User's Guide

Dexcom G6 System User Guide
249
Chapter 14: Troubleshooting
Call Tech Support Screen
Problem
• Screen is locked
Solution
• Use your meter. No alarm/alerts or G6 readings until fixed.
• If same code displays again, write it down and contact Technical Support (available
24/7) at:
• Web: dexcom.com/tech-support
• Toll free: 1.888.738.3646
• Toll: 1.858.200.0200
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