Warranty

Out of Warranty Product
Gaggenau is under no obligation, at law or otherwise, to provide you with any concessions, including
repairs, prorates, or Product replacement, once this warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of
Gaggenau, including without limitation, one or more of the following:
• Use of the Product in anything other than its normal, customary and intended manner (including without
limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in
conjunction with air or water-going vessels).
• Any party's willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure
to maintain, improper or negligent installation, tampering, failure to follow operating instructions,
mishandling, unauthorized service (including self performed "fixing" or exploration of the appliance's
internal workings).
• Adjustment, alteration or modification of any kind.
• A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building
codes, regulations, or laws, including failure to install the product in strict conformity with local fire and
building codes and regulations.
• Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate
on, in, or around the Product.
• Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to
humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
In no event shall Gaggenau have any liability or responsibility whatsoever for damage to surrounding
property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also
excluded from this warranty are Products on which the serial numbers have been altered, defaced, or
removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with
the Product; correction of installation problems (you are solely responsible for any structure and setting for
the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring,
and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of
breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES
WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT
(INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU
OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY
LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR
OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED
WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR
CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE
DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM
WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF
DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY GAGGENAU, OR
OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an
officer of BSH.
To obtain warranty service for your Product, you should contact Gaggenau Customer Service at
1-877-442-4436 to schedule a repair.