Instructions for Use

Table Of Contents
46
en-us Troubleshooting
3
Troubleshooting
Troubleshooting
You can often easily eliminate problems that may occur
on your own. Before calling Customer Service, take into
account the following information.
9 WARNING
Risk of electric shock!
Improper repairs are dangerous. Only an
authorized service provider may perform repairs
and may replace damaged plug and connections.
Remove the power plug or turn off the circuit
breaker or fuse in the fuse box if the appliance is
damaged or not working. Call Customer Service.
9 WARNING
Risk of injury!
The light emitted by LED lights is very dazzling, and
can damage the eyes (risk group 1). Do not look
directly into the switched on LED lights for longer
than 100 seconds.
LED lights
Defective LED lights must only be replaced by the
manufacturer, their customer service department or a
licensed technician (electrician).
Disruption Possible cause Solution
Appliance not working, no display Plug not inserted Connect the appliance to the electricity
mains
Power failure Check whether other kitchen appliances
are working
Fuse defective Check in the fuse box whether the fuse for
the appliance is in working order
Operating error Switch off the fuse for the appliance in the
fuse box and switch it on again after about
10 seconds
The appliance does not work, the
display shows "Device locked. Des-
caling required."
Build-up of limescale in the appli-
ance
Start the descaling program
~ "Descaling program" on page 43
Despite descaling, "Please descale"
appears on the display
Build-up of limescale in the appli-
ance, wrong descaler used
Use the specified descaling tablets, start
the descaling program ~ "Descaling
program" on page 43
Appliance cannot be started Appliance door is not quite closed Close appliance door
The appliance is not working and
the display does not respond. 0
appears on the display
Childproof lock activated Deactivating the childproof lock
Appliance switches off automati-
cally
Safety deactivation: the appliance
has not been operated for longer
than 12 hours
Confirm the message with , switch off
the appliance and set it again.
Appliance does not heat up, °
appears in the display
Appliance is in the demo mode Deactivate demo mode in the basic set-
tings
Appliance will not start, a message
appears in the display
No water in the appliance Check water intake
The core temperature probe is
inserted; 99 °C is displayed
Moisture on the core temperature
probe shaft or on the socket in the
cooking compartment
Move the core temperature probe shaft in
and out of the socket in the cooking com-
partment several times
The core temperature probe is
inserted but the + symbol is not
displayed
Moisture on the socket in the oven
cavity
Move the core temperature probe shaft in
and out of the socket in the oven cavity sev-
eral times
No steam visible Steam is not visible above 212° F
(100°C)
This is normal