User's Guide

Dexcom G6 System User Guide
234
Chapter 14: Troubleshooting
Receiver Only: Can’t See Screen Because of Lock Screen
Problem
• Information is blocked by lock screen
Solution
• It's working the way it is supposed to. Your receiver screen locks so you don’t
accidentally change something without noticing it.
• Tap 1 then 2 to unlock the lock screen.
• If you don’t tap quickly, or you tap several times outside the buttons, the screen
goes to sleep.
Receiver
LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.indd 234 2/5/19 9:26 AM