TAMPERED
PID is transmitting a tamper message.
 Restart the installation from the beginning using a PID that is not in a
tamper condition.
DOCK IS TAMPERED
DOCK is transmitting a tamper message.
 Restart the installation from the beginning using a DOCK that is not in
a tamper condition.
NO SIM CARD RETURN UNIT
Faulty/missing SIM in TU.  Return TU for servicing.
SIM LOCKED FAULT
RETURN UNIT
RADIOS ARE JAMMED
Radio interference.
 Move the docking station or remove the source of the radio
interference and restart the installation from the beginning. (Possible
causes may include faulty car-remote key-fobs).
TRACKER FAULT
RETURN UNIT
TU Failure.
 Return TU for servicing.
!
The TU will shut down after 10 seconds if
it is not docked correctly while in this state.