Instructions for Use

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en-us Customer service
4 Customer service
Customer service If your appliance needs repairs, our customer service is
there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the least
amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can support
you in a qualified manner. You will find the type plate with
these numbers on the bottom of the appliance. To avoid
having to search for a long time when you need it, you
can enter your appliance data and the customer support
telephone number here.
Please read the use and care instructions provided with
your appliance. Failure to do so may result in an error in
using the appliance. This could result in a service call
that instead of fixing a mechanical issue is only needed
for customer education. Such calls are not covered by the
appliance warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book a service visit and product advice
J Tables and tips
Tables and tips Notes
▯ The cooking times specified are intended as a guide.
The actual cooking times depend on the quality and
temperature of the food before cooking and the
weight and thickness of the food to be cooked.
▯ The specifications refer to average quantities for four
people. If you would like to prepare more, you should
calculate a longer cooking time.
▯ Use the cookware specified. If you use other
cookware, cooking times may be longer or shorter.
▯ If you have not made a particular dish before, use the
shortest time specified to start with. You can extend
the cooking time if necessary.
▯ Open the oven cavity door of the preheated oven for a
short time only and do not take too long to place your
food inside the appliance.
▯ When steaming, defrosting, dough proving and
reheating, you can use up to three rack levels at a time
(rack levels 1, 2 and 3 from the bottom). This will not
cause flavor to transfer. This allows fish, vegetables
and desserts to be prepared at the same time.
However, the specified cooking times may need to be
extended for large quantities of food.
▯ If you are only baking on one level, use level 2. If you
are baking on two levels at the same time, use levels 1
and 3.
▯ Do not allow the food to come into contact with the
oven cavity or the back panel of the oven.
▯ The combination steam oven must shut properly. Keep
the seal surfaces clean at all times.
▯ Do not place too many items close together on wire
racks or containers. This is to ensure an optimal
steam circulation.
▯ When cooking very cold foods and when cooking at
high temperatures, the cooking container may deform.
This deformation does not impair its performance.
When the cooking container cools down again, it
returns to its original shape.
▯ If you wish to prepare food using steam and the
appliance has been heated to over 100 °C (for
example because it has just been used for baking),
allow the appliance to cool down before steaming your
food. Otherwise, the high temperature will cause your
food to dry out.
E-Nr. FD-Nr.
Customer Service O
USA 877 442 4436
toll-free
CANADA 877 442 4436
toll-free